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Keep the Change program

Oct 18, 2017

I've seen previous posts from years ago of members asking why USAA hasn't implemented a Keep the Change program or something simil...

USAA Social Service's avatar
USAA Social Service
Thank you for your post Plarson2323. USAA is listening to our member and we have rolled out a savings program. On our w...

<1% CD rates!

Oct 14, 2017

I encourage everyone to not use USAA for their CDs. There are multiple reputable banking companies that offer 3-5% CD rates for ev...

Jalibb1's avatar
Jalibb1
Yep planning on it

Clean up Credit Report

Oct 13, 2017

Does USAA assist in cleaning up credit reports or have a referal to a company who does? I do not want help with credit repair, but...

USAA Social Service's avatar
USAA Social Service
Hi Confuzzled, That's a great question. Regrettably, we do not offer credit report maintenance or services nor do we ha...

An Inexpensive & Amazing Fall Family Activity

Oct 9, 2017

Visiting an apple orchard or pumpkin patch can be inexpensive, active, and family focused activities for the Fall. Here are my tips for an inexpensive and amazing fall family activity! Take time to go pick some apples, get on a tire swing, and get lost in a corn maze. Make memories and have fun!

Time for mailed deposit to get to Texas from Virginia

Oct 7, 2017

I'm wondering how long it takes a mailed-in deposit to post when mailed via standard postage from Northern Virginia to San Antonio...

USAF_Ret's avatar
USAF_Ret
10 days for it to get to USAA and probably another 10 days for it to clear to USAA's satisfaction. Make sure you read t...
USAA Social Service's avatar
USAA Social Service
Vermantil - Please allow up to 10 business days for delivery by regular first class mail. Please let us know if you sti...

INCORRECT POSTED DEBT ON USAA END

Oct 6, 2017

GOOD MORNING I JUST WANT VOICE MY CONCERNS AND FUSTRATION THIS MORNING WITH USAA AND HOW THEY ARE HANDLEING MY ISSUE .. SO I WOKE ...

USAA Social Service's avatar
USAA Social Service
lisa01 - I understand the seriousness of the situation. I have located your information. I will engage a team to review...

Cash deposits

Oct 4, 2017

Are there any options for cash deposits where ATMs are not available? The closest usaa ATM is over 100 miles away.

USAA Social Service's avatar
USAA Social Service
Hey there, StewieGriffen. An option would be to convert your cash into a money order and use the Deposit@Home or Deposi...

Not being able to make large deposits

Oct 4, 2017

I have a large deposit I would like to make through mobile deposit and or ATM but ATM is maximum is 12000 Mobile deposit is $10,00...

USAA Social Service's avatar
USAA Social Service
Dr1961, I can understand this concern and frustration; however, other than mailing a the check to USAA, at this time th...

Share Budget with Husband

Oct 3, 2017

Is there anyway to share the budget I have made on my account with my husband's account? We live each month on a budget and find t...

USAA Social Service's avatar
USAA Social Service
ecjones90 - Great question! Currently there is no option to share a budgets from profile to another. We strive to offer...

Mobile App Not Depositing Check

Oct 2, 2017

I have been able to deposit personal and business checks as well as money orders through the mobile app without any issues whatsoe...

USAA Social Service's avatar
USAA Social Service
SkyPiper, I'm sorry to hear that you are having trouble depositing via the app. Please call our website support team at...
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