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  • Welcome to the USAA Community

    Check out these tips on how to participate in Member Community. Everything from where to introduce yourself to how to explore our featured blogs. Share your wisdom and join the conversation today.

  • 4 Keys to Planning Your Holiday Care Packages

    It seems early (unless you are like me and are already counting down the days to the holidays), but the deadline is quickly approaching to get packages to your deployed love ones this holiday season. Here are four keys to a successful on budget and stress free care holiday care packages.

  • 3 Fall Festivals to Attend Near Overseas Duty Stations

    Between the last day of Oktoberfest and the highly-anticipated start of Christmas market season, there is plenty to see, taste and do without having to splurge on distant UK and European destinations. Check out these three festivals to attend near overseas duty stations this fall.

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    How Military Training Maintains An Ethical Focus At Work

    Oct 10, 2017

    Military ethical concepts serve as the foundation for business ethics. Leading by example, not passing on hard decisions, and finding solutions good for the business & the employee employ military ethics at work.


    An Inexpensive & Amazing Fall Family Activity

    Oct 9, 2017

    Visiting an apple orchard or pumpkin patch can be inexpensive, active, and family focused activities for the Fall. Here are my tips for an inexpensive and amazing fall family activity! Take time to go pick some apples, get on a tire swing, and get lost in a corn maze. Make memories and have fun!


    Yellow Ribbon Reintegration Program: What You Should Know

    Oct 5, 2017

    The YRRP is a great opportunity, especially for those new to deployments, to gather information, resources, and ask questions. Here are 9 things you should know.


    If You Could Travel Anywhere Tomorrow, Where Would You Go...

    Oct 4, 2017

    I find myself day dreaming of a vacation somewhere I can bury my toes in white sand, listening to the soft sounds of the surf sipp...

    Briana Hartzell USAA's avatar
    Briana Hartzell USAA
    Ummto2, Malaysia would be WONDERFUL! It's on my bucket list too! Glad you get to pick next time- but I am sure your tri...
    Article15's avatar
    Stop USAA's disgraceful sponsoring of the NFL.


    Your Questions on Zelle Answered

    Oct 2, 2017

    Kiyanna Garland, USAA’s Zelle Experience Owner, addresses your questions and concerns about Zelle.


    How to Prepare for an Overseas Move

    Sep 29, 2017

    Preparing for an overseas move? You’ve got this!


    Three Ways Military Safety Procedures Can Help Ensure Wor...

    Sep 28, 2017

    Safety in the military is viewed as an integral part of all activities from garrison to combat. Safety of military personnel is a critical leader task that is of vital importance. A focus on safety made us better at our military jobs.


    How to Learn From Failing to Win a Promotion

    Sep 26, 2017

    Follow these six ideas to help you gain the most from a career disappointment and help ensure success in your next career opportunity.


    Jill of All Trades: What Deployment Teaches Us About Bein...

    Sep 25, 2017

    We military spouses are often viewed by society as non-uniformed heroes. While we may not be rocking the spandex or a cape, many of us have sure become a “Jill of all trades”.


    Tips for Driving in Europe

    Sep 22, 2017

    Driving alongside fast European cars that zoom by at dizzying speeds is both thrilling and intimidating. Check out these seven tips for driving in Europe to help relieve some of the stress and anxiety you may be feeling about hitting the road across the pond.

    9 Things to Consider as You Prepare for a Deployment

    Sep 28, 2017

    Avoid common pre-deployment missteps with advice from Chad Storlie, the Going Civilian community manager. He highlights his financial tips, paperwork advice, personal belonging suggestions and family connection ideas.

    Guaranteed Renewal Endorsement Removal

    Oct 17, 2017

    Does this mean I am being dropped? Am I going to wake up uninsured and have to pay the dmv hundreds of dollars without notice. Not...


    Oct 17, 2017

    How do you have to wait if you remote deposit your check more then 5000 ? How long do I have to wait?

    Guaranteed Renewal Endorsement Removal

    Oct 17, 2017

    Does this mean I am going to be cancelled? Does it mean I will wake up one day and boom Im not insured without notice. In which ca...

    Are You Prepared if Disaster Hits?

    Sep 20, 2017

    Are you prepared if a disaster were to hit? If you aren’t, making sure to prioritize this initiative for you and your family is smart. Disasters don’t plan ahead, but you can.

    Good News

    Oct 17, 2017

    So Triple AAA has written back and they do not sponsor any nfl teams. So any one wanting to switch insurance they are an option bu...

    Declined transactions, payments not made

    Oct 17, 2017

    My previous bank was involved in scandals and had a bad way of doing business so I switched to USAA, Here for Veterans and Familie...

    Coin Vocher

    Oct 17, 2017

    So I recently just went to USAA and deposited my coins in exchange for a coin voucher, and I turned it into the front desk in whic...

    USAA Social Service's avatar
    USAA Social Service
    Hello Asmodel, I understand that your deposit has not yet posted. For your security and privacy, I'm unable to discuss ...

    Tips for Creating A Business Improvement Pitch

    Sep 19, 2017

    Taking your great idea to senior leadership can be a challenge. Consider these tips to have success when pitching a business improvement concept.

    How to get your USAA Identification / Membership

    Oct 17, 2017

    1. Through the app logon to USAA2. Select "Wallet and Offers3. Scroll to the bottom and you should find your USAA Identification/M...

    USAA Claims Service Terrible

    Oct 17, 2017

    Across the nearly 20 years that I have been with USAA, and that my extended family has been with USAA, they have failed on nearly ...

    USAA Social Service's avatar
    USAA Social Service
    3strikes, I am terribly sorry to hear about the damage to your vehicle from the tree that fell. I am going to escalate ...


    Oct 17, 2017

    Selling a rental house

    Oct 17, 2017

    My wife and I recently sold a house that we were renting out for over 10 years. We do not want to buy another rental property. Wha...

    USAF_Ret's avatar
    The CSRs who monitor this forum won't tell you anything in this forum except either refer you to their financial planni...

    Against NFL political posturing by supporting anti US and...

    Sep 24, 2017

    The NFL has gone on record supporting its players anti U.S. Flag and U.S. National Anthem. The "protests" are now getting out of c...

    usnsubmariner's avatar
    I would also like to add that the DoD has been found to have been paying the NFL for all the so called "US Military App...
    Walleyizer's avatar
    Based upon what I am reading, espcially this response citing statics of Military members watching NFL football games, i...


    Sep 11, 2017

    Please reconsider your sponsorship of the NFL. Players have the right to disrespect the flag and our Country. I prefer to exercise...

    KC11's avatar
    GEICO also provides their service for a much better price. USAA insurance is 30 to 50% higher than GEICO. No games at G...
    KC11's avatar
    Time for USAA members to drop USAA it is clear by this post that money is what matters to USAA not military or their me...

    NFL sponsorship

    Sep 25, 2017

    How can a company who only allows military to join, support the disrespect of our nation.Guess it's time to look elsewhere for our...

    Flex Papa Pump's avatar
    Flex Papa Pump
    USAA your customers are the patriots of this country. Do you really think we will tolerate this betrayal? I love this c...
    ex buff e-dub's avatar
    ex buff e-dub
    "Professional football continues to be among the most watched programming" Uh...check again...the ratings have TANKED s...

    All of my bank accounts have disappeared

    Aug 20, 2017

    When I checked my accounts this morning, everything is gone. No Checking/Savings or credit card. What is going on here? Of course,...

    USAA Social Service's avatar
    USAA Social Service
    JIR, thanks for your patience. We have replied to your previous post, please refer to this for an update. Thank you, Je...
    JIR's avatar
    Why is this happening in the first place? After several phone calls I was told my checking account could be reinstated ...

    Stop Sponsoring the NFL

    Sep 24, 2017

    As a military company I would respectfully request the board members rethink their decision of sponsoring the NFL. The NFL is a di...

    gmusmc's avatar
    I am leaving USAA as well and for them not to pull out of the NFL is a freaking disgrace to what the founders of USAA m...
    Old Coder's avatar
    Old Coder
    Just a quick note. Are you referring to the fifth verse that was written during the Civil War by Oliver Wendell Holmes?...

    Direct Deposit

    Jul 31, 2017

    When will I see my direct deposit. I've always got it on the last day of the month.

    USAA Social Service's avatar
    USAA Social Service
    Dezmond1, I understand your concern about your direct deposit. We process direct deposits over a 24 hour period. We've ...
    Dezmond1's avatar
    I have not received mine either.

    Boycott NFL

    Sep 24, 2017

    Wow, I am not a sports fan but if it is true that USAA is still supporting this NFL group of teams that take a knee when our natio...

    jws0429's avatar
    I was a strong supporter and fan of the NFL up until last year when I learned that the NFL willfully and knowingly allo...
    rico23's avatar
    If usaa does not end their advertising support for the NFL I am canceling all accounts and taking my business else wher...

    Help me please

    Jul 28, 2017

    I need help urgently with my USAA BANKING ACCOUNT

    USAA Social Service's avatar
    USAA Social Service
    Miss BB, whoa, that is quite a post. We definitely don't like to hear our members feeling like that! We will have a exp...
    Miss BB's avatar
    Miss BB
    EXACTLY what's happening to me right now. I was sent to their executive resoluton team TWICE, and both times I was basi...

    Deposit Late

    Jul 31, 2017

    I am expecting my deposit from the VA today it usually comes in at 6am my time but it is late. Is there a problem?

    USAA Social Service's avatar
    USAA Social Service
    virgilsgirl - The balance should reflect your direct deposit. Please try logging out and then logging back or use a dif...
    virgilsgirl's avatar
    The online bank shows the deposits in there but the balance isn't reflecting it yet.

    Stay rational

    Sep 28, 2017

    I hope USAA continues to support the NFL. It's a strong brand and a good vehicle for marketing.Please ignore the irrational and ov...

    Standing Strong's avatar
    Standing Strong
    am so tired of hearing people say it's the NFL player's "RIGHT" to protest like they are doing. That is NOT TRUE! While...
    Standing Strong's avatar
    Standing Strong
    You are truly lost active officer. You continue to claim I have been offended by you, which is far from the truth. You ...
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