Deter Fraudsters with Multi-Factor Authentication

Administrator
Administrator
86,132 Views
20 Comments (20 New)

USAA Community Cyber Security Video.jpgWhat do you think is more secure- a complicated password or a 4-digit pin?

 

Watch as Mike Slaugh from USAA Financial Crimes Prevention shares how multi-factor authentication can provide an extra layer of security to your accounts. 

[video]

 

Learn more at usaa.com/securitycenter

 

 

 

20 Comments
drnew
New Member

His point is logical. My hesitancy in using 2-factor authentication is whether the cell or your email; it will mean more SPAM in your life. There is not honesty or transparency in what the recipient will do with the additional contact information. Next thing you know, you are getting TEXTs, CALLS, and emails on offers or other harassments you just do not want to see; worse yet that information is given to "Partner" or sold. Once out there, you can not get it back. Perhaps like, changing our password periodically, we need to change emails and cell numbers.

Not Paranoid, just tired of the junk-messaging- it is all just more noise in one's life.

I appreciate the product- not the marketing.

WhiteOak
New Member

Yubikey Please....

Bev16
New Member

Do you have any suggestions for free security apps you can load on phone, iPad and computer? 

Administrator
Administrator

Thank you all for your comments and questions!

 

I reached out to Mike Slaugh from USAA's Financial Crimes Prevention and he gave me a few additional details to share:

 

FIDO: We are also excited about the capabilities that the FIDO standards, specifically U2F, will provide. USAA is a member of the FIDO alliance and we have a seat on the board. It is in our roadmap to support the FIDO U2F standard, which will enable the use of security keys like the Yubikey. We understand that this capability is important to our security focused members and we ask for your patience as we work through some of the prerequisites.

 

Security Token: USAA supports Symantec VIP access security tokens when logging into usaa.com. These tokens include a standalone mobile app, a physical token and a token embedded within the USAA app. We do not yet support google authenticator but are planning to add that support in the future. If you prefer a mobile app to generate a temporary passcode, then download the Symantec VIP access app and set it up under the Cybercode Token section of your Profile & Preferences section on usaa.com.

 

OTC via SMS: We are aware of the articles outlining the challenges of sending one time codes via SMS, however we maintain that OTC via SMS is still better that only using a password. For those interested in a higher level of security than what SMS provides, we recommend using the CyberCode token login options that are available through the Profile & Preference section on usaa.com.

 

Thanks again for commenting!

Administrator
Administrator

@Bev16 

USAA recommends using antivirus software, a password manager and Multifactor authentication, but doesn't have a specific software recommendation.

 

I hope other members chime in and share their favorite applications and software choices. Thank you for posting!

NC_hiker
Contributor

Password Manager: We strongly recommend 1Password . When we first started using it, it was the only manager we could find that did not store paswords in the cloud. We love it. The 1Password folks are continually improving the product, and they are extremely transparent in their release notes about what has changed, and what is in the latest beta release.

Administrator
Administrator

Thanks for sharing @NC_hiker !

dilly202
Contributor

There are 3 of us using the account.  I for one unless I am on my tablet can't access my email as my phone doesn't have enough memory for my email app. I am having to add 2 more email address to my profile so the other 2 can have access. We already have 2 pages to do before logging in.  I do appreciate the quick response in sending the codes. I do have another suggestion let the new code last 24 hours or something.  

StudioParable
New Member

How long until you support U2F. I see it's on the roadmap but really this is needed as SMS is inheritantly weak.

Administrator
Administrator

Hi @StudioParable, Thank you for taking time to post and share your desire for U2F support. I am going to ask to see what the roadmap timeline looks like. Thanks again and have a happy Thanksgiving!