Community Conversations

Since USAA transferred Credit Monitoring to Experian we have been recieving almost daily solicitations for new credit cards. I remember the days when you would leave the base and every other shop was a pawn broker, payday loan office or used car dealer. I trusted USAA to deal with companies that wil...
Passing the buck to Nationstar in an attempt to make them look like the bad guys is terrible and USAA should be ashamed. Offer the same relief that all major banks are offering, a 3 month deferment which is added to the end of the loan. People who can't make the next 3 months payments aren't going t...
USAA customer security SUCKS. They decline charges under for pure harrassment, just because they can. If the past few days I tried to use my credit card for: GoDaddy.com (website for private business) for 155.76...DECLINEDGroupon.com (purchase gifts) for 32.00.....DECLINEDExtraspacestorage.com(my st...
I've been a USAA member for nearly 50 years. It seems to be a waste of time to use the "Reach out to Wayne" link appearing in recent communications from USAA CEO, Wayne Peackock. Not only did I not get a response, but I didn't even get an automated "copy" or "roger that" acknowledgment that the mess...
Is USAA helping members with the PPP , through SBA? If so, i'd like to apply
I need to know what products USAA has available for those who wants to put his money to grow.!
Just curious if anybody knows who abandoned the helm and left Seaman Schmuckatelli in charge? First hit was this past summer when investment accounts were transferred to a third party with no notice to members or even the folks who answer the phones at USAA. Unbeliveable, really. So I moved all my i...
I applied for a credit card with USAA and was denied. The reasons given, and parameters used, need to reviewed.My credit score is from high 700 to mid 800. There is NO record of a late payment of any kind. I FULLY pay all revolving credit cards monthly. There is not one blemish on my credit history....
I have been with USAA for over 35 years, since they were a company that only admitted commissioned officers! They were a responsive company then that was easy to contact. Today they are a large company that has lost the ideals that made the company great. They spend an astronomical amount of money o...
Hi, My wife lost her job due to layoffs related to the Coronavirus. I see a number of other financial institutions offer some type of abatements or deferrments for mortgages and other secured loans. USAA has been oddly silent about it. The only COVID response I could find related to mortgages, was t...