There has to be an uncatorgized section in my budget like my spending to plan to cover transactions that are not part of the normal montly budget. Money in and out for vacation, weddings, or other stuff. My budget puts it in there no matter what and I then have to go through everything and sort it out. Please see if they will do this.
USAA has made it abundantly clear they have no regard for customer satisfaction. In the midst of multiple complaints regarding the My Budget web version, they have now updated their mobile app to include the same useless program. It is obvious to me now that USAA does not read nor actively respond to their numerous customer complaints. My fix to the latest My Budget mobile update is this:
1) Switch banks
2) Move to Mint.com
USAA's leadership has stood behind this colossal failure long enough to bring their decision-making ability into question. I am no longer certain they are fit to manage my money.
I just spent the morning setting it up. It's a little less user friendly than the Spending Plan used to be but seems to have a lot more options. After I adjust all of my category headings and how I wanted various expenses tracked I think it's going to suit my needs. One of the functions I noticed off the bat was that it will send email updates about upcoming bills and alert you when you go over budget in a particular category.
I actively used the previous version of the Budget Tool, but have found this current version to be unusable. I was glad to see it stopped double-counting credit card payments as well as all transactions that went on a credit card, but as one who puts most everything on a credit card and then pays off the balance each month, I end up having very few transactions actually post on my Budget. Am I missing something? I've read other posts from people who likewise put most purchases on a credit card, and are unable to track these transactions. Is it possible to make the previous Budget Tool available as well. It was a great resource that I used daily. I keep thinking I'll go on day and either see the old version or find that the new version is fixed to track credit card transactions. If there is a way to veiw all credit card transactions within their respective categories, please let me know.