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USAA Bank had the highest score among customers and ranked second for excellent overall reputation. Members scored USAA for its products and services, innovation and leadership.

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If a funding agreement is not reached, USAA will make a no-interest payroll advance loan available to military members and offer other solutions.

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Chad Borton will join USAA on May 15 as our new bank president. He will report to USAA EVP and Chief Operating Officer, Carl Liebert, and will be a member of USAA’s executive council.

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Recognized for app accessibility, functionality and for providing comprehensive alerts, USAA wins the award for the fourth time.

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