Carousel Start
  • A Day Rain Couldn’t Spoil

    The Heroes at Home a Financial Education Event with Ellie Kay recently visited Goodfellow AFB.

  • 6 Helpful Military Kid Books

    In honor of Month of the Military Child, here are six military kid books that have been helpful to me and my children throughout our military walk.

  • USAA Core Advice Principle: Have a Will and Other Legal Documents

    Whether you're facing a loss or getting your affairs in order, here are a few ideas to help you chart the road ahead.

  • Carousel End

    Featured

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    mnark's avatar
    mnark
    TX_CAV: Credit card terms of service: 4. Changes to Agreement. We may change this Agreement at any time, whether by add...
    Pesimist's avatar
    Pesimist
    Fullbird - You are an example of a member that should be banned.

    Featured

    Tell us about your checking account experiences!

    Sep 29, 2015

    Finding dependable banking is critical to managing your money. We are interested to hear about your past experiences with checking...

    TX_Cav's avatar
    TX_Cav
    Long MemberThanks for your honest post. Like many of us members, I think you are discovering what kind of agency USAA *...
    A former Soldier's avatar
    A former Soldier
    My experience with USAA has been absolutely great. I have no worries when it comes to the security of my funds in my ac...

    What Business Would You Launch?

    Apr 14, 2016

    If you could wave a magic wand what type of business would you launch and why?

    Posting Pictures

    May 1, 2016

    I can't seem to post the pictures as required by the USAA Car sale site. Pictures of car are below the maximum size but I receive ...

    AliciaF1's avatar
    AliciaF1
    Once you choose your desired options/layout, they always say your exact vehicle that you built may not be available. I ...

    What Next??

    May 1, 2016

    I am very confused with what to do with my savings account....I have recently met my goal of saving for 6 months expenses, and my ...

    batman23's avatar
    batman23
    Since the funds need to be available to cover expenses or emergencies the typical advice would be to leave this in a sa...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    Get Ready to Save During Spring Cleaning

    Apr 6, 2016

    Spring cleaning is a great way to both declutter and save. Spring cleaning is a great time to take stock of what you have, what you need, and what you do not need anymore. Check out these six simple and immediate steps to have an effective and productive spring cleaning.

    track money

    May 1, 2016

    Please add additional abilities to offer reprots to show 12 month history based on catergories - month to month based on catergori...

    Who can see an account

    May 1, 2016

    My current husband told me he wanted a divorce. He is in another state due to work & come to find out his girlfriend works for USA...

    Cruise & Travel

    May 1, 2016

    I bought into an explore package however got pregnant the next month. I called and cancelled the package the month after I signed ...

    Dresius's avatar
    Dresius
    Have you tried disputing it on the credit card?

    5 Ways to Check On and Off Base Prices for Grocery Items

    Mar 25, 2016

    The best way to establish where the best grocery store prices are is to create a plan to discover the best prices and then follow that plan.

    How do I report a bogus Facebook person saying the repres...

    May 1, 2016

    Noesis Jones on face book says they represent usaa and is posting all kinds of bogus looking stuff saying she represents usaa on m...

    Arbtrb's avatar
    Arbtrb
    Nyesha Jones. Auto correct messed up the name

    My Budget

    May 1, 2016

    How do I completely cancel/delete/remove/get rid of/block/stop the USAA "my budget" tool? I really wish that I never started using...

    I hate being lied to

    May 1, 2016

    After having my auto insurance with USAA for 40 years and my home owners insurance for 24 years I decided to switch my banking ove...

    USAA prices

    May 1, 2016

    I am dissapointed with USAA reporting that they have 7 BILLLION more dollars in the bank since 5 years ago, but I have to cover 2%...

    thomasrd's avatar
    thomasrd
    I'm not happy either. My premium went up, inflation & rebuild costs. Taxes also both increased my payment almost $100. ...

    Re: Mastercard to Visa

    Mar 2, 2016

    Why didn't they let us know months ago and ask us when it would be convenient to change cards? I'm on a multi-month world trip and...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    rpark, Thank you for your feedback and I will be passing this along to our bank team for review.
    FullBird's avatar
    FullBird
    You are going to have live with it. The 100,000+ military members service overseas are happy to no longer have to pay f...

    Are Direct Deposits Delayed Today?

    Mar 24, 2016

    Usually get direct deposit on Thursday, it is not there yet. Did some searching and this seems common even though it's never happe...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Tcomp, Thank you for reaching out here in Community. Has your direct deposit hit your account? If not, please let us kn...
    SoAware's avatar
    SoAware
    Since becoming an USAA member I've always revived my direct deposit a day early ( Thursday mornings between 6 & 645) bu...

    Samsung Pay 2016!!!!

    Mar 13, 2016

    USAA its 2016, Where is the SAMSUNG PAY Partnership? As a loyal customer, I feel like this collaboration would be beneficial for b...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Chuck7878, At this time, USAA currently offers the ability to add your MasterCard, Visa, and American Express Credit Ca...
    Chuck7878's avatar
    Chuck7878
    When will USAA support Samsung pay and Android pay

    Transfer funds

    Mar 7, 2016

    I keep getting an error code when I need to transfer funds.

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    UPDATE: Some members were unable to transfer funds and make payments to their USAA credit card due to a planned mainten...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you all for reaching out in Community. Some members are unable to transfer funds and make payments to their USAA ...

    Direct Deposit delay

    Mar 23, 2016

    Every other Wednesday I get a direct deposit from my job at 6AM. Today it did not go through. I called USAA Customer Service 5 tim...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Srenty, Have you received your deposit? Please let me know and I would be happy to assist. Thank you.
    Serenty's avatar
    Serenty
    BrianaHartzellUSAA,My paycheck should have been in my account earily this morning. My employer said it went through on ...

    Debit Card compromised and USAA profile hacked

    Mar 27, 2016

    My debit card was recently compromised. I found this out the following morning when I got up. After speaking with the fraud dept a...

    TiredRetired's avatar
    TiredRetired
    I just posted a frustrated rant on a separate thread (Why can't USAA Secure our Accounts) because, for the second time ...
    CynthiaUSAA's avatar
    CynthiaUSAA
    tglynnus, Thank you for posting in Community. I realize the importance of this situation and regret you are going throu...

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    mnark's avatar
    mnark
    TX_CAV: Credit card terms of service: 4. Changes to Agreement. We may change this Agreement at any time, whether by add...
    Pesimist's avatar
    Pesimist
    Fullbird - You are an example of a member that should be banned.

    Beware of USAA Insurance

    Feb 14, 2016

    Just wanted to inform people of my situation before considering USAA insurance. We have a 2016 Avalon in which my wife was driving...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear DC_alison, We have not removed your other comments. You can find your other two posts here: https://communities.us...
    DC_alison's avatar
    DC_alison
    They also keep deleting my posts, which basically just say I think the company is defrauding military families. We shou...

    Credit card

    Feb 29, 2016

    I'm not sure if anyone can help me.. Me and my wife are trying to buy a new home, and I'm looking at my credit, and all is well ex...

    FullBird's avatar
    FullBird
    @ Lindsey: I'm glad this worked out for you. I think the issue is that you lucked out and didn't get the sharpest CSR w...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Speclindsey, We are so glad to hear you got the assistance you needed and were happy with the ...

    Beyond frustrated with USAA's lack of compassion

    Apr 19, 2016

    We were in a couple of hail storms in TX and we just cannot believe how we are being treated by USAA. I have never experienced thi...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    HazeGray44, USAA strives to provide best in class service and products to its members. At times despite our best effort...
    HazeGray44's avatar
    HazeGray44
    USSA, Extremely bad coverage and inadquate service!! First claim with USAA, a windshield, and I get the round around on...
    Close Pop-up