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  • Household Goods Shipping Mishaps – Military Spouses Share Their Stories

    The most frightening thing about moving is not the new town, or the worries of making new friends and navigating a new place; but the fear of what could happen to your belongings on the way. I asked some fellow military spouses and military spouse bloggers about their worst household good shipping experiences- try not to cringe while reading.

  • Not All Lessons From Your Military Career Matter to a Successful Civilian Career

    With all the value that comes from a military background for a civilian position, it is vital to remember that not ALL value comes from a military background. Understand five areas where a military background is NOT a good guide to the new civilian role.

  • Lasting Love or Financial Distress?

    Did you know the average cost of a wedding in 2015 was $32,641? I just got married and trust me, you don’t have to spend anywhere near that amount to have a beautiful wedding surrounded by loved ones.

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    Exploring Contract Work

    Jun 16, 2016

    Here are three benefits to consider when pursuing a contract position.

    Usaa app doesn't work new android

    Jun 28, 2016

    Won't let me send money via phone contacts or manual entry

    Mislead and ripped off

    Jun 28, 2016

    imagine you are driving on the highway and a large paint bucket blows across, you cant avoid it, trying to do so will cause more h...

    Scammed and dissatisfied 😒

    Jun 28, 2016

    imagine you are driving on the highway and a large paint bucket blows across, you cant avoid it, trying to do so will cause more h...

    MichaelS_USAA's avatar
    Thank you for participating in the Member Community, even though I wish it was under a happier circumstance. Based on y...

    How to Respond to Difficult Interview Questions on Milita...

    Jun 9, 2016

    The central part to interviewing for military veterans is to tell a compelling, understandable, and entertaining story that shows what you did, why you did it, what you accomplished, and how that experience will help the company achieve their objectives.

    Easy Deposits @ UPS Stores

    Jun 28, 2016

    I was very disappointed to learn that USAA no longer teams up with the UPS Store to facilitate deposits. It used to be very comfor...


    Jun 28, 2016

    On June 9th or 10th there was a deposit of $5200 and a withdrawal of $603 done on my account. I called usaa on the 10th and report...

    Funds Transfer for pay off of Home

    Jun 28, 2016

    To start I will admit the service with you all has been great and we have been with you all for over 13 years. But today (28 Jun 1...

    8 Steps to Improve Your Post-Military Career Search and T...

    Jun 3, 2016

    Part Four: Planning a career transition from the military to civilian world is hard, but it is far from impossible. Follow this process to identify your goals, create a robust career transition plan, create a personal network, and discover opportunities for your future.

    Mortgage Rates - matching option?

    Jun 28, 2016

    I have been with USAA for nearly 10 years, maybe more, and I'm finally buying a house! Come to find USAA cannot get close to match...

    Mr. Stuart CEO USAA

    Jun 28, 2016

    I've been trying to get a hold of Mr. CEO with no success !!! I've made several calls to get his contact inform and his own employ...

    Mr. Stuart CEO USAA.

    Jun 28, 2016

    I've been trying to get a hold of Mr. CEO with no success !!! I've made several calls to get his contact inform and his own employ...

    ThisCompIsHorrid's avatar
    "They will have someone contactg you in 24 hours" But really they only say "we have forwarded your request" Good Luck

    Mobile deposit

    Jun 28, 2016

    WORST EXPERIENCE EVER!!! I have a check that is over my deposit limit and because you have decided not to allow deposits at the Up...

    Curly67's avatar
    Go to another bank and request a wire transfer?? Wow that is inconvenient. Please re-instate the UPS store option.
    CelesteUSAA's avatar
    Jepatton2001, Thanks for posting to Community. We regret to hear of your recent experience. As an alternative to mobile...

    USAA going down the tubes

    Apr 12, 2016

    As a 30+ year member, I had always envisioned myself as being one of those who "stayed for life" --- that fantasy is gone. USAA ha...

    JonFWiener's avatar
    I would encourage you to call them and explain what you are unhappy with. Its easy to get in touch with someone at USAA...
    Disappointed5's avatar
    But wait didn't they call you by your rank like the commercial states? Can't believe you would leave such a wonderful c...

    Beyond frustrated with USAA's lack of compassion

    Apr 19, 2016

    We were in a couple of hail storms in TX and we just cannot believe how we are being treated by USAA. I have never experienced thi...

    Mo2305's avatar
    Disingenuous company. The claims they make in advertising as well as the responses may sound good but mean absolutely n...
    AngelaCabanUSAA's avatar
    Ravos, Thanks for sharing your experience with us. We definitely want to assist our members the best way each and every...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    GusUSAA's avatar
    Maryland123, Thanks for the follow-up. I am very happy to hear that our Subject Matter Expert contacted you and was abl...
    Maryland123's avatar
    Gus, A representative did contact me yesterday and explained quite a bit about the process, which the loan officer negl...

    47 year member- USAA won't talk to me!

    May 19, 2016

    I am a 47 year USAA member. My wife has been a member for 26 years. All our house and car ins is with USAA. We have well over 500k...

    CynthiaUSAA's avatar
    ExplEngineer, Thank you for your feedback and participation in Community. We'd like the opportunity to assist with any ...
    ExplEngineer's avatar
    I don't know the rules about duplicating posts under different captions, and since my comments were not favorable to th...

    USAA knows how to serve... themselves.

    Apr 11, 2016

    Fed up with USAA and their motto. After the hail storm in Dallas recently our trusted family minivan survived but sustained mild t...

    Smitty1960's avatar
    Yes it is most diffinitely time for anyone with any common sense to DUMP usaa very fast , because they are going down h...
    JoshRamirezUSAA's avatar
    Loyal and true, I am sorry to hear this has been your experience with your claim. We will reach out to our claims partn...

    USAA is FAILING... Miserably

    Jun 9, 2016

    " WE KNOW WHAT IT MEANS TO SERVE" USAA's motto that steals from the sacrifice men and women in uniform make is total BULL. USAA ha...

    CynthiaUSAA's avatar
    KG7, I'm sorry you have not been able to speak with the specialist. I will forward your comments and information and ha...
    KG7's avatar
    Hello. Yes he reached out and left a phone number and extension. I have been calling for 3 days. I can never get throug...

    USAA Fraud Department

    Apr 1, 2016

    I'm writing today to express how disappointed I am in USAA. On 03/30/2014 I received my payroll check as direct deposit. Around 1:...

    CynthiaUSAA's avatar
    JoJo822 and jmm54, I'm sorry to hear of the experience you are both going through and certainly understand your concern...
    jmm54's avatar
    Well add me and my family to the list. This is absolutely ridiculous. I have just had a very large amount pulled from m...

    Do they care?

    Jun 7, 2016

    I have a Mortgage with USAA. I have it in my contract that my payments will never change. Ready for the mess up. It change and no ...

    xerophile's avatar
    Further, your taxes can go up dramatically if your house was in some unincorporated area when you bought it, outside ci...
    AwesomeSauce85's avatar
    sorry did not mean to ask if you escrowed your utilities lol but did you fall behind on any? or even HOA fee's?

    Substandard Customer Service

    Jun 10, 2016

    After cancelling my wife's credit card in error, USAA has been either unable or unwilling to get us a new card. 5+ hours of phone ...

    CynthiaUSAA's avatar
    ThisCompIsHorrid, Thank you for reaching out in Community. I regret to hear you are having an issue with our service. I...
    ThisCompIsHorrid's avatar
    They don't care. I suggest getting another institution. They hae screwed you on this (they have done similar things dur...

    Just want to get rid of collections

    Apr 25, 2016

    Okay so I have a few accounts in collection, which I honestly have no idea how they are even there.For example I have one account ...

    Caelan's avatar
    It looks like one person or several persons obtained your SSN and has been using it illegally. Since the charges are ol...
    preciousfl's avatar
    Not worth the read.., kid, LOL
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