The Navy Blues & Transfer Notes
User ret3 (Opens a pop up layer) Contributor
It's a minor thing, but annoying nonetheless: why are both my debit card and World MasterCard more-or-less the same shade of navy blue? I know it's one of the corporate colors, but there are a word of hues out there; perhaps picking some a bit more evenly-spaced around the ol' color wheel would be a thing we could do? Even as secondary or accent colors, it would make telling one from the other much easier.
Also: when I transfer funds between accounts, I always add a memo. However, this memo apparently vanishes into the digital aether. I imagine it's viewable somewhere, but not in the list of transactions where I usually look at such activity. Can this be remedied?
User Debra May (Opens a pop up layer) Contributor
User Briana Hartzell USAA Community Manager
Great suggestion to differenciate the types of cards with additional colors. I have passed your suggestion to the appropriate team!
Also, I encourage you to contact website customer support at 877-632-3002 to discuss the memo disappearance, the more details they have about the situation, the easier it will be fore them to fix the problem! (I have also passed your comments along to them)