I had my house broken 2 time in the past 2 weeks, instead of feel sorry for the events and loss USAA has request everything from me including my income tax. My stuff keeps getting stolen and USAA aren't replacing them. They want picture, or receipt for prove of owner ship. And is not like I have say they stole a brick my of gold.! No! I'm reporting my personal belonged that were taken,! I don't know but after 3-4 week a particular receipt is rolling around my house and eventually ends at the trash can. I'm sure no one goes at there buying stuff and immediately taking pic of prove.