Community Conversations

Hello everyone im new here and i was wondering is there anyone willing to help me join usaa using family or friend.
I called USAA today, in an attempt to add policies on a golf car and watercraft. Instead of helping me with my need, I found myself answering questions about other policies. When I call you, please help me with my request. If you need information from me, please send me an email or snail mail. Ambus...
Why can't I get 2FA set up on customer support calls like I had before USAA threw a 1st person fraud alert on my account. (That was a month from **reserved word** h e l l ** as my family couldn't use any of our accounts and "the fraud department" wouldn't tell me why. The alert was caused by your in...
This month I did not receive the paper statement for my checking account, like I have received since the inception of my account. Of course, I can get an electronic copy of the statement online. But that's not the point. After much reseach in the customer service portal I find that my profile has be...
Hello All, I am trying to purchase tickets for a concert, through Live Nation. It says there is a "USAA Members and Friends Offer" to unlock either a different pricing or different tickets. Does anyone have any idea of what the keyword/password is? I called USAA, who unfortunately, could not find an...
Dear USAA, How do I petition to have a USAA Bank-owned ATM installed on Nellis AFB, Nevada? The closet Bank-owned ATM is located in San Diego, CA. People still carry cash and would (possibly) like the ability to deposit cash directly into their account. Also, having a Bank-owned ATM on base would el...
Does anyone know of any programs for free phones or ipads for veterans to stay connected
I am self employed and have been stuck with the worst health insurance situation in Georgia. Will USAA ever offer health insurance plans to its members? You insure everything else we own, why not ME?
I started a bank account not to long ago and wanted to how long is the wait on getting the information for it
After nearly 13 years with USAA I’m leaving. I Should have went with a credit union a long time ago. I’m taking my checking, car insurance, and home owners insurance to another place. 2 weeks ago your poor service skills left me unnecessarily stranded for hours because you misinterpreted what my car...