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  • Military Weddings Part 1: Traditions

    Saber Arches, dress uniforms, special cake cuttings - is a traditional military wedding right for you? Many of the spouses I spoke with didn’t realize it would be such a literal pain!

  • How to Turn a Hobby into an Income

    Could I get paid for what I like to do for fun? We have all dreamed about this. Follow these six tips to see if your hobby could become another income stream.

  • Big spender or prudent planner? Don’t let your summer vacation plans throw you off course

    Celebrating 10 years of marriage and planning for a new baby on the way. Instead of traveling, we’re planning to celebrate with a modest staycation.

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    How to Save on the Family Summer Road Trip

    Jul 13, 2016

    Summer is a time for road trips, families, and being together. Use a few simple techniques to help keep the mood light, the family involved and happy, and the budget on track. Have fun, drive safe, and enjoy the view!

    A Message from a College Dad to College Grads

    Jul 22, 2016

    Going from the graduation to the corporation? Here’s a Message from a College Dad to College Grads.

    credit card change of company

    Jul 25, 2016

    Not even 24 hrs after i activated my new visa card from mastercard, i had seven transactions that i did not make, around $1000 fro...

    Best bank in the world.

    Jul 25, 2016

    It has been 10 glorious yrs w usaa, i had some great help from this bank. They may not have the best customer, or cc dept. Or loan...


    Jul 25, 2016

    So I just set up my account with them this morning, and they ended up charging my non-USAA account twice (which took out my deposi...

    No Matter How Long You’ve Been Together, Don’t Stop Datin...

    Jul 20, 2016

    It is so easy to slip into a routine, especially after being in a committed relationship for so many years. Date nights improve marriages. Frequent date nights can improve happiness, commitment, communication and parenting. Check out these three reasons to have a date night with your spouse.


    Jul 25, 2016

    We have never been so embarrassed with our insurance company we thought we bought a piece of mind getting extra insurance but inst...

    MichaelS_USAA's avatar
    Thank you for your message although I wish it was under a happier circumstance. We would like to look in to this matter...


    Jul 25, 2016

    To make a long story short I was not treated like a customer over the phone, I have fraud claim I would like to open and I am unab...

    Poor customer service

    Jul 25, 2016

    Frustrating to say the least. Requested an increase for ATM withdrawal and was told I could do a cash advance at any bank/teller. ...

    Ji Ji's avatar
    Ji Ji
    Agreed! Sorry this happened to you, I hope everything works out for you! ^_^

    State Parks: A Gateway to Inexpensive Summer Fun

    Jul 18, 2016

    State parks are a superb vacation resource that is sometimes only a few miles away. State parks offer amenities, lots of activity options, thousands of locations, and they are inexpensive.

    Refinancing with USAA has been a nightmare

    Jul 25, 2016

    We decided to refinance and leave a bank we've been with for 10 years to go to USAA. USAA did not offer a better deal but I have a...

    CelesteUSAA's avatar
    Member since 1992 #, Thanks for reaching out to us in Community. Your feedback is important to us and regret to hear of...

    Article for Military Money Matters - Car Buying

    Jul 25, 2016

    Hi, I am a retired Disabled Veteran who has become a licensed and bonded car dealer. I have served the local and international com...

    CynthiaUSAA's avatar
    Sharp CarZ, Due to our terms of use, we do not allow posts with information such as email addresses and other contact i...


    Jul 25, 2016

    Just today I had to make a phone call because I recently purchased renter's insurance. I am legally separated from my husband, and...

    MichaelS_USAA's avatar
    Sage2016, Thank you for your message. We regret to hear the inconvenience you have experienced regarding servicing of y...

    No Communication from USAA when asking for help! Now I am...

    Jul 25, 2016

    Over a month ago I was involved in a minor car accident. I had everything set up through USAA and thought all was good to go. My f...

    MichaelS_USAA's avatar
    JaredK, Thank you for your message. We regret to hear the inconvenience you have experienced and your frustration is un...

    Savings, Checking and CC accounts Disappeared!

    Jul 14, 2016

    My savings, checking and CC accounts disappeared from both my mobile app and desktop app. DISAPPEARED! I am hoping this is a tempo...

    CynthiaUSAA's avatar
    saaked, I have engaged a colleague to review your specific situation further and contact you to address your concerns. ...
    saaked's avatar
    My account has been hacked 2 days ago. There seemed to be a major bug in their system that hackers got into their syste...

    Disappointed in your Photo of USAA Mag. Mrs. Obama and Mr...

    Jun 7, 2016

    Hello All: I am extremely disappointed with the USAA Magazine that I received the other day. #230863-0516.The front cover has a pi...

    CynthiaUSAA's avatar
    vietnam dustoff, Veteran hiring and homelessness are important, non-partisan, non-political issues which require greate...
    Palmetto's avatar
    Maybe the cover of the magazine was to recognize the efforts of Joining Forces:

    USAA is FAILING... Miserably

    Jun 9, 2016

    " WE KNOW WHAT IT MEANS TO SERVE" USAA's motto that steals from the sacrifice men and women in uniform make is total BULL. USAA ha...

    B-Rob1's avatar
    I'm an officer currently serving OCONUS and I think you've missed the mark in regards to "small niche for officers, cad...
    Chaster TX's avatar
    Chaster TX
    I share your frustration. While not the same circumstances, I too have found that USAA is a shell of what they once wer...

    Do they care?

    Jun 7, 2016

    I have a Mortgage with USAA. I have it in my contract that my payments will never change. Ready for the mess up. It change and no ...

    KSres's avatar
    And my reply was directed to redsox - need to be more precise.
    KSres's avatar
    Well, well - another of the "I got mine" group offers wisdom suitable for a 20-year-old hight school dropout. I'm sure ...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    GusUSAA's avatar
    Maryland123, Thanks for the follow-up. I am very happy to hear that our Subject Matter Expert contacted you and was abl...
    Maryland123's avatar
    Gus, A representative did contact me yesterday and explained quite a bit about the process, which the loan officer negl...

    Substandard Customer Service

    Jun 10, 2016

    After cancelling my wife's credit card in error, USAA has been either unable or unwilling to get us a new card. 5+ hours of phone ...

    GusUSAA's avatar
    Crosby, Thank you for posting in the Community. We regret to hear of the service you have encountered. If you were prov...
    Crosby's avatar
    My husband and I have had all of our insurance with USAA for thirty years. We have banked there for a few years. I am b...

    47 year member- USAA won't talk to me!

    May 19, 2016

    I am a 47 year USAA member. My wife has been a member for 26 years. All our house and car ins is with USAA. We have well over 500k...

    CynthiaUSAA's avatar
    ExplEngineer, Thank you for your feedback and participation in Community. We'd like the opportunity to assist with any ...
    ExplEngineer's avatar
    I don't know the rules about duplicating posts under different captions, and since my comments were not favorable to th...


    Jun 2, 2016

    I was called on 20 May and informed that someone had been able to "con" a USAA CSR into writing a cashier's check on one of my acc...

    CelesteUSAA's avatar
    ErnieM, please see my response here. 
    ErnieM's avatar
    Ditto. Sixty plus years in my family. Now I am going through my accounts and assessing vulnerability. I only have one b...


    Jul 11, 2016

    Just got an email from USAA about mortgage being sold to Nationstar. The email stated I'd receive the same service that USAA provi...

    GusUSAA's avatar
    condryr35, Thank you for posting in the Community. Your comments will be shared with a representative who will reach ou...
    condryr35's avatar
    Gus, "Nationstar will be providing subservicing of your mortgage loan on behalf of USAA. This will include the processi...

    Please support Microsoft Wallet tap to pay.

    Jun 22, 2016

    Microsoft now has a tap to pay app my USAA credit card does not work. Please support this.

    Eblondie's avatar
    Please do! This would be such a nice feature.
    CynthiaUSAA's avatar
    Pallentx, Thank you for your feedback regarding Microsoft Wallet. We continue to share your feedback and comments with ...
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