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Hi Kelizabeth, thank you for reaching out about your experience. Please know, eligibility is passed from a child in the military to his or her children. Based on our current eligibility guidelines, you may not be eligible for your own products or services unless you or a spouse have served in the military. Rest assured, your feedback about this will be shared with the proper area. If you have further questions, please let us know or you may contact us at 1-800-531-8722. Thank you. -Marisa
Kelizbeth, I regret your disappointment with our eligibility guidelines. As a member based organization, we do have membership eligibility guideline policies in place. Periodically we review these guidelines to extend eligibility opportunities. I've collected your comments regarding these policies and will share it will share with our team. - Ben