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krusen - Thank you for following up. Please let us know if you need any additional assistance. - Jason
Well, happened AGAIN! Two more unauthorized, fraudulent withdrawals of $$ using bogus electronic checks. People advised me to change banks. But, due to a number of issues and changing/updating all security info, I felt safe. Obviously, a bad decision.
Time to find a different bank. I got out of USAA and I don't have these problems anymore.
HI @krusen. We will escalate your concerns to be reviewed by the correct area. Thank you for posting the update on what has transpired.
This situation is a completely horrifying and requires immediate action by USAA to fix. repair and update all "members". Please help this customer and advise all customers of completed actions and actions needed by "members" to insure account safety. We await USAA action !
USAA what is the status of this security issue? Help this customer and advise every customer of completed action. This is unacceptable-----on the part of USAA !
I understand the seriousness of the situation. I have located your information and will engage a specialist to review the details. Thank you for speaking up today. - Jason
USAA--TY for helping this customer. We could all feel the pain in this matter.