USAA’s Tampa General Manager to Retire

Robert Hoyland to be replaced by longtime P&C leader Yvette Segura


Feb. 2, 2015 – Robert Hoyland, vice president and general manager of USAA’s Tampa operations, will retire in March. Replacing Hoyland as USAA’s senior executive in Tampa will be Yvette Segura.


Hoyland has represented USAA as its senior officer in Tampa for 6½ years and has worked for the San Antonio-based financial services organization since 1988. He oversaw the groundbreaking last year of a new Crosstown facility that is scheduled to open this fall.


He serves on several boards, including the Greater Tampa Chamber of Commerce, the University of Tampa  Board of Trustees and the Tampa Bay Area Board of the United Way Suncoast. 


Segura, USAA’s next vice president and general manager in Tampa, has led property claims operations, national catastrophe operations and international claims operations for USAA. She joined USAA in 1989 and has held a variety of management positions with the property and casualty group of companies across several locations, including Tampa, where she worked from January 2005 to November 2007. Segura began her insurance career in 1984 with Liberty Mutual Insurance Group, where she worked as a casualty adjuster and manager in Texas and in Louisiana. She will relocate with her husband to the Tampa area.


About USAA
The USAA family of companies provides insurance, banking, investments, retirement products and advice to 10.6 million current and former members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving our nation in the U.S. military or have received a discharge type of Honorable – and their eligible family members. Founded in 1922, USAA is headquartered in San Antonio. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit



Contact: Brad Lehman


USAA on Twitter: @usaa





News Center