GI Bill running out with 1 semester to go

My GI bill is running out this month (in the middle of semester) and I still have one semester until graduation. What would be the...

DSTEXAS's avatar
DSTEXAS
https://fafsa.ed.gov/ If you haven't already done so complete a FAFSA application and be sure the results are sent to y...
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi JeffersonStarship, This is a great question for one of our financial experts over in the Financial Advice Q&A or for...

Decline in Service

I have been a USAA member for decades, I was always so pleased with my experiences, even bragging about how I was always treated. ...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear travrn, First, Thank you for your long time membership. I sure am sorry to hear we have let you down recently. We ...

Deposit At Mobile Funds hold

I have recently made a deposit through the mobile app. USAA apparently placed a hold on some of the funds. This has never happened...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
https://www.usaa.com/inet/pages/social_response_form?source=community&akredirect=trueDear Frusterated, You are absolute...
Frustrated's avatar
Frustrated
Yeah I get it. But It's called taking care of loyal customers and not treating them badly on the phone.

Paying Credit card debt

I presently have three credit cards, first $4,000 @ 6%, second $6,795 at 10% and third $8,799 at 11.95%. I have $4,000 I want to a...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
So glad I could help!
Pancho68's avatar
Pancho68
Thank you Ms. Briana Hartzell, the links with information and advice was very helpful and I had already sent the same q...

USAA continues its slide into the abyss

For several years, I've noticed a decline in USAA's customer service. Late last year, I finally decided that I'd had enough and be...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear rkhoberger, Thank you for your kind words and for your long time membership! Comments like yours make my day! It i...
rkohberger's avatar
rkohberger
Martin, I have had USAA for every one of financial needs since 1991 and have never once encountered any problems. If a ...

Quick question

So I just made this account ok transfered some money over I did this about 5 days ago I guess let's say a week and the money is st...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Jay Judge, Thank you for your question. If you send us a message here, we can get a banking specialist to look into ...
schulz12's avatar
schulz12
USAA had some issues with fraud awhile ago. People were opening accounts and doing now a day check kiting. They opened ...

What Investments Are Appreciable Good?

Please, what investments are appreciable "Good for investments" at this timeof the U.S.A. economy.Your opinions and suggestions ar...

Arise and Shine's avatar
Arise and Shine
Thanks for your contributions! 
EjL's avatar
EjL
I like short term corporate bond funds. No loads no commission. Even the lower rated is good for long term investing. Y...

ROTH IRA STATEMENT INFO UPGRADE

I am posting this to generate as much interest among USAA members as possible to seek change in a positive manner, hoping that USA...

RVR's avatar
RVR
Ms. Hartzell, Thanks for your prompt acknowledgment. Greatly appreciate someone at USAA looking into this issue and pro...
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear RVR, Thank you for posting your request for a change in the way we send ROTH IRA Mutual Fund Statements. I have sh...

TURN OFF MY QUICK LOG IN NOW

I am trying to attach to a budgeting service. Because of some RANDOM security setting in USAA, it will not download info from my U...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Kimma, You can turn off quick log on by 1. log on to USAA mobile 2.scroll to the bottom and click "Setting and Pro...

Ignorant Representatives-Misinformed The Customers

Before joining USAA.... I currently have a hold on my account. I was told on February 20th during the day by a financial represent...

Libralady1981's avatar
Libralady1981
Banking girl, I see no problem in posting to inform others. DSTEXAS is obviously either working for usaa or has too muc...
DSTEXAS's avatar
DSTEXAS
Please do change banks, I think Bank of America would love to have you as a customer! Unfortunately your multiple posts...