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Contributor

for being a loyal USAA cardholder, I was rewarded with an offer for 2 airline tickets at a reduced rate...Received my letter from Promotions in Travel LTD with the certificate and PIN #.  I registered before the June 2014 deadline.  When I went to redeem the reward, I chose to call the 1-800 # instead of using their website...good thing I did!  I provided the rep with dates and times of travel and she came back with a quote for the 1 ticket; the amount of which exceeded the cost of 2 tickets if I chose to book through a third party ticket company.  

this is no reward at all!  i can't verify this but it seems that they are authorized by whatever airline to book the more expensive flights and pawn those off as some kind of savingsn  when they reduce the cost by 10% or so....

USAA needs to disassociate themselves from this company because this is totally bogus!  

this all sounds good in theory but don't waste your time should you receive this "reward"!

1 REPLY

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Dear bluewing: Sorry to hear about you recent experience.Thank you for your comment regarding this travel promotion. Due to the nature of your post, a service specialist would be in the best position to address your concern. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.