As a 40 yr member and with all my kids members I am amazed at the negative reviews posted. Our family has had consistent stellar service from everyone at USAA. My wishes for their continued success in 2017.


Quentin, we appreciate your 40 year membership and are looking forward to continuing that relationship. We are here to serve you and your family. We wish you all the best in 2017! Take care. - Rhonda

Maybe you are just the top 1% that has received "stellar" service. By reading the reviews this is not the case for MANY USAA members.