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  • USAA Member Community

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  • Do I Need Life Insurance?

    September is Life Insurance Awareness month. Military Spouses and USAA’s Sean Scaturro discuss how to make the best life insurance choices for your family.

  • Welcome to the USAA Community

    Check out these tips on how to participate in Member Community. Everything from where to introduce yourself to how to explore our featured blogs. Share your wisdom and join the conversation today.

  • Are You Prepared if Disaster Hits?

    Are you prepared if a disaster were to hit? If you aren’t, making sure to prioritize this initiative for you and your family is smart. Disasters don’t plan ahead, but you can.

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    Featured

    Tips for Creating A Business Improvement Pitch

    Sep 19, 2017

    Taking your great idea to senior leadership can be a challenge. Consider these tips to have success when pitching a business improvement concept.

    Featured

    Happy 70th Birthday U.S. Air Force - Share Your Shout Out

    Sep 18, 2017

    Happy 70th Birthday U.S. Air Force!

    Featured

    Tips for Finding Child Care Overseas

    Sep 15, 2017

    Finding reliable child care is a huge challenge for overseas military families. Here’s how to set yourself up for finding a provider as soon as possible at your new duty station.

    Featured

    Do I Need Life Insurance?

    Sep 14, 2017

    September is Life Insurance Awareness month. Military Spouses and USAA’s Sean Scaturro discuss how to make the best life insurance choices for your family.

    Featured

    The Memory of 9/11 & How I Re-Learned To Appreciate Ameri...

    Sep 11, 2017

    Today, on the anniversary of 9/11, the memories of courage, sacrifice, loss, and tragedy still burns bright and the ever present pain of that sorrow is undiminished for all of America. Still, in the face of tragedy and loss, 9/11 helped teach me to be a better and more appreciative American.

    Featured

    How to Seek Continuing Education While Overseas

    Sep 8, 2017

    Moving overseas doesn’t mean having to postpone your educational goals. In addition to online and long-distance degree programs, the Department of Defense partners with programs and universities to bring classrooms to you. Here’s how to seek continuing education while overseas.

    Featured

    4 Tips to Keep Connected to Your Child during Deployment

    Sep 7, 2017

    My spouse and I tried to plan for him to stay connected with our two young girls. This is our first deployment experience with children, so we leaned heavily on advice from family and friends who had been through it before.

    Featured

    Education vs. Experience: 7 Things You Can Do When You Ha...

    Sep 5, 2017

    The world of employment can be very competitive, especially for certain military spouses who have the educational background but no work experience. Check out these tips to help with your first professional resume.

    Featured

    How A Bachelor Degree Can Improve Your Job Prospects

    Sep 1, 2017

    A bachelor degree is a starting point for many successful careers in education, management, healthcare, science, technology and business. Advance your career with a bachelor degree today!

    Featured

    5 Ways Strategic Volunteering Can Help with Job Growth

    Sep 1, 2017

    Looking to grow your career in the midst of frequent moves or periods of unemployment? Strategic volunteering can help. Find out how.

    Tips for Driving in Europe

    Sep 22, 2017

    Driving alongside fast European cars that zoom by at dizzying speeds is both thrilling and intimidating. Check out these seven tips for driving in Europe to help relieve some of the stress and anxiety you may be feeling about hitting the road across the pond.

    NFL Sponsorship

    Sep 24, 2017

    Dear USAA,In light of recent events, I urge to to please immediately rescind your support and sponsorship of the NFL.The NFL's sup...

    NFL sponsorship

    Sep 24, 2017

    I am surprised and extremely disappointed that USAA is a sponsor for the NFL. As second generation USAA members, we have been prou...

    NFL - pull sponsorship

    Sep 24, 2017

    USAA needs to stop NFL sponsorship due to the blatant disregard for our flag and National Anthem. They need to keep politics out o...

    10 Ways To Recharge Your Career While On Vacation

    Sep 12, 2017

    Recharging yourself and your career on vacation seems like the last thing that you should do. After all, it is a vacation so you should forget about...

    Drop NFL sponsorship now

    Sep 24, 2017

    NFL culture is not compatible with military values of selfless service to our nation. Drop sponsorship of the NFL now or expect to...

    USAA's NFL association

    Sep 24, 2017

    WTH (I'm being polite) USAA!!!! Your association with the NFL, in light of players taking the knee, needs to be seriously reviewed...

    NFL - USAA BOYCOTT

    Sep 24, 2017

    This is unkindest cut of all. That USAA would continue sponsorship of the National Football League or any teams that disrespect ou...

    Budget Friendly Deployment Crafts and Creative Projects

    Aug 28, 2017

    Explaining a deployment to a child can be complex, but these 6 budget friendly projects and crafts will help your little one have fun and increase awareness and understanding of the concepts and timing of deployments.

    NFL sponsorship

    Sep 24, 2017

    I have been with USAA for 15 years, NOT because of the NFL. I request that you take a STAND, and show your support to the American...

    NFL sponsorship

    Sep 24, 2017

    As a 30 yr member and former military I am compelled to request USAA end it’s advertising support for the NFL and any others that ...

    NFL sponsorship

    Sep 24, 2017

    USAA needs to withdraw from its sponsorship with the NFL for its disrespect for the flag and nation that gives them freedom to dis...

    You will respect the Flag

    Sep 24, 2017

    Stop any action and support to NFL. *^^t Stalkers don't quit!", "Death waits in the dark!", "Six guns don't miss!"‎

    All of my bank accounts have disappeared

    Aug 20, 2017

    When I checked my accounts this morning, everything is gone. No Checking/Savings or credit card. What is going on here? Of course,...

    USAA Social Service's avatar
    USAA Social Service
    JIR, thanks for your patience. We have replied to your previous post, please refer to this for an update. Thank you, Je...
    JIR's avatar
    JIR
    Why is this happening in the first place? After several phone calls I was told my checking account could be reinstated ...

    Please get rid of Zelle

    Jun 30, 2017

    For months I have put my 19 year olds check in my Usaa account then transferred it into his USAA account to avoid the hold funds o...

    USAA Social Service's avatar
    USAA Social Service
    IanS, I regret you feel this way about the new Zelle service. Zelle is the new way to send and receive money quickly, s...
    IanS's avatar
    IanS
    Zelle is a terrible addition to USAA. The old way to send money with name and phone number or email was much easier to ...

    Direct Deposit

    Jul 31, 2017

    When will I see my direct deposit. I've always got it on the last day of the month.

    USAA Social Service's avatar
    USAA Social Service
    Dezmond1, I understand your concern about your direct deposit. We process direct deposits over a 24 hour period. We've ...
    Dezmond1's avatar
    Dezmond1
    I have not received mine either.

    Help me please

    Jul 28, 2017

    I need help urgently with my USAA BANKING ACCOUNT

    USAA Social Service's avatar
    USAA Social Service
    Miss BB, whoa, that is quite a post. We definitely don't like to hear our members feeling like that! We will have a exp...
    Miss BB's avatar
    Miss BB
    EXACTLY what's happening to me right now. I was sent to their executive resoluton team TWICE, and both times I was basi...

    Zelle: why is it not operational?

    Jul 6, 2017

    I saw the new feature on my account for ZELLE, I was expecting a transfer which the individual did send but before I can get the m...

    USAA Social Service's avatar
    USAA Social Service
    Hello we have received your comment regarding Zelle. Is there a particular issue you are having causing you to be disap...
    5ooner's avatar
    5ooner
    I agree. Zelle is trash.

    Deposit Late

    Jul 31, 2017

    I am expecting my deposit from the VA today it usually comes in at 6am my time but it is late. Is there a problem?

    USAA Social Service's avatar
    USAA Social Service
    virgilsgirl - The balance should reflect your direct deposit. Please try logging out and then logging back or use a dif...
    virgilsgirl's avatar
    virgilsgirl
    The online bank shows the deposits in there but the balance isn't reflecting it yet.

    Guaranteed Renewal Endorsement Notice

    Jul 16, 2017

    My 8 month pregnant wife was rear ended by a flower delivery truck while she was completely stopped. The accident total costs were...

    USAA Social Service's avatar
    USAA Social Service
    Good Morning daadeee, I've sent you a secure email with some additional information regarding the Guaranteed Renewal En...
    USAA Social Service's avatar
    USAA Social Service
    Thank you for your post, daadeee. I have shared your concerns with our insurance department. They will reach out to as ...

    CSV Export Function

    Jul 29, 2017

    Is anyone else also having trouble with the website's CSV Export function? I use it all the time ... many many times. Today, howev...

    jdscom's avatar
    jdscom
    Maybe now that they realize the problem's on their side they'll focus on the actual fix vs just telling everyone to cal...
    USAA Social Service's avatar
    USAA Social Service
    Thank you for your post, FromATL. I'm glad to hear you were able to download the credit card information. I will share ...

    Frozen Accounts

    Aug 21, 2017

    Ive been with USAA for 16 years and never had a problem until now! My daughter has an account and she lost her purse with her ID a...

    ArkLaTex1's avatar
    ArkLaTex1
    No contact with Specialist another week! Still frozen accounts for 3 weeks now! No answers the same lies, and 1to 2 day...
    ArkLaTex1's avatar
    ArkLaTex1
    Spoke with a Corporate Senior Specialist, five 3 business days later no response or change in my accounts. I am beyond ...

    Signature/W9 Form Error

    Jul 11, 2017

    When I try to access my accounts, the balance is unavailable and I get a message saying to complete a signature form. Whenever I t...

    USAA Social Service's avatar
    USAA Social Service
    Hello and thank you for your inquiry. To assist you with your concern, please initiate a chat session with us at usaa.c...
    AC8's avatar
    AC8
    I currently am unable to make a phone call but I need this figured out. Anything you can do?
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