Administrator
Administrator
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Change of Address- USAA Member Community.jpg

As often as my family changes addresses (for me it has been 5 in the past 7 years), I should be an expert. However, when we moved from Texas to California I assumed I had made all the necessary changes to our addresses but forgot the Amazon shipping address I normally used was not updated and sent all of our Christmas presents that year to our OLD address in Texas. MAJOR fail. Do not end up in a situation like me and have to explain to your spouse why we would be opening our presents after Christmas. Here is a simple list of all the places you should make sure to update with your new address after a move!

 

  • Post office: This is the first step to take to changing your address and will allow for 12 months of mail to be forwarded.

  • Banking:
    • Order new checks with your updated address
    • Make sure your credit card and debit card billing addresses are updated
  • Insurance (car, home, renters etc.)

  • Utilities
    • Water
    • Gas
    • Electricity
    • Internet (check for a military clause, for changing or cancelling with no penalty due to new orders)
    • Cable (check for a military clause)
  • Cell phone

  • Driver’s License
    Just because you are moving to a new state doesn’t mean you need a new driver’s license depending on where you claim residency; you just need to update the address on your current license. For example, I have a Texas license with a California address. More about the Residency relief act here.

  • Voter Registration: You want to ensure you receive your absentee ballots in a timely manner!

  • Family and Friends: Tell your friends and family- free change of address announcements

  • Magazine/Periodical subscriptions

  • Shopping/Coupons: Do you receive coupons in the mail? Update your shipping address for the major retailers you want coupons from.

  • Health Care providers: Ensure your old Doctor, Dentist even veterinarian have your new address in case you need records sent.

  • The default ship-to address in the “My Account” section of the online retailers you shop the most (Amazon, for example)

 

I also keep a document on my computer with a list of my previous addresses, (after so many they are hard to remember by heart) this is good to have for background checks and for your reference. It is also good to have a hard copy of this list in your PCS binder.

 

What have I missed? Do you have a lessons learned story (like mine) you can share in the comments?

 

232772 - 0716

50 Comments
smquigs08
Occasional Visitor

I just moved and it’s telling me to “change my vehicle location.” Where do I do that? I can’t find it anywhere 

USAA Service
USAA Service

@smquigs08, you can update the vehicle location by selecting your auto insurance from your accounts page, then scroll down and next to the vehicle click on edit vehicle location. You will then have the opportunity to select multiple vehicles. If you have any questions or need assistance, please give us a call at 800-531-8722 or you can initiate a chat by selecting "Contact USAA" on the top right-hand corner of the policy screen. Thank you!

movingoften
New Member

This "blog" is the top result when searching for "change address" on the USAA website.  Pretty disappointing.  To top it off, I don't see an actual link or description of where to go to change address in USAA.  I guess I'll just start clicking around and hope to stumble on it.

coast2coast
Contributor

Why do you make it so difficult to change my address, I seach for "change address" all I get are pdf docs for moving ,no links on actual changing my address.  Why is this not coming up,?  is it a big secret I am not to know about? Also I am finding even when I have changed my address, when I use my debit card, it still defaults to an old address years old?  Please check into these issues.

 

Thank you,

Mark Black

USAA Service
USAA Service

@coast2coast, Sorry it's been so frustrating! Here is all you need to do:

 

Click on your name in the upper right.

Go to Profile and Preferences.

Once there on the left side you will see Address Information and a spot that says Edit.

 

Follow the prompts from there and you should be good to go! ~Tom

tensorit
New Member

I didn't find this article to be very useful.  It merely said an obvious thing that I need to update my address with the bank, but didn't say where to do that on the USAA website. Now I have to go search the USAA website again for where that is done. 

USAA Service
USAA Service

@tensorit, I regret your frustration in trying to update your address on usaa.com. To do so, log on the Website and on the top right corner you should see your name with a drop down menu. Then select "My Profile & Preference." The next screen would have the section to update your address. Once the address is updated, your bank accounts will be updated. I hope this information helps. - Ben

Gauss
Occasional Contributor

Skimming through recent comments, I can see that USAA still has problems with address changes.

When I moved in 2008, the only thing USAA did was change the address on my home owner's policy.

I found out months later that my car was assumed to stay at my previous address.

 

USAA needs to coordinate address changes in all its software.

Users should not have to submit more than one address change form.

USAA Service
USAA Service

@Gauss, I certainly understand your concerns and appreciate you sharing you experience. Due to our membership base, changing the address across the board may pose some problems. Many times our members pcs, go on training, deploy, etc. and may only be changing the physical location and not the mailing address or vice versa. I will be sure to share your thoughts with the appropriate area as there is always something that can be improved. Thank you for reaching out in Community today. -Cynthia  

USAA Service
USAA Service

Hi @Comforter!  To best assist you, we like to get into a deeper discussion with you about your request. To protect the security of your account, I won't be able to further address it here and apologize for any inconvenience this may cause you. For immediate assistance, please call us at 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. We look forward to hearing from you soon. Thank you! ~ Stacy