Community Conversations

It was terribly disappointing to learn that USAA was a maximum donor to the upcoming Trump reelection. I have been a long time member of USAA. I thought your values were higher. Stand up for what's RIGHT rather than pander to political favor from an embarrassingly childish, hate spewing fool.
* I have an open autoclaim that multiple times now I was promised a follow up on, and have never received it. This is for multiple issues, including regularly downgrading our policy and closing an incident (read - serious stuff to somehow skip a follow-up). * I now have a credit card payment that fo...
Use this program at your own risk. This program is not managed by USAA and the "USAA Certified Dealer" means nothing; this is a program that dealers pay to get your visit. My daughter was overcharged $1000 by a USAA dealer and a second USAA Dealer took them more than 2 weeks to pay off my wife's Tra...
I'm having a home built with contruction to begin later this month. I've been considering USAA for my home insurance since I have auto insurance but with the number of negative comments about increasing rates and overall customer satifaction with USAA I'm not so sure. Fortunately, I haven't had to f...
I desperately need to find a health and fitness program. Silver Sneakers is the ideal solution, but membership in that program is only available through participating insurance companies, and USAA Insurance Company mistakenly does not participate in that program. They should participate, even if it ...
My home mortgage information missing for months. when I log in to usaa.com I have ALL of the accounts in my USAA account shown except my home mortgage.
I would like to give a big shout out to the CARSTAR in Cary North Carolina. I had some difficulty replacing a part on my Highlander and was directed there by my daughter as well as USAa. They were able to replace the part, I already had it, and about three minutes and did not charge me. What a pleas...
Where do we find the concert code for USAA members?
When is the earliest I can apply for a home equity loan to remodel a new home purchase? I am currently shopping, and I intend to put 20% down on a new home. I would like to use a home equity loan - against the new home purchase and downpayment - to immediately make home improvements. When is the ear...
USSA contacted me yesterday about a $99.25 fraud dispute charge that USAA was considering charging back to my account. That was a fraudulent charge. It was not authorized. USAA better not charge that back to my account. I contacted the fraudulent company and and I was assured the account was closed....