Cancelled Med Pay on My Policy

Apr 1, 2016

USAA member since 1983 with excellent service until now. They found any possible reason to not pay me, the doctor who cared for a ...

USAA Rids Valid Complaints Here

Feb 23, 2016

My complaint has not been taken care of to my satisfaction and my original post has been removed.

Worst Customer Service and Management

Feb 22, 2016

Hello, I like to share my story with the community to increase awareness on how the company we most trust and rely on behave at th...

TOWING - great service as expected

Feb 16, 2016

I had to remind myself to come back to this forum to post about my experience as I was a bit concerned after reading previous post...

Leaving USAA

Feb 9, 2016

After more than 25 yrs with USAA and using their full product line from credit cards to mortgage to home equity to investing to in...

Changes to hide information from customers

Feb 2, 2016

Withdrawls no longer show both the actuall date and the posted date. Deposited checks no longer show the actual check image. Since...

Poor just everything.

Jan 26, 2016

Is this a website that people just go to complain? Does anybody really call you back or address your issue? I don't think so.

Unprecidented Customer Service

Jan 20, 2016

I am so very pleased banking with USAA. Whenever I have had questions or concerns regarding any aspect of my accounts, they are fr...

Auto claim

Jan 18, 2016

I've been a USAA member since 2000 and always refer my friends and coworkers to join. I always poke jokes at my friends for their ...

Thank God for USAA

Jan 8, 2016

I was in an accident, and I am completely alone. My entire family lives in California, and I am alone in New Jersey. I was injured...

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