My Major Problem with USAA Road Side Assistance. No choice bad Road side Assistance

Highlighted
Contributor

I am seriously considering getting another Road side assistance package from somewhere else. My husband broke down today and the only option he had was to take it to a service center 11 miles away from where we was. He works 100+ miles away once a month. Why cant USAA add different packages to their plans and allow us members to chose. My husband is still out there trying to get his car to work and is still 37 miles from home... NOT HAPPY nor safe for a memeber. 

1 REPLY

Highlighted

Tellibear,

 

Thank you for reaching out in Member Community.  I have forwarded your concerns to our claims partners for review and follow up.  They will be contacting you soon to discuss your matter further.  ~ Robert