06-24-2014 09:32 AM
Collaboration amongst USAA’s IT and Business community takes multiple forms, via desk and Web teleconferencing and use of moveable robots, enabling onsite and remote workers to fully engage in meetings and design sessions.
For the second consecutive year Computerworld® magazine ranked USAA No. 2 as the best place to work in information technology among large organizations. This is the 15th time USAA made the list, which first published in 1994.
“In IT, it’s really fun to talk about great new technologies and the latest innovations, but what really matters is the people,” USAA’s Chief Information Officer Greg Schwartz says. “Our IT leadership tries to focus on the people part of the equation – our employees. They, in turn, give their dedication and energy to make us successful at USAA and in IT."
The ranking is based partially on information provided by USAA as well as a survey of USAA’s 2,600 IT employees.
“We fill out a form and go to great lengths to explain why we should be considered for a list like this,” Schwartz says. “But more than half of our high score comes from our employee responses to the anonymous survey they are sent. USAA isn’t a great place to work because we say it is. Our employees say they love working here. It’s what they say that makes the difference.”
USAA cracked the top 10 in 2009 finishing 9th. It made the top spot on the list from 2010 through 2012 before settling into the second spot over the last two years.
“What separates the good organizations from the great ones is the workforce,” Schwartz says. “When you give people a noble mission and give them interesting work to do, good things happen. We always strive to be better and we strive to give our people a voice in all that we do.”
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