bad services

Oct 1, 2015

After updating my policy September 2015, I was informed to call a representative for final changes. During this process, I was inf...

Mortgage loan disaster

Sep 29, 2015

We decided to use USAA for our mortgage loan because they offered the best rate and promised to close in 30 days. September 24 was...

Been with USAA for 14 years

Sep 29, 2015

Switching to a new bank. USAA has done me wrong for the last time. I will tell everyone about the problems I have been having with...

Not the "serviceman's bank"

Sep 28, 2015

Unlike years ago when USAA was the bank and insurance company with the serviceman at its heart, it now is becoming just another "m...

Smooth Sailing For This Girl

Sep 27, 2015

I've been meaning to post here for a while, finally remembered tonight. I just wanted to say thank you to USAA for making my name/...

I love USAA

Sep 22, 2015

I love everything USAA has to offer.. Glad I joined.. Next thing for me on the list is to invest ☺

Time Out?

Sep 22, 2015

Anyone else having trouble navigating this Posting/Replying section of the phone app? I've just had a Reply disappear (Session tim...

Overpaid Insurance BEFORE USAA

Sep 21, 2015

On September 20, 2015 I was driving to church and the USAA vechile passed me. I mention to my grandson I going to call USAA tomorr...

Quit spending member's money on bowl games

Sep 20, 2015

We have been members of USAA for over 25 years. We trusted that we had great insurance with the best possible rate, so we did not ...

Great customer service!!!

Sep 18, 2015

My daughter was at the DPS to take her driving test and she left our proof of insurance at home! I called USAA and they faxed it t...

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