Bad Claims Practices

Jul 4, 2015

When I first started with USAA I got renters insurance because I had recently suffered an uninsured loss with a brand new lap top ...

Another Poor Customer Service Experience

Jul 1, 2015

When I first joined USAA after receiving my commission in 1979, I would brag to friends and family about what a great insurance co...

Bill Pay problems

Jun 30, 2015

So 10 days ago I had USAA send a $300 check to a payee but they have yet to deduct it from my checking account. I called today to ...

Fraud

Jun 30, 2015

I think I was just taken by someone in new orleans. There are two transactions , one for about 400 and the other just over 1 hundr...

Terrible experience. Leaving USAA

Jun 27, 2015

I spoke with a Checking Representative yesterday. Her name was Brittany. I am so upset about our call I am moving all of my busine...

Declining Service

Jun 26, 2015

I have been a member of USAA since 1969. I have had auto and homeowner claims over that period and have been universally pleased w...

Morally unjust

Jun 23, 2015

My wife and I opened a checking account with USAA last week. Woke up yesterday morning to over $100 missing from the account. When...

Mythical Auto Insurance

Jun 19, 2015

Wow I called for Adiro to jump my garaged car. Next thing I knew it was acring and sparking - DUH - shorted the positive to the ch...

homeostasis

Jun 17, 2015

I have been a member for 7 years, it all started with anew auto insurance quote.It took me a couple of minutes to purchase and pri...

Serving Veterans?

Jun 16, 2015

I have had USAA since I was 16 and my dad was deployed. I am currently a disabled veteran.I have tried to use USAA for several ser...