Leaving this organization

Dec 1, 2015

I have been banking with USAA for 2 years now. All banking experiences have been a negative one with USAA sad to say. I have banke...

Usaa ruined my Thankgiving

Nov 27, 2015

USAA representative took out an unauthorized payment from my bank account and caused my checking account to go into the negative. ...

Members profile

Nov 21, 2015

I want to delete my profile in members services stories permanently

The top 1% and top 5% earners at USAA

Nov 20, 2015

The board of directors and the executive staff are among the top 5% and top 1%of earners in the US. Does anybody really think they...

USAA not on your side when going thru divorce

Nov 17, 2015

I opened my USAA account in 1992 as a dependent. I later joined the military myself but only served one term. I kept my USAA accou...

Not Very Pleased

Nov 16, 2015

I have been a 20+ year member of USAA, and been very happy with the service provided.... until today. My wife attempted to insure ...

USAA has declined rapidly is quality

Nov 10, 2015

USAA has gone from being an excellent resource and helpful bank to a large blundering organization with outsourcing, extremely poo...

USAA are crooks

Nov 10, 2015

USAA are a bunch of crooks. I have used USAA for car insurance for years now. I recently decided to switch my banking with them si...

Worst Customer Service

Nov 6, 2015

I have Navy Federal Great Company and people. I joined USAA and am in the OCS program for the Army. They asked for eligiblity veri...

Nothing but good experience with USAA :)

Nov 3, 2015

I've read many stories about unfortunate experiences current/former members have had with USAA and I hate to hear about all of the...

Close Pop-up