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Hi Pops 2,
Thank you for your feedback. I have forwarded your comments to a product specialist familiar with the travel insurance program for further research and review. Thank you.
I, also, have recently purchased a travel insurance policy from USAA and they made it seem that if there was an itinerary change that they would pay for it (I believe $250 or $500 depending on when the announcement is made). It did not mention having to miss a prepaid excursion and that was cancelled elsewhere. Sounds pretty fraudulent to me. I am not sure why USAA would allow a vendor to use the USAA name to defraud a customer.