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When exactly will work deposits show up in my account?

Jul 1, 2016

It says it sent money on the 30th of June. So when will the money actually get to my bank?

Samsung/Android Pay

Jul 1, 2016

Does anyone know why USAA has not adopted Mobile Pay (android, samsung, apple)services yet? I would have thought they would have b...

Clowning's avatar
Clowning
Exactly

Explore Cruise and Travel - Horrible Complaint Process!

Jul 1, 2016

We recently booked a trip through Explore Cruise and Travel (through their membership program), and have documented emails from ou...

How do you disable Cybercode

Jul 1, 2016

I made the mistake of activating the cybercode option for usaa.com and now I am unable to switch back to computer recognition. I f...

felixml76's avatar
felixml76
18 years USAA... 18 years.
felixml76's avatar
felixml76
That is exactly who I talked to. They have no idea how to help me. I'm trying to log in again but of course I can not. ...

MAJOR IT FAILURE

Jun 30, 2016

Yesterday USAA had a major IT failure. USAA allowed unvetted contractors into a secure site, exposed each and every member. our pe...

CelesteUSAA's avatar
CelesteUSAA
Bent Over Vet, Thanks for posting in Community. While most of the mortgage process is handled by USAA employees, to hel...
CelesteUSAA's avatar
CelesteUSAA
ErnieM, please see my response here. 

Mislead and ripped off

Jun 28, 2016

imagine you are driving on the highway and a large paint bucket blows across, you cant avoid it, trying to do so will cause more h...

InaUSAA's avatar
InaUSAA
Dear Member, I noticed that you had posted your concerns a couple of times here in the community. Please be assured tha...

Victim of Fraud

Jun 28, 2016

I am truly frustrated with how my recent case has been handled. I was a victim of fraudulent activity on my accouunt on 6-20-2016 ...

CelesteUSAA's avatar
CelesteUSAA
Chynna1, Thank you for your post. I sincerely regret to hear of your experience and I can understand your frustration. ...

How do I add TLP to my current auto loan?

Jun 28, 2016

Again like the title states. I wish to add TLP to my current auto loan. The vehicle is in excellent condition USAA can come inspec...

CelesteUSAA's avatar
CelesteUSAA
mkvjetta, Thanks for posting in Community. Total Loss Protection (TLP) is obtained during the origination and cannot be...

Saddens Me

Jun 23, 2016

It saddens me to go to members comments and see so many with complaints of despair. Though do not wish to dispute or discount thes...

ErnieM's avatar
ErnieM
I've sent USAA many compliments over the last forty years. The last ten, fewer. As I reach day two of being unable to c...
ENLsDAD's avatar
ENLsDAD
The mortgage department is the most incompetent bunch I have ever dealt with. I recommend anyone purchasing a home to s...

USAA representative on chat

Jun 20, 2016

How do I access a live chat USAA representative on USAA.com?

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Cycak, Thank you for posting! Depending on what product or service you need assistance with, chatting is an option t...
Marco8's avatar
Marco8
I have always wanted to know the same thing. I can never access a USAA member via chat. Having the ability to chat woul...
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