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Car Rental during repairs

Nov 21, 2017

I’m having trouble seeing if a rental car would be covered while my car is being repaired. Can I be directed to where to find that...

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USAA Social Service
If rental car reimbursement is available and selected on your auto policy, then a car rental could potentially be cover...

Auto insurance

Nov 21, 2017

If I park my car in a gated area , would that lower my auto insurance?

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USAA Social Service
The address associated with where you garage your vehicle automatically gives the appropriate premium, Tori2008. There ...

Provisional Credit

Nov 21, 2017

I’ve been battling issues with a charge from HERTZ, I contacted USAA one representative said that in the morning I should have a p...

Smart Driver Course Discount

Nov 21, 2017

If I take the AARP Smart Driver course would lower my driver insurance bill? Why is ts the answer not easily found on the USAA web...

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USAA Social Service
Thanks for posting and see the response under your initial post. Thanks for your membership with USAA, and have a good ...

AARP Smart Driver Course

Nov 21, 2017

If I take the AARP Smart Driver course would lower my driver insurance bill? Why is ts the answer not easily found on the USAA web...

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USAA Social Service
Thanks for your question Broron. Please see my response to your initial post to how and where the discount can be appli...

AARP Smart Driver Couse

Nov 21, 2017

If I take the AARP Smart Driver course would lower my driver insurance bill? Why is ts the answer not easily found on the USAA web...

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USAA Social Service
Yes this discount is available for you in your state Broron which would count as a Defensive Driving credit. Once your ...

Loan

Nov 21, 2017

Web site logon and general usability - or lack thereof

Nov 21, 2017

Yet another morning when I log on and can't see my accounts. Since last week the login is broken againa nd you have to go through ...

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USAA Social Service
WatchOut123, I'm sorry for any frustration you may have experienced. There are no reported outages at this time. Please...

Worthless Customer Service

Nov 20, 2017

I have just spent 5 hours on hold with customer service only to be hung up on because the call center is now closed. During the sa...

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USAA Social Service
ElkoAirman, I'm sorry for any frustration you may have experienced. I'd like to see if I can help, please provide more ...

Left my family w/o a thanksgiving dinner

Nov 20, 2017

While at the grocery store today attempting to buy some groceries for my family for our thanksgiving dinner my bank card was denie...

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USAA Social Service
Disbelief, I'm saddened to learn that you're unable to purchase groceries to prepare Thanksgiving dinner for your famil...
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