how can i get a new security code to  be able io talk on phone


Hi @butch4! Great question! You can easily update your security preferences, such as your PIN and password, Online ID, and other personal information online anytime by following these steps below: 

  1. Select the yellow arrow by your name located on the top right of this page.
  2. Select Profile & Preferences.
  3. Select Security.
  4. Select the Change link located to the right of the PIN.
  5. Enter the current PIN.
  6. Type the new PIN in the New PIN field.
  7. Re-enter the new PIN in the Confirm New PIN field.
  8. Select the Submit button.

I hope this helps! If you should like further assistance, please call our website support center at 1-877-632-3002. When prompted say "technical support" Thanks for choosing USAA! ~ Stacy K.