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Property Management

Feb 10, 2017

I would like to know if anyone out there uses a Property Management company in Oklahoma City, Oklahoma. We have a property there a...

Frogger39's avatar
Frogger39
Thank you so much for the information.
Briana Hartzell USAA's avatar
Briana Hartzell USAA
Hi Frogger39. Thank you for posting in the community! I don't have a property manager to recommend, but I would suggest...

Raising insurances cost to get more money

Feb 9, 2017

After a year paying for my home and escrow, usaa decide to raise the house payment why? This year is the least a paI'd on property...

USAA Social Service's avatar
USAA Social Service
None110, We regret to hear of your concerns about your mortgage payment. I have shared your feedback with a colleague i...

Homeowners Insurance

Jan 17, 2017

I'll be buying my first home this year and was wondering if USAA's homeowners Insurance has any dog breed restrictions? I have 2 d...

USAA Social Service's avatar
USAA Social Service
Good afternoon, None110. I understand your concerns about your homeowners policy and would like the opportunity to assi...
None110's avatar
None110
I m changing my home insurance ro liberty mutual they have better deals for us military personnel and retired and they ...

Getting a VA home loan

Jan 11, 2017

Can anyone tell me briefly the process of getting a VA loan through USAA and how to qualify? I want a house!

USAA Social Service's avatar
USAA Social Service
We appreciate you sharing your concern regarding one of the mortgage servicing companies we use. If you have a specific...
ENLsDAD's avatar
ENLsDAD
DO NOT use USAA for a VA loan!!! A loan period. It will be pawned off to nationstar , an F rated debt collection agency...

Pre-qualification Letter

Jan 10, 2017

I have decided to go with USAA in obtaining a first time buyer VA home loan. I have talked to their mortgage specialist a couple t...

USAA Social Service's avatar
USAA Social Service
1sthome. I appreciate the opportunity to provide clarification on the pre-qualification from USAA. If you receive a pre...
USAA Social Service's avatar
USAA Social Service
1sthome, I received your inquiry in another thread. At this time, a mortgage specialist is not available to answer your...

Home Inventory

Dec 1, 2016

I'm in the process of preparing a home inventory for disaster preparedness. Some insurance companies have tools to help you docume...

USAA Social Service's avatar
USAA Social Service
Hello PhillyJesy, What a great question! We have many good articles that also have checklists within them. Please use o...

Pet coverage

Nov 16, 2016

Hello, I know usaa covers pet damages with renters insurance, does this include pet stains? How do we get that reimbursed if we ha...

USAA Social Service's avatar
USAA Social Service
Thank you for the post Katharineh, and for this question you would need to speak to a claims agent at 1-800-531-8722. T...

Home Value Monitoring not updating since January

Nov 11, 2016

We have two homes we monitor. One of the graphs shows a monthly variation up until the present month. The other graph stops at Jan...

USAA Social Service's avatar
USAA Social Service
skypilot1959, Thank you for posting in the Community. In some cases, our third party provider is unable to provide an u...

Home Value Monitoring not updating since January

Nov 11, 2016

We have two homes. One of them updates its value every month and the other hasn't since January. It doesn't even graph the price s...

USAA Social Service's avatar
USAA Social Service
skypilot1959, We appreciate you taking the time to post in the Community. We address your question in another post. htt...

Oh my god! Horrible, unethical behavior by USAA regardi...

Oct 14, 2016

I bought a home about 1 year ago. Inspected thoroughly and all minor repairs made prior to closing/move-in. This year, my area of ...

ClaireInnes's avatar
ClaireInnes
In dampness, it can take only 48 hours for mold to develop. And it can spread fast if remediation isn't applied quickly...
USAA Social Service's avatar
USAA Social Service
Buck106, We can see how this was a frustrating process you had to go through and It is never our intent for you to feel...
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