Missing new checking account and is non existent and missing 600$


I just opened a checking account and put $600 in it from my savings and now when i log in its gone and when i called automated line they only see my savings. I need that money and there seems to be no trace of it. I just have the email sent after account was created.


@JettRink48, thank you so much for reaching out to us. Due to security and privacy restrictions we are unable to discuss account detail information via social media. I recommend giving us a call at 800-531-8722. A banking specialist will be happy to review the new account that was just opened and the funds transfer to the account. Representatives are available Monday - Friday 5 a.m. – 12 a.m. CT, Saturday 6 a.m. – 10 p.m. CT, and Sunday 8 a.m. – 6 p.m. CT. If you have any additional questions please do not hesitate to reach out.