News Center

Devious by design

‎07-08-2014 06:28 AM

Carousel-phishing-vine.jpgEach year, through email, snail mail and free-lunch seminars, some 30 million Americans are defrauded to the tune of more than $50 billion, a 2011 Financial Fraud Resource Center report states. One big reason, says Gerri Walsh, president of the Financial Industry Regulatory Authority (FINRA) foundation, is a startling lack of fraud awareness. In fact, about four in 10 people miss what should be obvious warning signs of fraud.


 Here are few tips to help decipher offers and stay safe on the Internet.


  • Be wary of phrases like “fully guaranteed,” “incredible gains,” “breakout prices,” and “huge upside; no downside.”
  • Roll your cursor over any URL sent in an email to reveal where it really goes.
  • Beware any URL that is excessively long or uses numbers (such as instead of a traditional URL format.
  • On social media, scammers are using a new type of fraud called card popping. Be careful about clicking on links and offers on Facebook®, Twitter®, Instagram® and more.
  • Boomers: be particularly cautious. Those 65 and older are more likely to be targeted for fraud and 34 percent more likely to lose money in a scam than someone in their 40s.

USAA Tools


Got a strange email? More questions about your security and privacy





Safety guidelines are not intended to be all inclusive, but are provided for your consideration. Please use your own judgment to determine what safety features/ procedures should be used in each unique situation.


The trademarks, logos and names of other companies, products and services are the property of their respective owners.

by zx ‎08-21-2014 10:34 AM

My brokerage accounts have not been visible to me on-line for almost 2 weeks now.  I assume this is due to a faultly and possibily mismanaged ongoing conversion.  Even those in the Brokerage Group are having difficulty in locating my accounts and providing me with any information for the past four days.  No one within USAA can even advise me how long this situation will continue.  USAA supervisor Christine Doron(SP?) at X-38375 has all the details.  F.Y.I., I'm a 44 year customer and I want my brokerage acc'ts and the "old USAA" back!!!!! -----

Community Managers

Briana Hartzell

Briana Hartzell

Briana knows all about moving. This Navy spouse has helped her husband relocate to four different naval air stations in the last three years. A former USAA employee, Briana writes at Being Briana, a blog focused on the joys military life can bring.

View Briana's Profile
Wendy Poling

Wendy Poling

Wendy is a social media strategist and founder of, featuring a popular military spouse blog and the hit podcast Navy Wife Radio and now Military Life Radio. She is the wife of a submariner who has also served in Afghanistan.

View Wendy's Profile
Charles Pratt

Charles "Chazz" Pratt

Charles "Chazz" Pratt III is a former U.S. Army Captain who made the Military-to-Civilian career transition in 1994. In his book, The Fort Living Room Transition Course, he shares valuable tips & tricks to help you succeed. Since his transition from the military, he's worked for several Fortune 500 companies, including Pfizer, Genentech, and St. Jude Medical, among others.

View Chazz's Profile
Joseph Montanaro

Joseph "J.J." Montanaro

Joseph "J.J." Montanaro is a CERTIFIED FINANCIAL PLANNER™ practitioner.

View Joseph "J.J." Montanaro's Profile
Close Pop-up