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  • I Have Been In An Accident- Now What?

    Ever wonder what the right steps are to take after a car accident? Here are four actions you should take following an accident.

  • How To Prepare To Join The Military

    Talking early to recruiters, staying away from activities that disqualify you for military service, being in good shape, possessing a completed high school degree, and having your attitude focused on surpassing suffering while still serving well is how you succeed. Have a successful military career and have fun.

  • Know What You’re Checking “No” for Next Time You Rent a Car

    Review your coverage and options so a rental car accident doesnt turn your holiday vacation into a financial nightmare.

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    Non-Toy Gift Ideas

    Nov 23, 2016

    Give Santa’s elves a break this year and consider giving non toy gifts to the children in your life. Museum passes, tickets to a play, sports equipment, science subscription boxes are just a few creative alternative gift ideas for this holiday season shared by military spouse bloggers.

    How I Learned to Save With These 3 Money Saving Tools

    Nov 28, 2016

    I spent the majority of my twenties living paycheck-to-paycheck. I am not afraid to admit this because I think the biggest problem among young Americans today is being afraid to admit they are not as responsible as they should be when it comes to saving.

    Accessing my account?

    Dec 2, 2016

    If I were to create a checking account, do i need 2 proofa of residency and an ID to use my account? Or can I use it right away an...

    USAA Social Service's avatar
    USAA Social Service
    Hello and thank you for your interest in establishing an account with us. Federal law requires us to obtain, verify and...

    Auto Loan

    Dec 2, 2016

    I am very frustrated as USAA has historically had very good service. I bought a new car several weeks ago and the dealer was overp...

    USAA Social Service's avatar
    USAA Social Service
    I regret your frustration with the handling of your loan. This is certainly not the type of experience we want your to ...

    Stick ums

    Dec 2, 2016

    Just found out about this community, and usaa window stickers? Member since 2000. Can i please get two ?

    USAA Social Service's avatar
    USAA Social Service
    Hi CanisMajor! I'd be happy to assist. As requested, I have ordered a pair of USAA stickers to be mailed to your addres...

    How You Can Support Military Families

    Nov 25, 2016

    Here are 5 easy, yet meaningful ways you can reach out and support a military family today.

    usaa investment inNorth Dakota pipelines be?

    Dec 2, 2016

    Does USAA have investment with Energy Transfer Partners or with the North Dakota pipeline? I called today and though the operator ...

    USAA Social Service's avatar
    USAA Social Service
    Thanks for reaching out, Jessicanmaste. I've sent a request to a colleague in our investment group to research this for...


    Dec 2, 2016


    USAA Social Service's avatar
    USAA Social Service
    MSSOUTHERNBELLE, We regret to hear the inconvenience you have experienced and your frustration is understandable. I hav...

    USAA Lifetime Guarentee is BUNK

    Dec 2, 2016

    As a Veteran and a USAA member for over 25 years, I was shocked to hear from USAA that the Lifetime Guarenteed repairs to my car i...

    USAA Social Service's avatar
    USAA Social Service
    Big Willy 33, It is never our intent for you to feel like this regarding the repair of your vehicle. I have contacted a...

    My Favorite Homemade Coffee Concoctions

    Nov 21, 2016

    Are you willing to share your homemade coffee concoctions? Check out 3 of mine and share yours! Rise & Grind!

    Fraud Dept. is not helping me and they seem to be a very ...

    Dec 2, 2016

    My account was affected by fraud. There were multiple unauthorized deposits into my account. After speaking with the fraud dept/fi...

    USAA Social Service's avatar
    USAA Social Service
    thiscanbehappening, I can see you're upset and I regret you haven't been contacted. I've located your information and f...
    thiscantbehappening's avatar
    ONCE AGAIN USAA HAS FAILED ME!!!!! This was the wrong extension. It had nothing to do with fraud it was dealing with mo...

    External Funds Transfer

    Dec 2, 2016

    I opened up checking and savings accounts several months ago with USAA and I've never been able to transfer funds out to other ban...

    USAA Social Service's avatar
    USAA Social Service
    Longhorn08, there are several reasons this message can appear under the Transfer Funds option online. Some reasons for ...

    Mobile Deposit

    Dec 2, 2016

    I really do not understand why I have to wait for my whole check to deposited if I deposit it by mobile. Please explain to me why ...

    USAA Social Service's avatar
    USAA Social Service
    GWfirefighter501 - I know deposit holds can be frustrating. Please understand all checks, even paychecks, are subject t...

    NFL Sponsorship

    Sep 11, 2016

    Given the current disrespectful behavior of overpaid primadonna NFL players towards our nation, the military, and law enforcement,...

    hippiecreative's avatar
    Sooo... are y'all boycotting the NFL by not watching football for the rest of your lives? If not, please shut up.
    USAA Social Service's avatar
    USAA Social Service
    Thanks for posting to our Community, rjohn. I've provided your comment to the appropriate team for further review. - Ca...

    Worst company, deceiving liars, and don't care about the ...

    Nov 3, 2016

    my recent dealing with USAA has left me embarrassed to call myself a USAA member. They should take USA out of their name as they a...

    USAA Social Service's avatar
    USAA Social Service
    Hello Retired Navy 1, thank you for your post. This is not how we want our members to feel. We have sent you a message ...
    Retired Navy1's avatar
    Retired Navy1
    Good afternoon to all, I joined USAA 46 years ago and have enjoyed fantastic service until the last year or so. Now, it...

    USAA bumper sticker

    Sep 15, 2016

    How do I get a USAA bumper sticker? I would like 2 ,for the the 2 vehicals I have insured with USAA.

    USAA Social Service's avatar
    USAA Social Service
    Mr Jones, I have ordered the bumper stickers as requested. Please allow 3 to 4 weeks for delivery. Thank you for reachi...
    Mr Jones's avatar
    Mr Jones
    Could you please send me 3 bumper stickers for my vehicles?   Thank you!

    Samsung pay

    Sep 22, 2016

    For the love of all that is great PLEASE get samsung pay going for debit cards!!!

    JS4's avatar
    I just activated my USAA VISA card in Samsung Pay! Hooray! Thanks USAA.See the following USAA news release:https://comm...
    USAA Social Service's avatar
    USAA Social Service
    C Stephen, We understand the importance of providing services our members want. We can assure you Samsung Pay is coming...

    Direct Deposit Delay?

    Nov 14, 2016

    I have read the previous posts where account holders were instructed to log out and log back in. My direct deposit is still not sh...

    USAA Social Service's avatar
    USAA Social Service
    melzd8, Hello, we will have overnight processing. Please review your account tomorrow morning for updated information. ...
    melzd8's avatar
    What is the latest posting time?I'm guessing it will be there tomorrow morning.

    Customer Service

    Sep 8, 2016

    I have been insured by USAA since 1960 as a USNavy dependent. Upon graduation from OCS in 1967 6I became a member and have been so...

    USAA Social Service's avatar
    USAA Social Service
    Shipmate - To answer your question regarding complaints - the ratio of complaints versus active policies was.0004 for h...
    USAA Social Service's avatar
    USAA Social Service
    ShipMate929, I'm sorry to hear you have not been contacted. I will be happy to check on the status. -Cynthia

    Stay Away from Nationstar Mortgage (sub-servicer of USAA)...

    Oct 19, 2016

    I've been a proud member of USAA for 30+ years. I've been honored to be a USAA member up until the last few months when Nationstar...

    USAA Social Service's avatar
    USAA Social Service
    BillyBobby, I appreciate you sharing your concerns with us. To best assist you, I have forwarded your feedback to the a...
    BillyBobby's avatar
    Nationstar bought the Aurora Mortgages when they went out of business the same day as LEHMAN BROTHERS because the FOUND...

    DO NOT buy or refinance with USAA.

    Oct 7, 2016

    Please read entire post. My refinance has been a nightmare and it took 4 long months. The story at times sounds like comedy, excep...

    USAA Social Service's avatar
    USAA Social Service
    ME in SC, We realize the importance of your concerns. Your concerns were addressed in another post. We appreciate you b...
    ME in SC's avatar
    ME in SC
    I just had the same issue as Littleirish. But I am not going to pay the fee. Taking my business elsewhere...very disapp...

    Phone Reps

    Sep 17, 2016

    Anyone calling USAA be very cateful

    FullBird's avatar
    Thomas, you have been whining here for 1/2 a year. You keep threatening to close all your accounts at USAA and never ha...
    thomasrd's avatar
    Thanks, I have. I need further assistance. What should I do? My phone records show I called USAA, the reps here says th...

    Mobile Deposits

    Sep 15, 2016

    I am waiting for a large inheritance check, and noticed my mobile deposit will only allow me to deposit $10,000. I called and was ...

    USAA Social Service's avatar
    USAA Social Service
    ClaireInnes, Thank you for your post. The UPS deposit feature was terminated since we were able to modify the Deposit@H...
    ClaireInnes's avatar
    Well don't feel to bad, about a year ago we had 500k transfer go missing. You can imagine I was screaming up and down t...
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