I find the mobile baking APP to be very intuitive once you get used to it. Just keep playing around with the features and you'll get the hang of it.

Great answer!

The app is great. For a banking app I find it to be one of the best.

SGcvn69 and BarisM;


Welcome to the USAA Member Community Forum.


Thank-you both for your service.


Now as for your post and question.


  1. The USAA Mobile App has its Pluses and Minuses but overall is a great mobile app for viewing current account information and doing mobile deposits using Deposit@Home.

  2. That said, there are things that you can DO BETTER on the USAA Main Website (https://www.usaa.com) .

  3. If you post a "specific issue" or "issues" then you can get some help on the problems you are having.

  4. If the USAA Mobile App is simply not working (as a piece of software) you should first un-install and download / re-install most current version found here.


    You can call the USAA Website Support Team at 1-877-632-3002 and speak to one of USAA's Website Support Team Members whom will be happy to assist you.

    They are open 6 a.m. to midnight CT, 7 days a week.

    Phone Menu Tip: At the main menu say: "Technical Support", or the name of the specific feature, such as "Mobile App" or "Deposit at Mobile."

I hope I have helped you.


Thank you BOTH for participating in the USAA Member Community Forum.

I find the APP very easy to use, but it takes some getting use to, I feel it is much easier than the website.

Your ad says it is easy to use, but I have tried twice now and my husband has tried once. It is NOT easy to use at all! It won't even let us try to use it!