Signal_JACK, I'm sorry to learn that you are experiencing issues with the Android app. I recommend speaking with our website support department regarding these issues. Website support specialists can be reached by calling (877) 632-3003. Specialists are available seven days a week from 6:00 a.m. to midnight CT. ~Darcy
J Grim, to best better assist you, please contact our website support specialists by calling (877) 632-3003. Specialists are available seven days a week from 6:00 a.m. to midnight CT and can help with this issue. Thanks, Jen
Ditto this. After the first occurence, I re-installed the app, it worked right afterwards but after restarting my phone it went back to giving me this message. I'm gonna call the number I see the rep posted here, but I wanted to show here for the record that I'm experiencing the same issue.
What have the reps been saying when called? My experience is that depending on the person and the particular time -you'll get very different answers, especially since all we are getting here is non-answers from reps.