USAA no longer pro Veterans despite their hypocritical ads

Contributor
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I am a Vet. I received my home renewal policy for 2018-2019.  The renewal policy was 25% higher than the current policy.  My investigation of the increase indicated that my MILITARY SERVICE DISCOUNT had been discontinued for New Mexico and other states by USAA. USAA's literature and commercials indicating their pro-military mindset are hypocritical misrepresentations. The discontinuing of the MILITARY SERVICE DISCOUNT is blatantly ANTI-VET.  All Vets should check their renewal policies and search out other companies for better rates.  The USAA phone representative had no information on why the discount was discontinued. EXTREMELY DISAPPOINTED.

3 Comments
USAA Service
USAA Service

@NM JJ, Thank you for posting in our Member Community. I am going to forward your post for review. Once review is completed, you will be contacted. Thank you. ~ Suzy 

Contributor

UPDATE 9/11 Suzy contacted me last Friday.  She indicated that USAA needs to make a profit and therefore removed the MILITARY SERVICE DISCOUNT.  She indicated that the blame for the discount's cancellation was in part the result of the NM Insurance Commision because they approved the proposed insurance increases.  DUHHH - USAA submitted the increase without the discount.  As I stated above: "The discontinuing of the MILITARY SERVICE DISCOUNT is blatantly ANTI-VET.  All Vets should check their renewal policies and search out other companies for better rates."

USAA Service
USAA Service

We have forwarded your update and concerns @NM JJ and appreciate your patience during this review period and they will be contacting you once this has been completed. ~ Joseph