We are in Hohenfels Germany and I am finding it imposible to contact USAA through ANY given number. Toll free does not work. I need a German number for account questions please!



I am so sorry! Have you tired this number?


Banking Services Phone Number: 00-800-531-87220

Hours of Operation: Monday to Friday, 7:30 a.m. to 10 p.m. CT

Saturday, 8 a.m. to 6 p.m. CT


If that number does not work, please email us here at socialmedia@usaa.com with the best way to contact you (and your member number and the details you provided above) we will get someone in contact as soon as possible! Thank you!

I know I told USAA about the issue with their German number not working in most regions about two years ago. Pretty disappointing they haven't bothered to fix it in all that time! Their insurance number usually worked, at least, so I would just ask them to transfer me from there. Still.