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How to report card cracking

‎05-23-2014 03:37 PM

Report It


If you see these types of posts in social media platforms, please help us protect the organization from fraud by reporting them on the platform:


To report as inappropriate, select “this photo is spam or a scam”.


Click “more,” then report tweet.


On the upper-right corner of the post, select drop down and mark it as spam.

Is someone approaching you through Facebook or Twitter, offering a “legitimate” way to make $5,000, $10,000 or more in exchange for personal information, such as your debit card number and PIN, and a few hundred dollars? Don’t fall for it. It’s fraud.


Card cracking, also known as card popping, is a variation of the old fake-check fraud. But in this new version, individuals and gangs use social media platforms like Facebook, Twitter and Instagram® to solicit USAA members’ participation, then use mobile banking applications to commit fraud.  


Below are actual examples of messages used to attract USAA members to their scams.


Beware: It’s fraud

Besides losing money and risking identity theft, if you willingly participate in card cracking, you may face criminal charges. Regardless of who deposits a bad check, the account holder is ultimately responsible for any money withdrawn.


USAA Bank will never ask for any personal or account information, including debit card numbers or PINs, in any social media platform. If you are suspicious about any social media post claiming to be from USAA Bank, please notify us immediately at


Visit USAA’s Security Center for more information on how you can help protect yourself online and read more about card cracking.


Scammers Graphic




Use of the term “member” or “membership” does not convey any eligibility rights for auto and property insurance products, or legal or ownership rights in USAA. Ownership rights are limited to eligible policyholders of United Services Automobile Association.


Credit cards provided by USAA Savings Bank, other bank products by USAA Federal Savings Bank, both Member FDIC. 


The trademarks, logos and names of other companies, products and services are the property of their respective owners.



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Briana Hartzell

Briana Hartzell

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Wendy Poling

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Charles "Chazz" Pratt

Charles "Chazz" Pratt III is a former U.S. Army Captain who made the Military-to-Civilian career transition in 1994. In his book, The Fort Living Room Transition Course, he shares valuable tips & tricks to help you succeed. Since his transition from the military, he's worked for several Fortune 500 companies, including Pfizer, Genentech, and St. Jude Medical, among others.

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Scott Halliwell

Scott Halliwell

Scott Halliwell is a CERTIFIED FINANCIAL PLANNER™ practitioner.

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Joseph "J.J." Montanaro

Joseph "J.J." Montanaro is a CERTIFIED FINANCIAL PLANNER™ practitioner.

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