The USAA separation checklist is pretty much unusable. It seemed like a good list for keeping track of various tasks, especially financial ones, but it's so slow that you need an hour just to check some things off. It takes about five minutes to open each list of items and another one to two minutes to check off an item. That's only if you're checking it off. Forget adding notes. This isn't a complicated system, so I don't understand why it's ridiculously slow.


Hi Jessie!


Thank you so much for your feedback. We implemented an upgrade back in early April and would love for you to check out the improvements. Please let us know what you think of the refreshed tool. Thank you for being a “Super Contributor”!