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Bankruptcy bent not broken yet. Never failure. Lessons

Feb 16, 2017

I wanted to pay. Never been late on any in 15 years. Unable to make solid plan on all combined issues/debt at this point. Please s...

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USAA Social Service
Good morning Hope5. You may call 800-531-0533; Monday - Thursday 7:30 a.m. - 11:00 p.m. CT and Friday - Saturday 7 a.m....

Terrible Customer Service

Jan 28, 2017

There is a thread that starts in 2014 of USAA Member so dissatisfied, frustrated, or appalled at the customer service they receive...

Mi Jefe's avatar
Mi Jefe
USAA creditably is questionable
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USAA Social Service
Thanks for posting in our Member Community B-done. We are currently looking into your situation and we appreciate your ...

Membership Requirements

Jan 27, 2017

My father served in WWII. Back then, USAA didn't allow enlisted personnel to be part of USAA. I guess they were not "good" enough....

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USAA Social Service
Hi PNM, thank you for taking the time to post and share your suggestion regarding our eligibility. We know that being t...

Add parents to a new checking account

Jan 14, 2017

I would like to set up a joint checking account that my parents have access to view balance, deposit and withdraw. I'm active duty...

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USAA Social Service
Thanks for the inquiry, arbalist116. I'm happy to help in any way. I've sent a secured email to your online message cen...

45 years of insurance

Nov 17, 2016

I have had insurance since I was 16. I have NEVER been so pleased with any insurance provider as I am with USAA.I have had insuran...

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USAA Social Service
Good Morning hdcadilac! We can't thank you enough for your loyal membership with the USAA Family. We look forward to ma...


Oct 15, 2016

How can I add my daugther, so she can join USAA? 

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USAA Social Service
Dear SGT MAC2, To add your daughter, please go to and log-in. Click on your name on the top-right side corner ...

Help needed very badly.

Aug 8, 2016

My fundraiser is to try and not file for bankruptcy and to make a better life for my family. I have a wife and three kids ages 5, ...

Cynthia USAA's avatar
Cynthia USAA
RJ6, Thanks for reaching out in Community. We realize you are going through a difficult financial situation at the mome...
RJ6's avatar
Your comment is disrespectful and I would like it if you please remove it if you don't have anything nice to say.

Insurance Ineligibility???

Aug 4, 2016

Howdy! I was under the impression that family of military members/former military members were eligible for insurance plans throug...

Cynthia USAA's avatar
Cynthia USAA
CarieRN, A parent can make a child eligible if the parent has established their membership with an auto or property ins...
AwesomeSauce85's avatar
without being linked to a service members account- the only thing you are able to do is get life insurance. if you have...

Scholarships for Military Dependents

Aug 1, 2016

Does anyone know of any good scholarship sites/programs for military dependents, outside of what the GI Bill offers?

716's avatar
I will check them both out thank you for such a quick response!
Angela Caban USAA's avatar
Angela Caban USAA
Hi 716, There is also a great Facebook page that lists scholarships and programs for military dependents. Follow Milita...
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