Breadcrumb Trail:

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Welcome

Car storage

Feb 24, 2017

Trying to put my car in storage online. Is this even possible?

USAA Social Service's avatar
USAA Social Service
Naa9, Thanks for your question. For your convenience, you can update your auto policy by going to your My Accounts Summ...

USAA Home Value Monitoring

Feb 24, 2017

A piece of useless software.

Trouble adding non-USAA account

Feb 24, 2017

Hello, I'm trying to add my Capital One credit card to my USAA account so that I can view the balance through the app.I am typing ...

USAA Social Service's avatar
USAA Social Service
Hi, Kevlaw. I'm sorry to hear you've been having problems with adding your Capital One credit card to our Money Manager...

Explore Cruise and Travel

Feb 24, 2017

If you are ever contacted by Explore Cruise and Travel hang up your phone immediately. I wish I had read the reviews before I boug...

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USAA Social Service
Hello Ms.Curry, I appreciate you taking the time to post your experience. This is definitely concerning to hear. I have...

IRS advance deposit information

Feb 24, 2017

Navy Federal shows advance information on payment from the Navy three to four days before deposit. How many days in advance does I...

Postal Kid's avatar
Postal Kid
Same answer I got when I asked a similar question. They chose not to use this service.
USAA Social Service's avatar
USAA Social Service
Thank you for your inquiry. The dates for DFAS payroll are the same each month which is why USAA makes direct deposit f...

New Checking/Debit Card

Feb 23, 2017

I opened a new checking account 2 months ago--WHAT A FIASCO! Last week I travel and failed to put a travel alert (my bad!) I tried...

USAA Social Service's avatar
USAA Social Service
I'm truly sorry concerning the difficulties you are experiencing with your card being temporarily blocked. I will forwa...

Complaint: Life Insurance Call

Feb 23, 2017

Today I received a call from 1.877.627.2811 from someone claiming to represent USAA. She said she was calling because I had shown ...

USAA Social Service's avatar
USAA Social Service
Gerbie1112, Thank you for taking the time to advise of your recent experience. This level of service is certainly not w...

Credit card, investments

Feb 23, 2017

Okay, Ive posted enough bad, so now some good. After Executive Resolustions was finally contacted, "Joey" did a great job talking ...

Rewards Points Redeem

Feb 22, 2017

I redeemed credit card rewards points today. The online system shows my reward points being reduced by the amount that I redeemed....

USAA Social Service's avatar
USAA Social Service
2av8 - Thank you for your post in our community. I'm happy to address your concerns regarding the credit for points you...

Usaa total loss claim

Feb 22, 2017

My claim was just determined a total loss. The value of my car was only 1,000 more than the repairs so USAA made the "economic " c...

USAA Social Service's avatar
USAA Social Service
Amandapanda1, Your post is a concern, as you should have spoken with your adjuster and received a returned phone call. ...
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