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  • The USAA Military Affairs and London Teams Say Thank You to AWAG Volunteers

    Each year the Americans Working Around the Globe (AWAG) Leadership and Training Seminar brings together volunteers, organizational leaders, military spouses and active duty personnel from throughout Europe to share ideas, train and network.

  • Show Your Support This Memorial Day by Dedicating a Poppy

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.

  • Financial Readiness is Critical to Mission Readiness

    Financial woes can critically impact your mission readiness. To further complicate financial readiness plans, our military lifestyle includes frequent relocations and deployments. But our way of life doesn’t have to hinder our ability to manage family finances successfully. Whether you prefer a classroom setting, an online experience, a multimedia approach or an individual consultation in person or by phone, a wide variety of resources are available to help put you on the path to financial freedom.

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    Featured

    Show Your Support This Memorial Day by Dedicating a Poppy

    May 24, 2017

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.

    Featured

    Is a Yard Sale Worth the Hassle?

    May 19, 2017

    Before packing up those boxes and marking them for sale, consider these three things.

    Featured

    USAA Announces Support of STEM-related Programs & Financi...

    May 18, 2017

    USAA hopes to fill the STEM gap for educators & students with STEMvest.

    Featured

    Summer is Coming and I Really Want to Buy a (Fill in the ...

    May 16, 2017

    When the weather begins to warm up, our minds turn to the idea of a new boat, jet ski, and other ideas of summer fun. Make sure that you have a strong financial plan for your summer fun items.

    Featured

    Military Spouse Bloggers Share Their #MilSpouseLove Shout...

    May 12, 2017

    Military Spouses show some #MilSpouseLove by sharing some of their stories of friendship and appreciation.

    Featured

    Happy Military Spouse Appreciation Day [Video]

    May 12, 2017

    On May 12, we express our gratitude for the strength and sacrifice of military spouses who have made a selfless commitment to their family and country. Watch Lucy Barrera's story of strength behind the service. #MilSpouseLove

    Featured

    Spread Some #MilSpouseLove

    May 8, 2017

    Military Spouse Appreciation Day is May 12th, and what better way to celebrate than spreading some #MilSpouseLove!? As I reflect o...

    Angela Caban's avatar
    Angela Caban
    I simply can not "military life" it without my biggest supporter, my military sister, Bianca. She is there for all the ...

    Featured

    Webcast on Buying a Home: Get the Latest on the Process

    May 8, 2017

    Happening on May 11th. Sign up, watch and ask questions in our final webcast - Buying a Home.

    Featured

    6 Skills You Might Have Mastered by Being a Military Spou...

    May 8, 2017

    There are many reasons I love being a military spouse (number one being married to my husband), but what I also appreciate are the opportunities it gives us to be experts in areas we never dreamed of! Here are six skills you might also have on your military spouse resume:

    Featured

    May the 4th Be With You: Keeping Your Home a FORCE to be ...

    May 4, 2017

    What better way to celebrate your love for your favorite galaxy far, far away than making sure your Millennium Falcon-I mean- home, is ready to lead the Resistance this spring? These Star Wars© quotes will help get you motivated to perform the necessary upkeep and may inspire your inner nerd to do something different to commemorate May 4th.

    Military Millennials: Home Much Home Can I Afford?

    May 24, 2017

    Owning a home is a rewarding but intimidating experience. I asked JJ Montanaro, a CERTIFIED FINANCIAL PLANNER™ with USAA, to help answer some important questions to help you decide if you can afford a home.

    Bad move USAA

    May 24, 2017

    For 25 years I have been a proud USAA member. Tonight that ended. Your decision to no longer support Sean Hannity is deeply disapp...

    Hannity

    May 24, 2017

    I found out that USAA pulled its advertisements from Fox's Hannity show do to the liberal left pressure. I would point out tht by ...

    I'm truly worried.

    May 24, 2017

    So since the 22nd of this month there has been a $5000 transfer from a Wells Fargo account to my account but it has put me in the ...

    What Moms Really Want on Mother’s Day

    May 10, 2017

    Think of it as a “mommy refresher”, by spending the day just the way you wish to. There should be no guilt; you won’t get the worst mom of the year award, promise.

    Sean Hannity

    May 24, 2017

    I have been with USAA a long time and I can not believe USAA has caved in to the left... I will be looking for a new insurance com...

    OHW3HT's avatar
    OHW3HT
    Been a member/ customer for 30 years and Dang proud the decision was made not to support the particular Faux programmin...
    Bigmaninva's avatar
    Bigmaninva
    The campaign to end USAA advertising on Hanity is an obvious fascist move by leftists funded by the likes of George Sor...

    Sean Hannity

    May 24, 2017

    As a veteran, I am very concerned about USAA association with Sean Hannity. He does not represent the values that I served in the ...

    RedPilled's avatar
    RedPilled
    This stance is going to cost you more members than you think. Your customers stand for freedom of speech and justice, b...
    lolwat's avatar
    lolwat
    Freedom of speech doesn't represent what you served for? Investigative reporting doesn't represent you? You either didn...

    Avis rent-a-car

    May 24, 2017

    Just a little FYI, recently had a bad expierence with Avis going thru USAA, was midled by the avis customer rep when I landed in S...

    USAA Social Service's avatar
    USAA Social Service
    jimmycr, USAA strives to provide the best service and products to our members and hearing your experience with Avis is ...

    10 Thoughtful Ways to Thank a Military Spouse #MilSpouseL...

    May 5, 2017

    Military Spouse Appreciation Day is a perfect opportunity to show your #MilSpouseLove – Check out these 10 Ways to say Thank You. #MilSpouseLove

    How to Move Out Fast

    May 24, 2017

    You got a new job. You broke up with your partner. Or, you’re dead broke and you’re forced to downsize. Whatever the circumstances...

    Briana Hartzell USAA's avatar
    Briana Hartzell USAA
    Hi courtknee, Thanks for taking the time to share your moving tips! We always appreciate members sharing their moving b...

    Stop advertising on Sean Hannity

    May 24, 2017

    Found out today that USAA is advertising on Sean Hannity this is not OK. I was going to transfer all my banking to USAA but now th...

    USAA Social Service's avatar
    USAA Social Service
    Thanks for sharing your concern. Advertising on opinion shows is not in accordance with our policy and we’ve since corr...

    Refinance Nightmare

    May 24, 2017

    I have used USAA for multiple services for most of my adult life. I thought adding my mortgage to the list to keep it all in one p...

    TTM07's avatar
    TTM07
    I have found that Navy Federal Credit Union has THE BEST mortgage and refinance offers. You should check them out. I do...
    USAA Social Service's avatar
    USAA Social Service
    COAZ, I regret to hear of your experience while attempting to refinance your mortgage loan. Our goal is to make your mo...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    DCGooz, thanks for posting on our Member Community site. Your concerns are important to us and I'm engaging my colleagu...
    DCGooz's avatar
    DCGooz
    To file a complaint about a bank with the US Department of the Treasury - this is the full url:https://www.helpwithmyba...

    Why the Deposit Hold all of the sudden?

    Apr 20, 2017

    Howdy. I am a long term customer of USAA Bank and Insurance Services. Unfortunately, that is about to change. USUALLY, when I depo...

    USAA Social Service's avatar
    USAA Social Service
    Glad things were set right. Thanks for the feedback, as it will help us improve future service. - Jason
    ChrisJohnston's avatar
    ChrisJohnston
    USAA has finally done right by my family. They had someone contact us, explain the situation and took our feedback. I o...

    Mint.com Connectivity Failure

    Mar 1, 2017

    The most recent posts I can find concerning Mint.com connectivity issues are dated Fall of 2014. Has anyone resolved the issue or ...

    USAA Social Service's avatar
    USAA Social Service
    MINT USER 1 - We're glad to hear it worked! We appreciate you sharing your experience with us. Thank you for your membe...
    MINT USER 1's avatar
    MINT USER 1
    Switched my logon method to cybercode text, and it worked the very next time!!! Thank you.

    AUTO CLAIM / TOTAL LOSS VALUE INSULT

    Feb 26, 2017

    I have been a USAA member for over 40 years and I feel like I have lost a near and dear friend - USAA. My car has been designated ...

    alybrad's avatar
    alybrad
    Thank you, I'm feeling like no one is really listening to what I'm saying, so it would be nice to talk to someone who a...
    USAA Social Service's avatar
    USAA Social Service
    alybrad, I apologize for the inconvenience and frustration you are experiencing with your total loss claim. I definitel...

    Disabilty check over $10,000

    Apr 2, 2017

    How do yall think or is okay to send a check in the mail? How do you have the audacity to sit here and tell is with a straight fac...

    USAA Social Service's avatar
    USAA Social Service
    Blockhead22, we work hard to make online banking easy for all of our members. Deposit limitations and holds are in plac...
    Blockhead22's avatar
    Blockhead22
    Man this is some BS! I am doing the same thing. It sucks because they COULD increase your amount. I read on another thr...

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    NON-STOP PROBLEMS BY USAA

    Mar 11, 2017

    Do not attempt to use USAA bank if you are stationed overseas. Customer serive is terrible! The security unit shuts down your acco...

    Titothedog's avatar
    Titothedog
    Thanks for the website
    Titothedog's avatar
    Titothedog
    Seriously looking at my options to CLOSE USAA the first chance I get stateside....13 years of loyal sercive down the dr...

    USAA executives careless about members complaints

    Mar 3, 2017

    Hi my name is Peter G*****. Had a bad experience with customer service the customer service managers are useless because they just...

    Litigation processor's avatar
    Litigation processor
    Wow! After speaking directly with the CEO's office, TWICE, I'm now 100% positive that I'm going to need to file a compl...
    USAA Social Service's avatar
    USAA Social Service
    Hello Nightwing414, I understand that you wish to order an ATM/debit card for your husband. Please note that in order f...

    Roadside assistance

    Mar 20, 2017

    I used roadside assistance for the first time this morning, and I was very disappointed with the service. All other services with ...

    afvn's avatar
    afvn
    Thank you for this information I was considering transfering from AARP Road Side Assistance to USAA but that is not goi...
    USAA Social Service's avatar
    USAA Social Service
    KAS1121, Thank you for providing us feedback, and this is definitely not the level of service we want to hear about in ...

    Customer Service

    Mar 29, 2017

    I have been a USAA member for over 40 years. Once upon a time we used to be able to call in, have the call answered by a live pers...

    USAA Social Service's avatar
    USAA Social Service
    balchz06, First and foremost, thank you for your 30 year membership. We certainly don't want to lose your membership. I...
    balchz06's avatar
    balchz06
    I'm finding out that same thing here lately. I've been a member for 30 years and my parents for over 50 years. My dad p...
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