I use Quicken to download transactions.  It was working until about two weeks ago.  I can only enter username and password on Quicken where on USAA I need to also use a PIN.  Does anyone know how to get Quicken 2014 to work with USAA?




Welcome to the USAA Member Community Forum.


Now as for your post and question.


  1. As you know USAA does offer the ability to download your transactions in Quicken Format as well as Microsoft Money Format as shown here.

  2. I have helped other USAA Member Community Forum Members whom Needed to Start Over With Quicken 2014.

  3. For Quicken 2014 issues you can search Quicken Support as I have done here.

  4. On Quicken Support I found this help:

    Account Setup Problems or Errors Downloading Transactions from USAA Bank .

    • This Quicken Help was posted TODAY (6/09/2014).

    • It specifically addresses the issue you mentioned in your POST.
  5. For additional help you can call the USAA Website Support Team at 1-877-632-3002 and speak to one of USAA's Website Support Team Members whom will be happy to assist you.

    They are open 6 a.m. to midnight CT, 7 days a week.

    Phone Menu Tip: At the main menu say: "Technical Support", or the name of the specific feature, such as "Mobile App" or "Deposit at Mobile."

I hope I have helped you.


Thank you for participating in the USAA Member Community Forum.