05-23-2014 05:37 PM
If you see these types of posts in social media platforms, please help us protect the organization from fraud by reporting them on the platform:
Is someone approaching you through Facebook or Twitter, offering a “legitimate” way to make $5,000, $10,000 or more in exchange for personal information, such as your debit card number and PIN, and a few hundred dollars? Don’t fall for it. It’s fraud.
Card cracking, also known as card popping, is a variation of the old fake-check fraud. But in this new version, individuals and gangs use social media platforms like Facebook, Twitter and Instagram® to solicit USAA members’ participation, then use mobile banking applications to commit fraud.
Below are actual examples of messages used to attract USAA members to their scams.
Beware: It’s fraud
Besides losing money and risking identity theft, if you willingly participate in card cracking, you may face criminal charges. Regardless of who deposits a bad check, the account holder is ultimately responsible for any money withdrawn.
USAA Bank will never ask for any personal or account information, including debit card numbers or PINs, in any social media platform. If you are suspicious about any social media post claiming to be from USAA Bank, please notify us immediately at email@example.com.
Use of the term “member” or “membership” does not convey any eligibility rights for auto and property insurance products, or legal or ownership rights in USAA. Ownership rights are limited to eligible policyholders of United Services Automobile Association.
Credit cards provided by USAA Savings Bank, other bank products by USAA Federal Savings Bank, both Member FDIC.
The trademarks, logos and names of other companies, products and services are the property of their respective owners.
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