Breadcrumb Trail:

  • USAA Member Community

Carousel Start
  • How A Word Cloud Can Help In Job Applications

    The use of the wordle on job applications helps you understand what the company wants to achieve with the open position. Taking this extra step to ensure your resume and application have the most stated keywords and concepts is just one of many tools to have an outstanding application.Here's how to create a wordle.

  • Focus on Your Journey Not the Destination

    We aren’t always going to love where we live, it’s inevitable. Here are a few ways to keep your head up, stay positive and even enjoy each place you find yourself.

  • Confessions of a Financial Planner: Guilty of Overspending

    Spend less than you earn. The idea sounds simple, yet 60% of Americans don’t, according to a national 2016 study on Financial Capability in the United States. That statistic may seem surprising, but considering almost half of us don’t follow a budget, maybe it’s to be expected.

  • Carousel End

    Featured

    Putting Together an Eggcelent Easter Care Package

    Mar 15, 2017

    Send someone you love an eggcellent care package this Easter with these ideas.

    Featured

    Pick a Military Role Model For Career Inspiration

    Mar 14, 2017

    Selecting a military role model is a fantastic step to find a role model that you can perfect and improve your professional behavior. Military role models have lessons of success and failure that can be effectively applied to your current career challenges.

    Featured

    Travelers Share Tips Using USAA Visa Cards Overseas

    Mar 13, 2017

    Traveling internationally (for pleasure or on deployment) presents enough challenges (language barriers, detailed transportation planning, and if you are anything like me- reading the map) to worry about accessing your funds abroad. Read on for some tips provided by military spouses who frequently use their USAA Visa overseas.

    Featured

    4 Factors to Consider when Choosing a Car Seat

    Mar 8, 2017

    Narrowing down the many choices of car seats on the market can be a challenge. With these 4 considerations, you can narrow down the selection and make the best choice for your family.

    Featured

    Blended Retirement System

    Mar 7, 2017

    On Jan. 1, 2018, the Department of Defense is replacing the current military retirement plan, the High-3, with the new Blended Retirement System (BRS). To help those facing the retirement plan decision, we’ve provided an overview of the BRS and how this new plan affects you.

    Temporary Auto Insurance Options When a Family Member is ...

    Mar 22, 2017

    Whether you choose a temporary insurance option like storage or a non operator status for your deployed family member’s vehicle, there are ways to ensure your policy is up to date and you are saving a little bit (when applicable) on your auto insurance bill. Speaking with an auto insurance specialist will ensure you make the right decisions for your family’s unique situation and needs. It won’t take the sting out of not hearing your spouse’s car pull into the driveway each night, but will be one less thing on the list of things to worry about during deployment.

    Funds in USSA not FDIC insured

    Mar 25, 2017

    Are my funds in USSA not FDIC insured?

    USAA Social Service's avatar
    USAA Social Service
    Hi again - I've posted a reply to your original Community message. - Cathleen

    USSA not FDIC insured

    Mar 25, 2017

    Are my funds in USSA not FDIC insured?

    USAA Social Service's avatar
    USAA Social Service
    Thanks for posting to the Community. Yes, USAA Federal Savings Bank checking and savings accounts are FDIC insured. FDI...

    2002 Mitsubishi Lancer For Sale - $2,000 OBO

    Mar 25, 2017

    2002 Mitsubishi Lancer (VIN# JA3AJ26B72U021329)Green 4DR SDN ES AUTO152,000 miles1 Owner

    Breaking the Cycle of Living Paycheck-to-Paycheck

    Mar 17, 2017

    If you are looking for ways to stretch your pay and break that cycle, here are some things to pay attention to.

    Auto insurance non veteran

    Mar 25, 2017

    I have had insurance for many years now since my divorce. My question is can I still keep my auto insurance if I remarry? Can a ne...

    USAA Social Service's avatar
    USAA Social Service
    Hello our7kids, as long as you have a active policy "before" you marry yes you can keep your insurance and your members...

    Auto Insurance Ripoff

    Mar 25, 2017

    Have had USAA for about 5 years as insurance on my Automobiles. Come to find out they are $200 more expensive than the other major...

    Joe from Maryland's avatar
    Joe from Maryland
    USAA is not the company it used to be. I have been with them for 32 years and will be taking my banking, auto insurance...
    Gettin-poor-service's avatar
    Gettin-poor-service
    I also found that USAA insurance was more expensive then several other companies. Then I find out USAA doesn't really h...

    Tennant Screening

    Mar 25, 2017

    Is there a way for me to successfully screen candidates through USAA who submit a lease application? Thank you!

    USAA Social Service's avatar
    USAA Social Service
    Anchors and Chains - I definitely understand the need to screen potential tenants. However, for security reasons, we wo...

    Should I Transfer To Another Military Occupation?

    Mar 16, 2017

    Switching military professions is a hard decision. If you decide to switch, explore all your options, reconfirm your commitment to the military, and pick an occupation that the military needs long term that you want to do.

    tax return

    Mar 25, 2017

    It's telling me my refund was deposited on March 21st. However today is the 25th and still nothing. I checked on the irs website a...

    USAA Social Service's avatar
    USAA Social Service
    Thanks for reaching out, mjem12 - I've sent a secured email to your online message center in reply. To access it, simpl...

    USAA Checking Account

    Mar 25, 2017

    If I've never served in the military, but I will start my new job at the VA hospital soon, which is a federal government job, can ...

    USAA Social Service's avatar
    USAA Social Service
    Princess88 - Thanks for your interest in banking with USAA. Only eligible members can open a checking account with us. ...

    Stellar Credit Poor Rate

    Mar 25, 2017

    Shocked to hear that perfect credit 790+ Fico, 0 revolving debt, 0 installment loans, only debt is a mortgage doesn't qualify for ...

    USAA Social Service's avatar
    USAA Social Service
    No longer loyal78, we never want our members to feel this way. I've reached out to a subject matter expert who research...

    Bad credit good apr?

    Mar 24, 2017

    I'm curious if anyone has any expirence with getting a relatively good apr with bad credit. Back in 2015 I had some job issues and...

    Can't find my socks's avatar
    Can't find my socks
    My collection account was from 2014 and had been paid since then they are just now removing the ding. Thank you for you...
    MadMember01's avatar
    MadMember01
    In my experience, if you have anything in collections, especially from so recently, you're probably not gonna get a loa...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    NSueZ's avatar
    NSueZ
    @Paula and @USAA I don't want anyone to reach out to me. You totally missed the point and the point is that the survey ...
    USAA Social Service's avatar
    USAA Social Service
    NSueZ, Thanks for your post. I'm engaging a mortgage specialist to reach out to you and assist with your survey concern...

    Senior Bonus

    Feb 8, 2017

    Has a decision been made regarding a payment of the Senior Bonus for this year? If not, when is it supposed to be made?

    Ben Hall's avatar
    Ben Hall
    What's the Senior Bonus?
    USAA Social Service's avatar
    USAA Social Service
    Hi Ed1954! As requested, a secured message has been sent to you with additional information. This can be found under My...

    Visa chip card not working in Hong Kong for my student ei...

    Jan 5, 2017

    My daughter is studying in Hong Kong. She had her ATM card blocked after sending the new VISA chip card. This caused quite an inco...

    USAA Social Service's avatar
    USAA Social Service
    Dear Traveler22, That is great to hear! We are glad you were able to get it work to. Thanks for sharing.
    Traveler22's avatar
    Traveler22
    Update: I heard from the spouse community in Seoul that they've experienced the same issue in Hong Kong and advised tha...

    Sick of USAA

    Jan 5, 2017

    I'm getting really tired of USAA putting "holds" on a physical check that I have to deposit through the mobile app. I'm usually di...

    NSueZ's avatar
    NSueZ
    @FullBird - Actually there is a $100,000 Deposit@Mobile daily check deposit limit. I currently have it (confirmed with ...
    Salkman's avatar
    Salkman
    FWIW - here's a petition I posted to ask USAA to change the credit card holds. Can be amended to ask them to change the...

    USAA limitless cash back credit card

    Jan 14, 2017

    Do you know when this will be expanded to all states ? I would like to take advantage of this card/programThanks

    USAA Social Service's avatar
    USAA Social Service
    Hi batman23 - Yes, the application will be a hard inquiry on your credit reports. Please don't hesitate to reach out if...
    batman23's avatar
    batman23
    When I logged in I got prompted to apply. This is still are hard inquiry correct ?

    Unable to Deposit

    Dec 26, 2016

    Very disappointing to be unable to deposit Christmas checks either via @mobile or online the day after Christmas. Pretty bad time ...

    USAA Social Service's avatar
    USAA Social Service
    Time Traveler - I'm sorry to hear of the issues you experienced when using the USAA mobile app. Pease reach out to Webs...
    Time Traveler's avatar
    Time Traveler
    For more than a week, my USAA mobile app has been unable to connect to the internet, although the other apps have no pr...

    Official bank check

    Jan 28, 2017

    I ordered an official bank check four weeks ago and it still hasn't arrived to the payee. Reading through the community it seems t...

    TAnthony's avatar
    TAnthony
    One more thing: I'm about two and half weeks out until I can get the money back. They HAVE been very helpful when I cal...
    TAnthony's avatar
    TAnthony
    Hi Shelley, unfortunately USAA has been absolutely zero help. All they keep telling me is its policy to wait 90 days. I...

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    Disputing charges then Reassert

    Jan 3, 2017

    I've been a member of USAA for decades. I've always been pleased with their support. Even this time I'm only starting to approach ...

    USAA Social Service's avatar
    USAA Social Service
    Wrekreation, I can totally understand how you are feeling and will be happy to help clarify some things with you. In ju...
    Wrekreation's avatar
    Wrekreation
    I haven't heard any phones ring. Haven't seen any emails, and no letters have arrived from any office claiming to be lo...

    1098

    Jan 18, 2017

    My 1098 from Nationstar only shows the last 3 months worth of mortgage activity since that is when they began servicing the accoun...

    USAA Social Service's avatar
    USAA Social Service
    Puzzled, We regret any confusion caused by the receipt of your 1098. This is certainly not the way we want our members ...
    Puzzled's avatar
    Puzzled
    Now I'm really puzzled. It appears that USAA/NSM has decided to make the part year 1098's from DMI available via the mo...
    Close Pop-up