Where is the shopping link?

May 24, 2016

When I click on rental car discounts, the screen reads "null". Is it no longer a service of USAA?

Are you a Victim of Identity Fraud

May 23, 2016

If you have been a victim of identity fraud and still no resolution from USAA (your accounts are frozen, credits only, no withdraw...

Banking-lack of weekend service

May 23, 2016

My daughter ran into an emergency this weekend. On Saturday, I went to transfer the money from my savings. Now it's Monday, they a...

CelesteUSAA's avatar
Fitib, Thanks for posting in Community. We regret any inconvenience this may have caused. If the transfer was conducted...
Phantom Cobra's avatar
Phantom Cobra
Not enough information here to respond. However, assuming both accounts are with USAA, the transfer should have been in...

Quicken 2016

May 21, 2016

Does USAA allow connections for this software while using token cyber code for security ? Does USAA have any plans to release upda...

BrianaHartzellUSAA's avatar
Here is the answer from the expert! A USAA member who uses a cyber code token to log onto usaa.com can definitely conti...
batman23's avatar
Ok. Hopefully you here back by tomorrow. They are currently running a promo for 50% off. Thanks

Married change of name

May 17, 2016

How so I go about changing last name on my USA account

Huh's avatar
Yes call in. Not hard to do. Have fun. 💃🏼
BrianaHartzellUSAA's avatar
Hi Eureka52, Congratulations on marriage!!! This is a change you have to call in for! Thanks for posting!

False email?

May 17, 2016

I received an email from "xx@yao.com" claiming to be from USAA online help desk saying they detected unusual activity in my accoun...

BrianaHartzellUSAA's avatar
Thank you for letting us know MelaniM. Please forward the email to us her at abuse@usaa.com. Thank you!

Explore Travel Services

May 16, 2016

I have had nothing but Wonderful service with USAA's Explore Travel Services. What a great group of people, especially Sheena Bram...

BrianaHartzellUSAA's avatar
Thank you for sharing sbmalloy! We are so glad to hear you have been pleased with the service!

Automatic Bill Pay NO WAY

May 15, 2016

I can't pay my bill online or over the phone or with the help of cs over the phone because usaa wants me to use automatic bill pay...

AngelaCabanUSAA's avatar
Dear MadMembet, Our goal is to ensure that you are provided with a level of service and professionalism that you’ve com...


May 15, 2016

I had auto insurance with USAA for over twenty years and have been a member for over thirty. I always did a price comparison annua...

CynthiaUSAA's avatar
MajDad, Thank you for reaching out in Community. I can understand your concerns with you insurance rates and regret to ...


May 14, 2016

Hello, Many people have asked the simple question is ACORNS a safe APP to use? Yet, no answer has been given, so let me ask a more...

Pesimist's avatar
"We as customers"?? My guess would be NO Maybe if you ask the Acorns App folks, they might be able to help you.
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