Ginamarie xxxx, USAA/ Our Service Center phone representative, has provided excellent follow-up support  regarding our Alaska tour booking.  In the absence of our current phone booking representative, she provided requested change verifications and updates to our booking.  Ginamarie listened and provided very timely solutions to our perceived issues.  It was a pleasure conducting business with her.


Moderator note:

Per our Moderation Guidelines and for the privacy of the employee, the last name has been edited from your post.



Thanks again for your post! We are very happy to hear Ginamarie also provided you exceptional service with your trip to Alaska. We hope you have a wonderful trip!