I have had a heck of a time finding a full auto policy contract on my account, it never gets mailed to me any more.  I used to have something that explained everything in detail.  


I didn't know how many hours I have to report an accident and now I'm simply trying to reserve a rental car but cannot seem to find a way to do this online.  I thought USAA encourged people to use the online services.


Need to get a rental car today if possible.


Tracky, I am sorry to hear about your accident.  I asked a claims specialist to follow up with you as soon as possible regarding your concerns with the claim.  They will be reaching out to you soon.  Thanks for reaching out to us.  ~ Robert