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Renter

Mar 28, 2017

I'm thinking of renting out a room in my home. Will this affect my homeowners insurance?

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USAA Social Service
Homeowner2017 - That's a great question! I'm happy to engage a specialist in our insurance department for further assis...

Refinancing

Mar 14, 2017

Been with usaa for 22 years disappointment is an understatement. Refinanced my house and was treated like mud on their shoe. I am ...

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USAA Social Service
Steph1086, We appreciate you taking the time to share your experience. This is not the type of service we expect for ou...

need help

Mar 10, 2017

how do I apply for a debit card with USAA?

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USAA Social Service
Katrina97, Hi there! To obtain a debit card, you would need to open a checking account. Debit cards are only linked to ...

Property Management

Feb 10, 2017

I would like to know if anyone out there uses a Property Management company in Oklahoma City, Oklahoma. We have a property there a...

Frogger39's avatar
Frogger39
Thank you so much for the information.
Briana Hartzell USAA's avatar
Briana Hartzell USAA
Hi Frogger39. Thank you for posting in the community! I don't have a property manager to recommend, but I would suggest...

Raising insurances cost to get more money

Feb 9, 2017

After a year paying for my home and escrow, usaa decide to raise the house payment why? This year is the least a paI'd on property...

USAA Social Service's avatar
USAA Social Service
None110, We regret to hear of your concerns about your mortgage payment. I have shared your feedback with a colleague i...

Homeowners Insurance

Jan 17, 2017

I'll be buying my first home this year and was wondering if USAA's homeowners Insurance has any dog breed restrictions? I have 2 d...

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USAA Social Service
Good afternoon, None110. I understand your concerns about your homeowners policy and would like the opportunity to assi...
None110's avatar
None110
I m changing my home insurance ro liberty mutual they have better deals for us military personnel and retired and they ...

Getting a VA home loan

Jan 11, 2017

Can anyone tell me briefly the process of getting a VA loan through USAA and how to qualify? I want a house!

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USAA Social Service
We appreciate you sharing your concern regarding one of the mortgage servicing companies we use. If you have a specific...
ENLsDAD's avatar
ENLsDAD
DO NOT use USAA for a VA loan!!! A loan period. It will be pawned off to nationstar , an F rated debt collection agency...

Pre-qualification Letter

Jan 10, 2017

I have decided to go with USAA in obtaining a first time buyer VA home loan. I have talked to their mortgage specialist a couple t...

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USAA Social Service
1sthome. I appreciate the opportunity to provide clarification on the pre-qualification from USAA. If you receive a pre...
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USAA Social Service
1sthome, I received your inquiry in another thread. At this time, a mortgage specialist is not available to answer your...

Home Inventory

Dec 1, 2016

I'm in the process of preparing a home inventory for disaster preparedness. Some insurance companies have tools to help you docume...

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USAA Social Service
Hello PhillyJesy, What a great question! We have many good articles that also have checklists within them. Please use o...

Pet coverage

Nov 16, 2016

Hello, I know usaa covers pet damages with renters insurance, does this include pet stains? How do we get that reimbursed if we ha...

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USAA Social Service
Thank you for the post Katharineh, and for this question you would need to speak to a claims agent at 1-800-531-8722. T...
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