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Welcome to Owning / Renting a Home
Discuss topics related to owning or renting a home. Share wisdom on maintaining a home or share your tips and knowledge related to decorating on a budget, do-it-yourself projects and more. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Usaa SABOTAGED our Loan Modification and Now a Vet, His D...

Apr 25, 2017

Usaa was our very trusted bank. We had everything with them, car loan, Insurance and Mortgage you name it. We used to be greeted w...

USAA Social Service's avatar
USAA Social Service
Apostle T, We realize this matter is important to you. Your concerns were addressed in a previous post. Your concerns h...

Tired of hearing about lower rates

Apr 7, 2017

I'm really getting tired of hearing about lower home insurance rates. I've been a loyal USAA customer since, well forever. I start...

USAA Social Service's avatar
USAA Social Service
We certainly appreciate you taking the time to share your concern regarding your current insurance rate. In your respon...

Renter

Mar 28, 2017

I'm thinking of renting out a room in my home. Will this affect my homeowners insurance?

Litigation processor's avatar
Litigation processor
Oh, no, no, NO!!Dear Homeowner2017,I PLEAD you to NOT look toward USAA for ANY type of insurance, where it's going to i...
USAA Social Service's avatar
USAA Social Service
Homeowner2017 - That's a great question! I'm happy to engage a specialist in our insurance department for further assis...

Refinancing

Mar 14, 2017

Been with usaa for 22 years disappointment is an understatement. Refinanced my house and was treated like mud on their shoe. I am ...

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USAA Social Service
Steph1086, We appreciate you taking the time to share your experience. This is not the type of service we expect for ou...

Property Management

Feb 10, 2017

I would like to know if anyone out there uses a Property Management company in Oklahoma City, Oklahoma. We have a property there a...

Frogger39's avatar
Frogger39
Thank you so much for the information.
Briana Hartzell USAA's avatar
Briana Hartzell USAA
Hi Frogger39. Thank you for posting in the community! I don't have a property manager to recommend, but I would suggest...

Raising insurances cost to get more money

Feb 9, 2017

After a year paying for my home and escrow, usaa decide to raise the house payment why? This year is the least a paI'd on property...

USAA Social Service's avatar
USAA Social Service
None110, We regret to hear of your concerns about your mortgage payment. I have shared your feedback with a colleague i...

Homeowners Insurance

Jan 17, 2017

I'll be buying my first home this year and was wondering if USAA's homeowners Insurance has any dog breed restrictions? I have 2 d...

USAA Social Service's avatar
USAA Social Service
Good afternoon, None110. I understand your concerns about your homeowners policy and would like the opportunity to assi...
None110's avatar
None110
I m changing my home insurance ro liberty mutual they have better deals for us military personnel and retired and they ...

Getting a VA home loan

Jan 11, 2017

Can anyone tell me briefly the process of getting a VA loan through USAA and how to qualify? I want a house!

USAA Social Service's avatar
USAA Social Service
We appreciate you sharing your concern regarding one of the mortgage servicing companies we use. If you have a specific...
ENLsDAD's avatar
ENLsDAD
DO NOT use USAA for a VA loan!!! A loan period. It will be pawned off to nationstar , an F rated debt collection agency...

Pre-qualification Letter

Jan 10, 2017

I have decided to go with USAA in obtaining a first time buyer VA home loan. I have talked to their mortgage specialist a couple t...

USAA Social Service's avatar
USAA Social Service
1sthome. I appreciate the opportunity to provide clarification on the pre-qualification from USAA. If you receive a pre...
USAA Social Service's avatar
USAA Social Service
1sthome, I received your inquiry in another thread. At this time, a mortgage specialist is not available to answer your...

Home Inventory

Dec 1, 2016

I'm in the process of preparing a home inventory for disaster preparedness. Some insurance companies have tools to help you docume...

USAA Social Service's avatar
USAA Social Service
Hello PhillyJesy, What a great question! We have many good articles that also have checklists within them. Please use o...
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