Closed Accts after 40+ Years

Jun 27, 2016

Don't you love "canned comments from non-caring company representatives"? I closed my Checking & Savings accounts today with USAA ...

Leaving USAA

Feb 9, 2016

After more than 25 yrs with USAA and using their full product line from credit cards to mortgage to home equity to investing to in...

Poor just everything.

Jan 26, 2016

Is this a website that people just go to complain? Does anybody really call you back or address your issue? I don't think so.

Unprecidented Customer Service

Jan 20, 2016

I am so very pleased banking with USAA. Whenever I have had questions or concerns regarding any aspect of my accounts, they are fr...

Thank God for USAA

Jan 8, 2016

I was in an accident, and I am completely alone. My entire family lives in California, and I am alone in New Jersey. I was injured...

Wonderful Customer service!

Jan 6, 2016

I spoke with an agent over the phone today. She was very helpful and understanding. She helped me with some problems I am having m...

Time to review my accounts ?

Dec 31, 2015

As a member since 1963 I was always satisfied with USAA. Back then they only dealt with the officer ranks and thus had low claims ...


Dec 28, 2015

Contacted USAA Customer Service today, and spoke with "Andres" (sp?) regarding an issue with our mortgage company and our USAA hom...

General experience

Dec 21, 2015

I have been with USAA for over 11 years now and I would not bank anywhere else. It's the only bank, insurance, & investment instit...

Thank you USAA.

Dec 21, 2015

I recently made a mistake to my account that could have cost some money, with a little help USAA I was able to rectify my mistake ...

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