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Contributor

I left the USAF IN 1968 AS A SGT. E4. APPARENTLY USAA DOES NOT RECOGNIZE THE FACT THAT THE CURRENT SENIOR AIRMAN HAS PREVIOUSLY BE CALLED SGT. E4.  THAT BEING SAID MY PROFILE SAYS STAFF SGT.,WHEN I SPECIFICALLY ASK TO BE IDENTIFIED AS SGT. WITH ALL THEIR(USAA) ADVERTISING GEARED TO TELLING PREVIOUS MILITARY THAT WE ARE VERY IMPORTANT, YOU WOULD THINK THAT THEY WOULD HAVE HISTORICAL RANK TITLES TO MATCH OUR YEARS OF SERVICE. AT LEAST THE AGENTS SHOULD DEFER TO THE VETERAN BECAUSE OUR RANK WAS EARNED AND TO MIS-IDENTIFY US IS TO INSULT US. I INVITE SOMEONE ON STAFF THERE(USAA) TO STUDY THE HISTORY AND CORRECT THIS ISSUE BY HAVING A DROP DOWN TO BE SELECTED FOR PROPER RANK.

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We appreciate and thank you so much for taking the time to share your concerns with us concerning your rank. We were able to locate your profile and will make sure to forward your feedback to the appropriate department for further review. Thank you sir!