I had soot damage to my home and I asked my adjuster several times would my lodging be covered during the cleaning process, because I have medical issues that I was concerned with. I didn't get an answer after numerous emails,so I had to pay for that myself. Now the second part painting is about to start and I feel like USAA have an issue with paying for my lodging, meals. I have emphazema, Asthma,and COPD,so you tell me why should I be going through this. I'm seriously considering on not using them any further after over 17 years as a member, I feel I shouldn't been put through all this after trying to deal with losing my father about 8 months ago and then my mom about 2 months,so to be put in a position of being made to feel like I'm a lier I can't take it any further. I have done all my business like CC, banking, insurance, auto loan, my home loan . Who gets this type of treatment after being such a loyal customer and a USA veteran.
