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    Featured

    Tips for Shipping Cars and Computers

    Aug 27, 2015

    Shipping the "big stuff" takes a lot of time and effort. International relocation, especially, involves forethought, strategy and ...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Great information - thanks for sharing courtknee!

    Featured

    Wellness Helps the Bottom Line & The Waistline

    Aug 27, 2015

    There are five wellness tips you can take immediately to help make you fitter and help you save money. Financial fitness and physical fitness go hand-in-hand with these five tips.

    Featured

    What Infomercials Can Teach Us About Interviews

    Aug 21, 2015

    Love ‘em or hate ‘em, infomercials can teach you something about job interviews! But wait! There’s more!

    Featured

    Solo Parenting: How to Survive While Your Spouse is Away

    Aug 20, 2015

    Does solo parenting get easier with time? Probably not, but it doesn’t have to break your spirit. You get wiser with time and learn that it isn’t the end of the world – you learn from your mistakes and pass along little bits of wisdom to others as you continue your journey.

    Featured

    Renting a Home Sight Unseen

    Jul 24, 2015

    Military families face a tough decision when they PCS. Should they wait until their arrival at their future duty station to commit to a new home or should they lock on housing before they move. This blog post provides a few ideas to consider.

    Sure, I’ll Meet With You On Saturday!

    Aug 27, 2015

    Do you want to get ahead in the hiring process? If so, you need to do what others won’t do.

    Underwriting

    Sep 3, 2015

    Does someone know contact information for underwriting in the credit card division.

    Insurance cost

    Sep 3, 2015

    I had been meaning to join here for sometime, basically to take advantage of what I've heard are some good or competitive prices i...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi Army Navy Mom, Thank you for taking the time to comment here. I have shared your comments and feedback with our insu...

    CEO contact information

    Sep 3, 2015

    I need the CEO's Contact information. I had a REALLY bad experience when I told USAA to come get my car (voluntary repo). Apparent...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear jmw1170, I have passed your comment to the CEO relations team who will be reaching out to your directly. Thank you...

    Now I am the New Kid

    Aug 21, 2015

    We cannot always protect our children from the stress of a new school in a new town, but we can remind them what it means to be a kind and generous friend to others; a sure way for them to find a niche quickly!

    Moving to California

    Sep 3, 2015

    I'm moving to the west coast and need help with finding the best company to handle the shipping of my vehicle. My car is my baby i...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear Karen, Thanks for commenting here! I wish you the best of luck in your move and hope some fellow members have some...

    Moble app problems

    Sep 3, 2015

    Over the couple months or so, I've been having problems sending money to my landlord, who is also a USAA banking member. She actua...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear Srmiller, I am sorry to hear the send money feature is not working with your land lord! My first recommendation wo...

    Think it is time to move on

    Sep 3, 2015

    I love USAA- for MOST things- but the fact that it's got no local branches nearby, nor ATMs that accept deposits, is making this a...

    Marine_Fl32's avatar
    Marine_Fl32
    Thanks Briana, but I'm not calling in anymore at this point or emailing- I tried that route. In my last email response ...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear Marine _F132, I have responded to your other post here, but want to take a chance on this post to thank you for yo...

    Learning About the Tuskegee Airmen Made Me Better at Busi...

    Aug 20, 2015

    Team communication, professionalism, the importance of measuring success, and learning how to improve the organization are all important lessons that the Tuskegee Airman teach to business today.

    Money Orders

    Sep 3, 2015

    I live in OKC and would like to get a money order. Does USAA have banks in OKC area that will issue Money Orders from USAA account...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi OKC Red Bird, Thank you for posting in the community. USAA does not have a branch in the OKC area. However, you can ...

    DONT USE USAA

    Sep 3, 2015

    Every time I put a check in the bank for more than $100 or transfer from a verified account for more than $100 they put a 7... A S...

    The Merc's avatar
    The Merc
    Well. instead of "math is hard", change that to "facts are hard". Here is what the federal government says about "holds...
    Soon2bgone's avatar
    Soon2bgone
    The Merc, It seems you and DS Texas have been spending some time together. If so many people are having problems with t...

    Low Income, Good Credit, Car Loan??

    Sep 3, 2015

    I would like to take a car loan out. My credit is really good but I am afraid that I will be denied because of my income. I work p...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    HI ReiBunny, We would like the opportunity to speak with you further and discuss your options. Please give us a call at...

    More Issues in regards to the Home Equity Personal Loans ...

    Sep 3, 2015

    Ok I wanted some input on what other people have been doing during this HELOC issue...., I feel USAA is not holding the best inter...

    Home Equity credit/loans

    Jun 15, 2015

    USAA keeps saying the Home Equity Loans will be available again later in the year, what does that mean? When later in the year? Ca...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you all for your comments. We do continue to keep our bank in the loop of our members concerns. We are aware of t...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    ken.napper, easycheese is correct, there should be a link below in the notification email that you click on to disable ...

    Deposit at home

    Aug 14, 2015

    What in the world is USAA thinking. It's my understanding that they will be discontinuing DEPOSIT AT HOME due to "Compatibility Is...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Hi GreyW0lf, I apologize for my delayed follow up response. I am admittedly NOT an expert on deposit@home and exclusive...
    robdhubb's avatar
    robdhubb
    A stamp and an envelope is really not that difficult to assemble. I loved Deposit@Home and used it alot but the new USA...

    Small Business Banking

    Aug 13, 2015

    I'd like to echo the requests for a small business banking option with USAA. I have my checking, savings, auto, and home insurance...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you for your additonal comments!
    stiz's avatar
    stiz
    +1 for small business banking! Let's help each other out USAA!

    Why would USAA refuse to use my "Excellent (756)" or "Goo...

    Jul 2, 2015

    USAA refuses to acknowledge my two high credit scores and choses to use a lower one that I can not verify. I have never missed a p...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Hedy69! :)    
    Hedy69's avatar
    Hedy69
    USAA and I were able to work out the situation to my satisfaction. Never got to the bottom of the origin of the fair sc...

    Disappointed Texan

    Jul 30, 2015

    USAA claims that 92% of customers plan to stay with USAA for life. I find that statistic hard to believe. I am at least part of th...

    PGHqueen's avatar
    PGHqueen
    I love IS AS I wish they partnered with at least one local bank in each state so we can make deposits from atm machines
    FullBird's avatar
    FullBird
    Try from where?

    Tick off

    Jul 30, 2015

    I have a youth accountFor my teenage step daughterIt's connected to my acctWhy is it that a check can deposited into my checking a...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Jared Aggie, As moderators we need to work on our responses. I can see that we often sound a little robotic and repetit...
    jaredaggie's avatar
    jaredaggie
    To the OP, You're not alone. They are causing disasters like this right and left, it seems. Keep it up USAA. Ms. Heinle...

    Small Business Accounts

    Jun 8, 2015

    Dear USAA Exec's, Long time Customer (myself and my husband) who have always been extremely happy with the services you offer (wit...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    I will pass along your suggestion to our bank. :-)
    DeeBee Cooper's avatar
    DeeBee Cooper
    Then maybe USAA should change the verbage to make that clear. A search for the term "business account" will pull up jus...

    Home loan preapproval

    Jun 6, 2015

    I just logged on to apply for a home loan preapproval and I couldn't find the button. I reached a representative only to find out ...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for your feedback sdchaffin.
    sdchaffin's avatar
    sdchaffin
    The bank I chose did pre-approvals. With my pre-approval my offer was accepted. USAA just didn't want my buisness.

    USAA is the worst

    Aug 15, 2015

    So I had insurance with USAA in 2014 till march 2015. I switched because geico was giving me a cheaper rate. A few months later I ...

    Soon2bgone's avatar
    Soon2bgone
    TheMerc, So you feel your behavior in this forum is satisfactory? Why must you demean a member who is trying to vent hi...
    usnmukhtar's avatar
    usnmukhtar
    The moderation policy you are talking about is nonesense. You abid by it and enforce it as you wish. So biased its a sh...

    Anybody receive their $300 for new checking account yet?

    Jul 28, 2015

    So USAA convinced me to open a checking account with them. I was told I would get $300 for opening and having two direct deposits ...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you all for your comments. Like mentioned above, all members who qualify for the $300 bonus will receive the depo...
    SWON's avatar
    SWON
    I fulfilled my obligation and still no deposit. Last conversation I had with customer service I was told by 16 Septembe...
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