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Accessing my account?

Dec 2, 2016

If I were to create a checking account, do i need 2 proofa of residency and an ID to use my account? Or can I use it right away an...

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USAA Social Service
Hello and thank you for your interest in establishing an account with us. Federal law requires us to obtain, verify and...

usaa investment inNorth Dakota pipelines be?

Dec 2, 2016

Does USAA have investment with Energy Transfer Partners or with the North Dakota pipeline? I called today and though the operator ...

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USAA Social Service
Thanks for reaching out, Jessicanmaste. I've sent a request to a colleague in our investment group to research this for...

Insight into USAA fighting fraud

Dec 1, 2016

I would like to hear from CEO Parker, on his strategy in fighting fraud; externally and internally. It is tremendously sad to hear...

USA Brokerage fees increase

Nov 30, 2016

I've been a USAA member around 40 years and have had a brokerage account with USAA longer than I can remember. The commission incr...

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USAA Social Service
Anonymous222, thank you for your tenured membership and certainly appreciate you bringing this to our attention. I know...

How I Learned to Save With These 3 Money Saving Tools

Nov 28, 2016

I spent the majority of my twenties living paycheck-to-paycheck. I am not afraid to admit this because I think the biggest problem among young Americans today is being afraid to admit they are not as responsible as they should be when it comes to saving.

Direct Deposit Delay

Nov 24, 2016

I still havent received my funds and I usually get them on Thursdays at 6am. Is there an I.T. delay?

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USAA Social Service
hollywood86, thank you for reaching out to us in regards to your direct deposit. There are no current delays in direct ...
Ole Geppetto's avatar
Ole Geppetto
Still haven't received mine ither. This sucks

Check processing

Nov 22, 2016

I mailed an insurance claim check back to USAA to be deposited into my account. I had it expressed overnight so that I would have ...

Robbie 4's avatar
Robbie 4
This text belongs to another member. Please make arrangements to correct this error as soon as possible. Thank you
USAA Social Service's avatar
USAA Social Service
Thank you for taking my call this afternoon, Mr. Soldier. As we discussed, I've submitted the research request, and wil...

My Favorite Homemade Coffee Concoctions

Nov 21, 2016

Are you willing to share your homemade coffee concoctions? Check out 3 of mine and share yours! Rise & Grind!

Auto payment

Nov 20, 2016

My family and I are having money issues. Will not be able to pay until Dec 15th. I expect a penalty, sorry will be one month behin...

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USAA Social Service
Thank you for your post, Steve. I'm sorry to hear your family is experiencing money issues. I'll be sure to note your p...

My Budget tool does not update spent to budgeted

Nov 20, 2016

My Budget tool does not update spent to budgeted. I took the time to setup the budget and catagories but it does not update spent ...

John237's avatar
John237
Thank you.
USAA Social Service's avatar
USAA Social Service
Hi John237, thank you for your post. I'm sorry to hear the budget isn't updating as your make your transactions. Your b...
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