Over the past few years, USAA has turned into BOA or Wells Fargo - which ever is worse I suppose. If you are deployed overseas USAA is horrible and does nothing to help. Yes, they will apologize all day long and even use the "these are the new security rules we must follow" line. If you want an official check drawn on your account, not going to happen. Even if you call to request a check, its like pulling teeth, still not going to happen. How sad is it that you have to beg to have access to your funds? Come January, upon PCS'ing stateside I am going with a local credit union and closing every account possible with USAA. Damage has been done and I've put up with USAA for years now. Quality has gone way down hill. It's been nice, thanks but no thanks.
