Communities on usaa.com are changing
Starting March 6, 2014, all the content you have enjoyed in the Military Spouse and Military Veterans communities will be combined into one place: the USAA Member Community. Why the change? To give you easier access to topics you care about and to interactions with other members like you.
Starting the Tradition
My family has always been a military family. My grandfathers on both sides served during WWII. My grandfather retired in the sixties from Active Duty, while my other grandfather did his time during the war and got out once his enl...
wow, just wow!!
i have had the same bank for 15 years, and am a new USAA member, the service i get from USAA trumps my old bank hands down!! i just moved my auto insurance policy because USAA cut my bill in half, and i had had the same policy for...
20 years ago, membership was not a curse, it was a pleasu...
Even five years ago, doing business with USAA was still a pleasure. I have time to post this because I have been waiting four hour...
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scoring model for mortgage
Hi, we are finally ready to buy our first home but have some worries. I used USAA's mortgage calculator and it showed with our deb...
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usaa app
I an starting to have concerns with it. I could not print my insurance cards or pull them up and the email function after transfer...
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Costs for TV Ads
What is the ROI for TV advertising, whether it is the nightly daily ABC, CBS, or NBC news (an expensive block of ad time); or, the...
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Awful roadside assistance w new company
Completely awful service from the new third party roadside assistance service. 1.5 hours in and I get an hour service eta, when th...
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Expiring Debit Card
My debit card will expire at the end of the month. I need a new debit card before then. I've set auto pay for several services usi...
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Bad Customer Service -- what has happened to this once gr...
My wife and I have been loyal customers for almost 20 years and regularly recommend family/friends moving to USAA. We used to easily get a hold of knowledgeable and helpful representatives. I don't know what has happened over the last 6+ months but that is no longer the case. I see nothing that makes USAA stand out at this point and while I'm not ready to leave this company I am starting to wonder why I stay. Is this just us or have others had the same experience?kevin p.s. I would have sent a note to the CEO but can't seem to find his email address. If someone has it pls send it along so we can hopefully return to the great customer service this company was built on. thanks
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Transferring Money from different USAA accounts
Hello,My brother and I have separate USAA accounts. Is there an easy way to transfer funds to and from each other?Thanks
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Suggestion
There needs to be an "Update outside accounts" button/option for the mobile app. Some of my accounts haven't updated in 2 or 3 day...
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suggestion box
I've looked for a "suggestion box" on USAA without avail. How can we make a suggestion. I recently posted a suggestion on this for...
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