Community Conversations

Sure glad USAA has taken interest in spending our money on social issues....how about including: freezing starving puppies;old starving jewish woman;ads for pro abortion or maybe better anti-abortion ads to keep from killing potential future black persons;proper treatment of single sex-sexuals, tran...
Customers for almost 30 years. Excellend credit rating. We were trying to buy a truck and the bank the dealership recommended got everything done and we drove the truck off the lot in 6 hours. USAA couldn't get it done in 4 days. We sent required documentation for dealer funding no less than 5 times...
I was asked by a USAA representative to share some details on my dissatisfaction of USAA's changes to their online and app banking. Well, they asked for it... From their announcement online and my comments in RED: Scheduled Transactions: Scheduled transactions will now appear in their own section, s...
I've been an extremely loyal member for over 50 years and a number of times I've checked with other insurance companies to compare rates. I was always told "thanks but we can't compete with USAA". When USAA expanded membership eligibility I told everyone I knew to jump on USAA. In every single case,...
At the beginning of May, I secheduled a $422 paymnet on my USAA VISA. It paid on 6 May, and AGAIN on 7 May. Called Card Services today (5/8); was told that because I paid my bill from an external bank, USAA policy is that it must wait 10 days before they can fix it.No good reason, just that 10 days ...
Leave it to the web designer minions to completely screw up a working and stable mobile App. I’ve been a member for 39 years and I’m now concerned if I’ll stay with USAA after their disappointing and disastrous redesign of their app and website. They expect you to think it’s “better” and more “effic...
I logged in this monring and went into my checking to notice the banner stating the upcoming changes that would "improve" the transactions page - along with other imrpvoes to budgeting tools and other things. Hey, maybe those things will actually function after the upcoming change? One thing that re...
We have been trying to buy a truck for two days. The dealership has sent the funding request no less than 4 times and it still has not been received. Admittedly, the first two times the member number was not included on the subject line, because we were not told it needed to be. It took multiple att...
I have been trying to connect USAA to the new Gpay using Plaid and it fails every time.
As I make this post I am a day away from the 10 week mark of getting in my first ever accident in almost 16 years of driving. It was a small fender bender that should have been a quick and easy fix without any trouble, but boy was I wrong about that. My first mistake was thinking usaa was a reliable...