Breadcrumb Trail:

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Auto road service

Jul 21, 2017

My family used roadside service today and discovered the unsatisfactory wait time and towing parameters. It is ridiculous to pay a...

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USAA Social Service
CactusBill, I am sorry to hear about the delay in service and the additional charges you incurred. I asked a claims spe...

Phone call

Jul 21, 2017

I just got a texrt from 210-405-8722 Sender says "Im on my way" ??? I deleted it

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USAA Social Service
Thanks for reporting and please delete without responding Big Al B sure. The phone number listed in your post is from o...

Roadside Assistance

Jul 21, 2017

Most unskilled, non empathtic service I've encountered in a long time! Yesterday afternoon my car wouldn't start. I called roadsid...

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USAA Social Service
NBC, I apologize that you had such a disappointing experience with roadside. There's always room for improvement in any...

Boat insurance

Jul 21, 2017

The insurance company raised our boat insurance almost $300, close to 30%,; they told me the reason was because we had applied for...

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USAA Social Service
fruitcake45, I am sorry to hear about the increase in your boat insurance rates. I asked an insurance specialist to res...

Hoops, hoops and more hoops if you need your insurance mo...

Jul 21, 2017

A TORNADO went thru our property on 4/29/2017. It is now July and it is impossible to get any money from them without jumping thru...

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USAA Social Service
BEWILDERED, your concerns will be forwarded to a colleague and they will be in contact with you to address your concern...
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USAA Social Service
BEWILDERED, I am sorry to hear about the damages to your home and the dissatisfaction you are having with the claim. I ...

Bad Link

Jul 20, 2017

The link to the household inventory no longer works. Appears the company has taaken down its website and is referring people to ot...

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USAA Social Service
Hi Sunsray - While we don't have an actual checklist you can use, you can create your own inventory list. Follow this l...

MRS WARD IN CRUISE TRAVEl

Jul 15, 2017

Hard to find comliment system for travel folks, so I send here hoping it gets to that Tracel Dept. Ms Ward was patient, thoughtful...

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USAA Social Service
That's great to hear, Scottrock! I will pass your comments on fur further review. We appreciate your feedback and hope ...

Budget tool app doesn't save info added

Jul 1, 2017

I put all my info. Salary, monthly bills, etc. When I go to save it it erases everything and I have to star over. Can anyone expla...

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USAA Social Service
I've very sorry the Budget Tool is not saving your information like it should. Please contact our Website Support @ 877...

Failed Flight Ticket

Jun 30, 2017

My father (Vetern) has suggested repeatedly to utilize the benefits of USAA. I always forget when traveling to explore flights and...

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USAA Social Service
RevAmez, USAA strives to provide the best service and products to our members and hearing about your recent experience ...

210-405-8722

Jun 30, 2017

This phone number keeps calling me , I googled it and it was suggested that it may be a scam using usaa as a front , after reading...

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USAA Social Service
Navy Gal 1, I've sent you a message to our secure online message center on USAA.com. To read your message, please login...
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