Life lock and similar
User Beachcomber111 (Opens a pop up layer) Contributor
User Da'man (Opens a pop up layer) Contributor
I have been a member of Lifelock for three years and it is the best PERIOD; when it comes to protecting your credit cards, and (potential identity theft) there is nothing to compare. When any application is made for credit, they have contacted me within hours of completing an app then you are notified wanting to now if it's you are someone else?
Last fall, someone tried to use my wife's name and ss for a car and when they notified us to see if it was her (it wasn't her) and they got right on it and stopped it before they could get her identity. I would pay them 500 a year for there service cause I know I'm covered.
User n8tureboy (Opens a pop up layer) Prestigious Contributor
I wouldn't bother with a "credit monitoring" service such as LifeLock.
Here's what I would do however: Do a Credit Freeze and sign up for a free credit monitoring service such as Credit Karma.
User neveshartstudio (Opens a pop up layer) Contributor
User Marcus74 (Opens a pop up layer) Contributor
I had LifeLock for a few years, until I learned they just go and do a credit freeze on your acounts and you pay them to do that. You can do it yourself for free.
User Debtxpert (Opens a pop up layer) Contributor
User alegaleagle (Opens a pop up layer) Contributor
I would normally say LifeLock is not necessary but read the following:
Our ID's were stolen last month and one of the things we discovered is that the ID thief re-directed my Credit Karma account to a new gmail account that was not ours by apparently going through the "forgot my password" process and then changing our challenge questions to ones we did not know the answers to. Credit Karma, like most non-service oriented organizations (they are really just an "upseller" of other products that baits you with free monitoring), has no way to contact them by phone. They "locked" my account after I explained the issue by e-mail and the process of proving our identity is cumbersome so we have not had time to get it fixed.
So, we signed up for Equifax's Family Monitoring Plan which, the very next day proved to be useless. My wife established her account (2 separate accounts are included if family members) and, in doing so, triggered an alert to my email that my email address had been changed. She was unavailable (in a meeting) so I called Equifax, thinking that might be why I received the email alert. There is no dedicated line for this "service." There is 'no option on the phone tree for this service and picking another option get you an outsourced call center representative who has no idea of what to do if your questions don't fall within the guidelines of the little chart (if they say this, do that, etc) in front of them. The first rep hung up on me after about 10 mins of waiting because I kept saying I gan't hear or understand you. The second challenged me, saying how did he know I was not the ID thief. The third, stated the email, alert should not have been sent to me since it was my wife establishing her own account. There went about an hour of my day and $29.99. We cancelled the next day and are going with Life Lock.
User HardKore (Opens a pop up layer) Contributor
USAA does not work with LifeLock. I've been trying for two weeks to set it up. Today, LifeLock's message has changed and indicates that "USAA does not work with our system" or words to that effect.
It could be something as simple as the Board of Directors having not reviewed their security yet. I can pull data from USAA accounts into Quicken, so it's not that they won't do it.
User Jbentley (Opens a pop up layer) Contributor
I've been trying to protect my USAA account with LifeLock too but it will not set it up. I get the Login informations was rejected by the financial company. Anyone else having this problem and you know the solution please share with us.
User LtPablo (Opens a pop up layer) Contributor
I agree the credit freeze is effective. However, it does cost $10 per agency to lift if you want to apply for credit, rent a space, etc. If you have to do this often, it can add up...