USAA named Wayne Peacock president, USAA Property and Casualty Insurance
Group, reporting to COO Carl Liebert. Peacock recently served as
executive vice president, Enterprise Strategy and Marketing at USAA. He
succeeds Alan Krapf, who previously announced his retirement. Heather
Cox will join USAA’s senior leadership team as executive vice president,
Chief Technology and Digital Officer, reporting to Parker. Cox will lead
a team that includes Information Technology, Digital Strategy &
Operations, and Experience Design.
Push out.” “Pull in.” “Move right.” “Move left.” “Lift device.” “Lower
device.” “Hold steady.” “Image captured.” Simple commands like these now
can prompt USAA’s visually impaired members to properly position their
mobile devices to capture and deposit checks through the mobile app.
USAA recognized nine companies that help enable USAA to successfully
manage its business processes and deliver world-class member experiences
to its more than 11 million members primarily from the military
community and their families.
USAA delivered its 2015 annual report to members this week, reporting on
financial performance, including 4 percent growth in net worth, as well
as new member services like fingerprint logon capability for its mobile
app and a Financial Readiness Score tool that helps USAA members better
prepare for financial changes. The report covers the results from Stuart
Parker’s first year as CEO.