Welcome to Owning / Renting a Home
Discuss topics related to owning or renting a home. Share wisdom on maintaining a home or share your tips and knowledge related to decorating on a budget, do-it-yourself projects and more. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Home exchange

Jul 10, 2016

I have been a happy USAA member for probably 20 years, maybe 25, maybe 30. I raised my kids in the USAA "family". Now that I am se...

727's avatar
I would do this by mail. Anything the insurance company writes to you is binding upon them. Ask the specific question i...
Concerned too's avatar
Concerned too
Good luck, ended up going to another company. Got what I needed without needless hassle and the other company was $700....

Horrible treatment by USAA

Jul 6, 2016

I have been loyal customer with USAA for nearly 20 years and never had any major issues with USAA until I came back from overseas ...

RobertM_USAA's avatar
Hot Pink Unicorn, We apologize and can see you are disappointed with the level of service you have received. We will ha...

What Service??

May 24, 2016

For as long as I can remember (from 1964) USAA has highly touted customer service: we are here for you. etc.. That has degraded si...

CynthiaUSAA's avatar
Old Army, Thanks for reaching out in Community. I regret to hear of the service experience you encountered today. I wil...

Don’t Let Fraudsters in the Door After Storm Damage

May 18, 2016

It’s springtime and that means it’s also storm season. Here in Texas, thousands of cars, homes and businesses were damaged by rece...

Avoid American Home Shield

Apr 19, 2016

Long term a home warranty will cost you much more than just getting something fixed. I have been in my house for two years, and I ...

Homeowners insurance

Mar 25, 2016

I Calle stop inquire about homeowners insurance and the representative Jason was not only rude but kept trying to intimidate me wi...

AngelaCabanUSAA's avatar
Bossy80, I apologize that you had poor member experience. An insurance specialist is reviewing your comments and will b...
Bossy80's avatar
Compwiz323 thank you for your response. I was renting my condo and had been for 13 years before a fire at the hands of ...


Mar 18, 2016

BrianaHartzellUSAA's avatar
Hi ZMS, Looks like your post went up with no text- what is on your mind? Thanks!

Looking for a Preferred Contractor

Feb 18, 2016

I am looking for a general contractor in the 21085 area to repair some water damaged ceilings.

USAA ADT Security Service vs ADT Sale to Apollo ?

Feb 17, 2016

Per this morning's "LA Times", ADT is being purchased by the Apollo Management Group (a private equity company) for $6.9 Billion. ...

AngelaCabanUSAA's avatar
Hi California Car Guy, Thank you for the feedback and will have this looked into for you. A member services representat...

Mortgage Tax statement

Feb 16, 2016

Where can I find or when will I receive my statement to file taxes?

DFW Tom's avatar
Wayne, if USAA services your loan like they do mine, the 1098 was mailed weeks ago is is available online. Click the li...
WayneT's avatar
Please email PDF version of 2015 tax and interest statement to email address on file.
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