i can't do "one step update". consistently get error code cc-505

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Bobbi.foraker
Contributor

I haven't been able to do the one step update for a couple weeks now. i've tried on 2 different computers on varying days. 

1 REPLY

@Bobbi.foraker, I know that is frustrating. It is something we will have you reach out to our Web Support area to troubleshoot and resolve the issue. Please call 1-877-632-3002 and when prompted ask for " Tech Support ". I do hope this gets it taken care of for you. ~ Suzy