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Contributor
USAA should not be spending 130 million on advertising then only paying a 70 dollar dividend. It's not like anyone can join. What's the point in being the 10th highest spending bank on advertising? That's member money, instead USAA is giving it away. I pay MORE for all services then I have before yet get a crummy dividend and lots of ads during NFL games.

1 REPLY

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BlackWax, We appreciate the feedback you sent regarding the dividend received this year. It is our goal to provide quality products and superior service to all our members and we regret to hear you are less than satisfied with your dividend.

 

We continually look for ways to improve our products and services for our members, and your comments will help us do so. Please note, due to the volume of feedback received from members we are unable to notify each member individually if an idea or comment results in a direct change; however your concerns and feedback have been forwarded to the appropriate departments for consideration in future reductions of marketing. Thank you ~Michelle