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Dtdens,
I am so sorry! Have you tired this number?
Banking Services Phone Number: 00-800-531-87220
Hours of Operation: Monday to Friday, 7:30 a.m. to 10 p.m. CT
Saturday, 8 a.m. to 6 p.m. CT
If that number does not work, please email us here at socialmedia@usaa.com with the best way to contact you (and your member number and the details you provided above) we will get someone in contact as soon as possible! Thank you!