Community Conversations

Why do I continue to get emails from Mr. Parker with Jeremiah McKinney, Sr s name in the body next to mine and is my name appearing in another members emails ? Unable to get answers form social media (twitter) or direct email to Mr. Parker's office.
What's the deal with the dividen checks stopping? Is USAA in trouble? It seems like new customers get them and the loyal customers don't.
I was wondering if USAA had the ability to product change credit cards?? Thanks
Anyone have any luck contacting the agents working in the credit card dispute department. I am very disappointed with the customer service I have received when filing a credit card dispute under Dispute ID#[removed sensitive data]. I have spokenw ith customer service on four different occasions and ...
Along with the other 12.8 million members, I just received a first class letter from our CEO Stuart Parker. That letter contains nothing of substance. For the life of me, I cannot imagine why the CEO would send a first class letter to the members if there was nothing to reveal beyond the notice that...
I am disappointed and disgusted with USAA’s lack of concern for their members and for their customer service – actually complete lack of it. After many years with them, I am leaving and will tell everyone I know to seek insurance elsewhere. I actually work in insurance claims as a manager and have f...
USSA is by far the worst company in the history of insurance if you want a company that is looking for your best interest, making vast attempts to protect you, and won't bury you in lies then look outside of USAA.....plain and simple, they SUCK!!!
I am paying to a mutual fund investment. It has been almost a year and it has been losing money since the initial investment of $3,000.What should I do?
all USAA members beware of credit transfers to USAA under any special promotion. We did the balance transfer in Sept 2018 under the premise that it would be interest free for 18 months. so we paid off one of our work trucks for apprx $18,000 on the transfer. we were paying 8% and thought the zero in...
How can you repair your credit when no one will give you credit, nor even ask you how your credit got bad to start with...