After 40 Years Still Love USAA - But a Suggestion...

Jul 24, 2015

Because of the Givernment wide hack many of us now have security freezes in place. It can be cumbersome to temporarily remove some...

Expected better service

Jul 23, 2015

We deposited a check and USAA flagged it for fraud. They took the money out of our account and notified us over a week later. We b...

Time to find a new insurance carrier

Jul 22, 2015

After 23 plus years of being a USAA member it is time to leave. Today I sought to quote a motorcycle to replace a similar motorcyc...

recently unhappy

Jul 22, 2015

We have been with USAA since 1998, until now I have never had a complaint. When we recently purchased a home, someone from USAA Ho...

Please Don't Change!

Jul 20, 2015

USAA, please don't change! It is so refreshing to call you guys. I call, and the menu is simplistic and efficient. I get to an age...

Horrible

Jul 15, 2015

Since joining USAA I have had problem after problem with my checking account. I am fortunate that this account is not my primary a...

SGT Tony

Jul 14, 2015

i have been a member since 1988 and believe USAA is one of the best decisions I have made in life!! I do everything with them!! Ke...

Random actions and a total lack of caring for a customer ...

Jul 13, 2015

This past weekend I was away from my family. We had recently had some fraud activity on most all our deposit accounts and as a res...

USAA Federal Savings Bank Disputes Department is the wors...

Jul 13, 2015

The USAA disputes department is the most unprofessional group I have ever dealt with. In general USAA has gone way down hill in te...

Great Service

Jul 11, 2015

I've had USAA for almost a decade now. The best service I have had since I ever about direct deposit lol.