What happened to the USAA I knew and loved?

I've always heard USAA was the best. I used to believe it, but now I'm not so sure. I've filed at least two homeowners claims for ...

DSTEXAS's avatar
DSTEXAS
As an expert you need a legitimate non-storm chaser contractor to evaluate your roof. Then you, the contractor and the ...
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Henderson CO, I would like to get you in touch with a claims specialist. If you could please email us here at soci...

Ocwen-Investigation

Ocwen - seems to be losing ground...http://nypost.com/2015/02/23/edens-buys-9-8b-of-mortgage-rights-from-ocwen/

WalkerP's avatar
WalkerP
(The link I left earlier wasn't direct.)Erbey‘s Ocwen sells $9.8B in mortgage rights to Edens’ NationstarPlease look th...

Ice Dam Damage - 2/2015

Today I opened a claim with USAA due to some very wicked winter weather here in the North East forming ice dams and causing water ...

ThreePitas's avatar
ThreePitas
Additional contact today on my Ice Dam claim. It turns out my on-the-ground adjuster (who is a different person from my...
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Convert, A total loss. I cannot even imagine. I hope you and your family are recovering and would like to know if ...

Thank you USAA

To the USAA representative I spoke to this morniing, All you had to do was answer my question. But you went one step further and r...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Russ,Thank you so very much for your comment. It is so nice to hear when our members are satisfied! It is our plea...

Fixer Upper

I purchased my fixer upper Dec 2010. Well I've just started fixing up the home.

Rita1231's avatar
Rita1231
Thank you! 
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Rita1231, Congratulations on your home purchase and the beginnings of fixing it up!

Home Equity LOC/Refinance for Student Loans

I recently got married. My wife has $100k of student loan debt from her Masters and also a house with $100k of equity. We are look...

JosephMontanaro's avatar
JosephMontanaro
There are a lot of variables at play here, so it’s difficult to give you specific guidance without knowing your whole s...
Huh's avatar
Huh
Pay your bills first.

Trying to refi with USAA

3 weeks ago I see the rates had dropped significantly from two years ago when we bought a home with a USAA mortgage. It was a Satu...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear tidely_winks7, I am so sorry you were not able to access our refinancing services on Saturday, I made in inquiry a...

Terrible Service & Coverage (Insurance)

To All Current & Future Customers (of USAA Homeowner's Insurance): Seek coverage with another company. USAA excels and banking and...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Dfrancis8541, I am not sure what happened with your email but if you give us a call here at 210-531-USAA (8722), we ...
DFrancis8541's avatar
DFrancis8541
Tara,I sent an email to the address you supplied in your comment and it was routed to the DAV. How could that happen? I...

How do I calculate the closing costs when considering a R...

I'm tired of paying $219 per month for PMI and my options for getting rid of it are either wait until 9/2017 or refinance. My goal...

madmoney23's avatar
madmoney23
My goal also was to pay off my home in less than thirty years. I paid for the first year a extra 500 a month. I have a ...
TaraCrooksUSAA's avatar
TaraCrooksUSAA
shellmitch, As a member community manager I am not in any position to give advice such as this and I also do not have a...

Homeowner's Insurance is not good!

We bought a house that had been a rental and some previous water stain/damage around a toilet on the hardwood floor. The leak was ...

TaraCrooksUSAA's avatar
TaraCrooksUSAA
Waters5, I'm sorry to hear about your situation. As a Member Community Manager I don't have access to your member infor...