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Rockymtns
Contributor

Can't login to checking using Banktivity.  Could last week and still can log into savings.  Banktivity software uses Direct Access.  When I pop open the login screen it asks for Online ID, Password and PIN.  Have tried combinations of numbers using my Tokin generator but without success.

3 REPLIES

Hello. We are sorry to hear you are unable to login to Banktivity login. To assist with your inquiry please contact our Website Support Team at 877-632-3002. We are available 24/7 to assist you. Look forward to speaking with you. 

Today working with USAA we addressed the Banktivity issue.  The solution was the internet portal we were using.  By switching to the USAA Federal Saving Bank portal in the bank search screen, I was able to login using "Account number" & Pin.

Thank you for the update, @Rockymtns. I'm pleased to learn that you found a solution. ~DC