Community Conversations

Why has USAA dropped monitoring some accounts, eg, Chase bank
Just got my home owners policy renewal--it went up $1770 this year. Now it is over $5000--time to start shopping and see what the market looks like. No notification or explanation from USAA. I called and was told the increase was due to replacement costs and a statewide increase. Nothing has change ...
Does USAA keep chat transcripts? If so, does anyone know where I can find them?
I am not happy Beothuk USAA. I lam seriously considering dropping all accounts and going elsewhere for insurance, mortgage and IRA Annuity this year!Captain Ernest D. Stewart,Jr.Cordova, TN [removed sensitive data]
I was surprised and disappointed today to learn that USAA will now function only with money management software giant, Quicken. I found this out the hard way when my banking data failed to upload one day. I never saw this coming. Quicken is a notoriously bad program for Mac platforms, which is why m...
I have a both my primary Mortgage, originated in 2002, with a refinance in 2013, as well as a 10 year old Home Equity Loan, with USAA Bank. I have not been happy—AT ALL—with USAA’s decision several years ago, to contract-out the “servicing” on the loan to “NationStar”, a subsidiary of “Mr. Cooper”. ...
Throw back"Late 20182019202020212022 USAA cited a release date for the Secured Credit Card for July, 2021 and it appears that this has not come to fruition. What is the problem? what is the hold up? Why lie? Also new U.I and new other stuff for the App was supposed to LAUNCH YEARS AGO? What's the ex...
What is going on with the dashboard. All my non-USAA accounts now say "This account can no longer be accessed by USAA. You can go to your Account Summary to remove this account or keep it for reference.". Can't find any information about what is happening.
At some financial institutions if say 2 family members have accounts - they allow you to give read access or even access with transaction authorization permissions. These institutions require either an online form with digital signature or at worst a printed form with wet signature be submitted. The...
Hey guys, Does anyone else notice the absolutely awful user interface on browser? It looks like they saved all changes from mobile onto the browser version. I can't remove or hide some "mandatory" sections like 'Retirement & Investing' or 'Advice & Services.' This is a terrible "upgrade" in terms of...