The improvement to the checking snd accounts web page is an unmitigated disaster. Too many pages, have to switch back and forth to track checking transactions. Did anyone ask members what they liked or just make a change for the sake of change. Once again usaa has let me down. After 45 years I’m starting to really wonder who’s the client and who’s the vendor
@MichaelE_s Story, we are truly grateful for your 45 years of membership and I'm sorry to hear of the disappointment the changes to the webpages have caused you. Your feedback is valuable to USAA to better understand how we can continue to improve our members' experience. I will ensure your feedback is shared with the appropriate department for further review. - Robyn
