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Welcome to Owning / Renting a Home
Discuss topics related to owning or renting a home. Share wisdom on maintaining a home or share your tips and knowledge related to decorating on a budget, do-it-yourself projects and more. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Well I guess it's time to leave usaa

Jun 6, 2017

I was told today that since my a.c. has a short in it that I can't fix if my house was to catch on fire it would be my fault

USAA Social Service's avatar
USAA Social Service
Jtl123, I am sorry to hear about you air conditioner. I definitely want to have your concerns reviewed further. I have ...

Home line of equity loan modification

Jun 5, 2017

Is USSA giving home loan modifications on home equity linebof credit? If the loan is charged off can I still get a loan omodificat...

USAA Social Service's avatar
USAA Social Service
Olympus, We are not offering home equity loan modifications to our members at this time. If you would like to discuss w...
Olympus's avatar
Olympus
Hi thankl you for your response. Are you offering any loan modifications for my loan?

Hail damage payout

Jun 5, 2017

Hail destroyed my roof. I got a claim approved and a check in the mail less deductible and pro-rated amount. The roofers are telli...

Insurance.

May 31, 2017

My homeowners' rates have gone up by 70 percent since 2012!! In Virginia. Completely outrageous. I will be shopping for new insura...

USAA Social Service's avatar
USAA Social Service
Thank you for the post Navyswo please let us know when a good time to call you would be so we can set up a callback wit...
USAA Social Service's avatar
USAA Social Service
Navyswo, your concerns about rising rates for homeowners insurance is understandable. We will be happy to have a member...

Usaa SABOTAGED our Loan Modification, now a Vet, his disa...

May 11, 2017

Usaa was our very trusted bank. We had everything with them, car loan, Insurance and Mortgage you name it. We used to be greeted w...

Long Member's avatar
Long Member
Way to go USAA. This horrible story, and USAA's complicit invlovment in it, is shocking.
Apostle T's avatar
Apostle T
After USAA promised to thoroughly review our file, Angela, who told us that she is the only contact we will EVER have w...

Homeowners insurance claim

May 10, 2017

I've been a USAA member for several years and have always been satisfied with their service. That's why I was surprised and disapp...

USAA Social Service's avatar
USAA Social Service
MLRSCrewmember97, I am sorry to hear about the hail damage to your house. I definitely want to have your concerns regar...

Tax Free Not Coming Through

Apr 29, 2017

I have been back and forth between the county tax assessors office and USAA. The county has sent both a fax and a snail mail to US...

USAA Social Service's avatar
USAA Social Service
Thank you for your additional post. Please review my prior post to your previous response. Thank you! - Darrell

Usaa SABOTAGED our Loan Modification and Now a Vet, His D...

Apr 25, 2017

Usaa was our very trusted bank. We had everything with them, car loan, Insurance and Mortgage you name it. We used to be greeted w...

Long Member's avatar
Long Member
Way to go USAA. This horrible story, and USAA's complicit invlovment in it, is shocking.
Apostle T's avatar
Apostle T
After USAA promised to thoroughly review our file, Angela, who told us that she is the only contact we will EVER have w...

Tired of hearing about lower rates

Apr 7, 2017

I'm really getting tired of hearing about lower home insurance rates. I've been a loyal USAA customer since, well forever. I start...

SnakPak's avatar
SnakPak
If I may may interject a comment, I too have always been given lower quotes, however it seems everytime I mention to th...
USAA Social Service's avatar
USAA Social Service
We certainly appreciate you taking the time to share your concern regarding your current insurance rate. In your respon...

Renter

Mar 28, 2017

I'm thinking of renting out a room in my home. Will this affect my homeowners insurance?

Litigation processor's avatar
Litigation processor
Oh, no, no, NO!!Dear Homeowner2017,I PLEAD you to NOT look toward USAA for ANY type of insurance, where it's going to i...
USAA Social Service's avatar
USAA Social Service
Homeowner2017 - That's a great question! I'm happy to engage a specialist in our insurance department for further assis...
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