Welcome
Welcome

automatic drafts

Feb 10, 2016

I had my statefarm insurance automatically drafted from my checking account but when I was In an accident statefarm aid I haven't ...

Early in the morning svam text???

Feb 10, 2016

I received this text which I suspectCannot paste text which said call 800 292 0995 if you did not add an account to transfer funds

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi chuckiejones,   I am looking into this matter for you, thank you.

USAA Security Flaw

Feb 9, 2016

A few months ago I wrote all of you about a security flaw with USAA. Since their banking section did nothing (to include not stopp...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
4thtimesacharm, I have passed this along to our bank team and will have a representative reach out to you in order to a...

Potential Phone fraud

Feb 9, 2016

Any one getting mobile calls from this number claiming to be USAA? this sounds like a new phone scam . 800-531-8090 Thanks Quill

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Quill,   I am having a representative look into this for you. Thank you.

Money Manager glitch

Feb 7, 2016

HII am trying to use money manager to track where we are spending. Everything EXCEPT those categorized at Credit Card Payments are...

chat reps

Feb 4, 2016

Every time i log into my acct is says contact a rep. Everytime their busy. I've been waiting 10 min. Thart's too long. Why?

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi thomasrd, I am sorry to hear for the long wait, have you tried again this morning? If you have an urgent matter, you...

Getting into USAA campus

Feb 4, 2016

I've been a member since 1989 and I can't get thru the gate to a company that members own. Something needs to be changed on that. ...

mike6362's avatar
mike6362
Thank you, and have a nice weekend.
AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hello mike6362, I passed this along to the appropriate department, and we will have a specialist reach out to you in or...

Website access from overseas

Feb 4, 2016

The USAA website blocks my access when I attempt to access it from Paris, France. How do I access the USAA Website when my laptop ...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi zzzjtwzzz, Are you able to give our Website Customer Support a call at 1-877-632-3002? They will be able to further ...

Suggestion for My USAA page

Feb 4, 2016

I like the look of the MY USAA homepage but I would like to have a section or be able to add a section that summarizes Pending Pay...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi techrat, I do like that idea, thanks for sharing! I will go ahead and pass along that feedback to our website enhanc...

Fraudulent call

Feb 3, 2016

I received a phone call 8776272811 stating they were Usaa calling about the life insurance if I applied for first of all they had ...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Jewel4dm, Thank you for letting us know about your call and for being vigilant about protecting your personal info...
Close Pop-up