Disappointed in Usaa

Oct 7, 2015

I joined USAA under the premise of the secure feeling of serving my country...and being taken care of by Military family....my iss...

Brokerage account transfers

Oct 7, 2015

May be a dumb question but why is it saying I have $0 in there when I know I have mone in my investment account and why can I tran...

Bill Pay Enhancements

Oct 6, 2015

I have two suggestions for enhancing the Bill Pay area. 1. Add the ability to make a payee active or inactive. I'd like to keep my...

batman23's avatar
Great suggestion !
Long Member's avatar
Long Member
Excellent points from "Pretty Penny" ! ! !

Insurance check hold for existing claim

Oct 5, 2015

I'm currently in the middle of an auto insurance claim, which USAA insurance initially started to handled, Once the other parties ...

BrianaHartzellUSAA's avatar
Hi Rattman, Your comment has been escalated to a banking specalist who will be reaching out to your personally. Thank y...

This tool is gimmicky and not indicative of USAA's usual ...

Oct 3, 2015

I have to second the comment re: this being a joke. I estimated our total housing expenses at $1,000 a month because of what we pa...

BrianaHartzellUSAA's avatar
Thank you taking the time to go through the Financial Readiness Score tool (FRS) and thank you for your feedback. It so...
Long Member's avatar
Long Member
I second the previous reply. Tried to use this "tool" and received weird results. There is not enough input of details ...

Auto Contributions to Mutual Funds in ROTH IRA

Oct 3, 2015

Hi, I set up my USAA investment account to auto contribute to my selected Mutual Funds in my ROTH IRA and IRA. I recently put this...

Transfering money issues

Oct 2, 2015

So i recently deposited a check that was imediately transfered from one of my accounts to another so that my sister could use it. ...

BrianaHartzellUSAA's avatar
Dear Dean, I wanted to check in and make sure this was resolved. Thank you!

When will I get my refund from online store

Oct 2, 2015

I made a purchase online. After making it I called and they told me they can't do anything cause the purchase is still pending. Th...

DeanCalderon's avatar
I had this issue as well last summer. However, the transaction was made on the weekened/friday so I had to wait til mon...

bonus for dual monthly deposits by USAA

Oct 1, 2015

dutcher's avatar
would a call do any good?,sounds like your minds are made up, even though one of your employees gave me bad advice in s...
BrianaHartzellUSAA's avatar
Dear Ducher, You can give us a call at 1-800-531-8722 to discuss the offer and qualifying requirements. Thank you for p...

Financing a new roof

Sep 30, 2015

Hello. We are William and Sharon (79 and 71) with no mortgage on our home except for 6K HELOC ($6K of 50K open to withdraw until 2...

AngelaCabanUSAA's avatar
Hi there, William and Sharon! Thank you for posting in community and I know we will have members chiming in soon with s...
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