Community Conversations

I am beyond unhappy with Francisco, the Adjuster assigned to my case. Anytime I ask for something to be done or any type of follow-up he tells me that he doesn't do this, and he doesn't do that and that I need to call people. This is my first time in an accident, and I pay USAA all this money every ...
Several weeks ago I noticed the Communities link was absent from my opening page. I wondered if this was specific to me, but was eventually able to navigate to USAA Communities and noticed a member made a posting of this issue. Soon thereafter, I sent an inquiry to the wayne@usaa.com e-mail address,...
Thank You USAA, I've been a member for more that 40 years and years ago, I was able to get a car of my dreams through USAA's Car Buying Service. The price was so low that a year later, I refinanced my car and still had enough equity to get cashback with the loan. Fast-forward, I had an accident and ...
I found a work around to USAA Communities portal. Just wondering if anyone else has. Yesterday I received a call from the "CEO's office" telling me that the "Trusted Contact Authorization Form" was obsolete and a relic of the days when USAA had brokerage services. It is interesting that they continu...
The filters on this forum wont let me post the whole URL; stating "removed sensitive data" USAA is blocking any negative info about itself. How corrupt they are ! USAA Federal Savings Bank rated D+ https://weissratings.com Bank # Three Two One Eight Eight
Looks like we are getting too close to the truth about USAA. The "Community" button on the home page has been removed. Another effort from leadership to keep us in the dark about the quality of the assets that support our investments, insurance and bank accounts entrusted to USAA. Honesty, transpare...
I have my checking account at USAA FSB and so does my father. He is getting up in years and increasingly I help him navigate financial matters. He asked is it possible add me as a joint account holder to his USAA FSB Checking account? Is it? And if so, request some forms or something? Likewise is th...
I have my iPhone plugged into my car with the lightning connector and stored in the armrest. That said, when a call comes in I’m being charged for a hand held call. That’s not right!
Hi all, I've recently moved to New Zealand and all my income is here, I dont have a US bank account with money in it. The USAA credit card bill payment is asking for a routing and account number...which we don't have here, the banks are setup differently. Do I really need to transfer my NZ money to ...