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USAA=Bad Customer Service

USAA=Bad Customer Service

kitchennightmare's avatar User  kitchennightmare  (Opens a pop up layer) Contributor

I used USAA's Contractor Connection to get a kitchen remodel.  Well the Contractor they remommended obviously didnt read the contract they signed with USAA, and when I complained to USAA about the 5,900.00 worth of repairs needed to fix my brand new kitchen - USAA and Contractor Connection has been very reluctant to honor their contract!

What's happened to the customer service at USAA?  Number 1, more like less than Zero

Has anyone else had trouble with USAA and Contractor Connection?

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