Welcome to Owning / Renting a Home
Discuss topics related to owning or renting a home. Share wisdom on maintaining a home or share your tips and knowledge related to decorating on a budget, do-it-yourself projects and more. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Takes than 5 minutes to find out amount pre-qualified for...

Sep 1, 2015

USAA.COM Mortgage website reads that you can find out the amount you are pre-qualified for a home in 5 minutes, but that is false....

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear member, We appreciate the feedback you have shared and will look into what we can do to streamline the online pre-...

ADT Alarm System

Aug 21, 2015

We've had an ADT alarm system for many years and will always have a home alarm system. The peace of mind is fantastic, whether at ...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Rick_S., Thank you for sharing your comments here. I would like to get someone in touch with you to discuss this change...

Florida Homeowner Insurance is outrageous

Aug 17, 2015

I have been a loyal member with USAA for over 30 years. All my insurance needs and home and car loans. I always thought that they ...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear nightdog, Thank you for your comment. We truly appreciate your 30 year membership. After speaking with the insuran...

Contractor Recommendations

Aug 15, 2015

Hello all,I am looking for a honest, skilled and reliable contractor in or around Sonoma California. Thanks in advance!!! regards,...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi LB, Thanks for posting in the community! I hope another member can recommend a reliable contractor for you! Good Luc...

Not a Good Start-Mortgage

Aug 11, 2015

I've been a member of USAA for a long time. My first mortgage experience with USAA was awesome. My current mortgage experience is ...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hello Sweet92, Than you for commenting in the community. I have sent your comments and concerns over to a mortgage spec...

Frustrated With Rising Homeowner's Insurance Rates

Aug 10, 2015

I've been with USAA for 40 years. I just learned that my homeowner's insurance rates would increase by slightly over $1,000 per ye...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Dear Dan5, Thank you for voicing your concerns in the community. I have passed your comment along to our insurance folk...
robdhubb's avatar
robdhubb
After a LOT of shopping and planning and accounts setup with other companies during the past several months I believe U...

My mortgage process experience

Jul 31, 2015

I will have to admit, I was pretty nervous about usaa after I applied for my home mortgage at the beginning of summer, and stumble...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Dear moparman, YAY! That is awesome news, congratulations on the closing of your new home! We value all of our members ...

Can we insure a house through USAA

Jul 27, 2015

My wife and her sister and brother inherited a house. They are tenants in common on the property. They plan on keeping the house a...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Skierric, Thank you for commenting! This question can be answered by one of our member service representatives, who ...

Disappointed customer

Jul 23, 2015

I have to say that I'm very disappointed in USAA today. I have been a customer of pretty much every service for over 12 years, and...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
DSTEXAS, Best of luck to you in your move and congratulations on your upcoming retirement! Texas surely is a beautiful ...
AngelaCabanUSAA's avatar
AngelaCabanUSAA
Chonsky, I can totally relate, my parents have a house near the Delaware River, and although they do not use USAA, they...

Is USAA going down in the ranks of being an awesome Insti...

Jul 20, 2015

I am one of the many people that are trying to use the equity in my home and OUT OF NOWHERE am unable to do so thru my trusty USAA...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
RobbyG, I will surely pass this request along to our mortgage department. We have not yet been notified as to how they ...
RobbyG's avatar
RobbyG
Hi Angela, is there any way USAA could send all members an email, text, or post a notice on USAA.com when you offer the...
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