Breadcrumb Trail:

Welcome
Welcome

Samsung Pay 2016

Sep 30, 2016

Please add me to the notification list for when this option is available

USAA Social Support's avatar
USAA Social Support
bquinster, I am happy to add you to the notification list. You have been added. Thanks!

A question about claims....

Sep 29, 2016

My house was burglarized recently and I've submitted my claim...can anyone tell me how long it takes to process?

USAA Social Support's avatar
USAA Social Support
Turp, Thank you for your question regarding the processing timeframe for claims. We have shared your post with our clai...

USAA Censorship

Sep 29, 2016

Only approved ideas allowed in the Member Community. Don't try typing [censored] or [censored] as you might be censored.

Huuuuuuummmaaaaann's avatar
Huuuuuuummmaaaaann
I think you just put brackets around censored...

Website "Savings Booster" features

Sep 29, 2016

There are two features that will re-direct some amounts of regular (payroll) deposits or refunfs from ATM fees from checking to sa...

USAA Social Support's avatar
USAA Social Support
Watchout, thank you for your post. Were you provided with a ticket number the research opened? We are happy to check th...

Direct deposit delay

Sep 29, 2016

Our direct deposit is not in our account this morning! We always get paid on Thursdays! Anyone else having a direct deposit delay?...

AviSkier's avatar
AviSkier
My VA disability showed up just fine.
USAA Social Support's avatar
USAA Social Support
Annoyed4, I regret to hear that your direct deposit has not posted. You may wish to check with your employer. If they d...

2nd AMEX Card not earning proper cashback

Sep 28, 2016

USAA. Can you guys help me out.I have the Cashback Rewards Plus American Express.It earns 3% casback on gasoline, 2% cashback on g...

darvin1023's avatar
darvin1023
So for anyone with the same issue, if you are interested of the answer:I was told that it is a known computer issue -th...
darvin1023's avatar
darvin1023
will call them today. thank you.

Samsung Pay

Sep 28, 2016

Please add me to the notification list for the availability of Samsung Pay.

USAA Social Support's avatar
USAA Social Support
JS_1908, I've added your name as requested. At this time, we do not have the exact time frame when support will be made...
JS_1908's avatar
JS_1908
I'd like to be added, too. Any idea when it might be?

Business checking account

Sep 28, 2016

I love USAA. Just real bummed that there is no business checking account. Now I do my business checking at Wells Fargo. Just not t...

USAA Social Support's avatar
USAA Social Support
Danny1975, We appreciate your membership and the compliment. Although we do not offer business bank accounts, you can a...

Complaint

Sep 28, 2016

Why is it USAA will "claim" to let you talk about a greivance or complaint, but does not give you an effective medium to contact s...

Huuuuuuummmaaaaann's avatar
Huuuuuuummmaaaaann
Maybe no one wants to talk to you. Call drops happen all the time. It's usually the customers fault though, bad "connec...
USAA Social Support's avatar
USAA Social Support
Joey Bagadonuts, Thank you for reaching out to us regarding your experience. We are engaging the appropriate area to co...

Feeling screwed

Sep 28, 2016

So I have been with USAA for many years and up until recently been pretty happy. that is until the doubled yes doubled my premium ...

gill1's avatar
gill1
I dropped them and cut my bill in half.
USAA Social Support's avatar
USAA Social Support
It was my pleasure in speaking with you today jeepinsquid. Please check your notifications in either USAA.com or the mo...
Close Pop-up