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need help

Mar 10, 2017

how do I apply for a debit card with USAA?

USAA Social Service's avatar
USAA Social Service
Katrina97, Hi there! To obtain a debit card, you would need to open a checking account. Debit cards are only linked to ...

Pet coverage

Nov 16, 2016

Hello, I know usaa covers pet damages with renters insurance, does this include pet stains? How do we get that reimbursed if we ha...

USAA Social Service's avatar
USAA Social Service
Thank you for the post Katharineh, and for this question you would need to speak to a claims agent at 1-800-531-8722. T...

Is it worth it?

Oct 10, 2016

I am tired of renting? Is it worth purchasing a home at 45?

USAA Social Service's avatar
USAA Social Service
Hi ArmyPrincess1, thank you for posting in our community. We'd love to speak with you about your home purchase question...

Credit check

Jul 14, 2016

How do I do a credit check for a prospective tenant for my rental home?

Briana Hartzell USAA's avatar
Briana Hartzell USAA
Hi Madge23, Thank you for posting! Here is the information we provide on Tenant Screening:
redleg96's avatar
Transunion not transition

Smoke residue from tenants not covered!

Jul 1, 2016

I just had to evict terrible tenants who violated the lease and left it smelling like an ashtray. I tried to claim it as vandalism...

Frustrated ex ref's avatar
Frustrated ex ref
I did speak to someone today, who tried to explain that despite my policy declaring that "vandalism and malicious misch...
Ina USAA's avatar
Frustrated Ex Ref - Good morning and Happy 4th of July! In reviewing your account, I do see where a request for a callb...

Pet liability coverage

Feb 19, 2016

Does my rental insurance cover pet liability coverage for my pitbulls? If so where can I get proof for my landlord?

727's avatar
If you find out that your insurance doesn't cover liability for your dog you can either get another renters policy that...
Taspole's avatar
If you have a Pitbull, any insurance will be difficult to get if at all. Pitbulls are number one on the list of dogs li...

Question on PCS orders and early termination of a rental ...

Feb 8, 2016

As we well know, military members are required to show orders if they need early termination of a rental contract. My renters have...

Wonderland88's avatar
It is possible they faked the orders to get out of the lease. I have heard of people doing that before. If they know so...
Tostig's avatar
Hi, Thanks so much for your response. I've never had direct contact with my tenants because the PM company handled ever...

Townhouse for Rent in Capitol Hill, Washington DC

Jan 31, 2016

In The Eastern market neighborhood of Capitol Hill, we rent our three level townhouse, with 3-bedroom, 2.5-bath, approximately 1,5...

Looking for a home

Jan 25, 2016

I was told by another member that USAA offered assistance when searching for a rental property. We are a family of currently 5, wi...

Angela Caban USAA's avatar
Angela Caban USAA
Hi Akluv, Yes, USAA has the Home Circle tool. Best of luck to you and your family.

USAA Insurance quotes --frustrating

Jan 15, 2016

I don't want someone to call me, please. I just want answers to two questions: 1. ARE the people that call you about your online q...

Angela Caban USAA's avatar
Angela Caban USAA
Hi Sethr, To answer your first question, USAA has representatives licensed to service members in all 50 states includin...
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