A car loan rate of 8.49 when Carmax is 3.9? Really? And given the expected corporate response about USAA looks at this and that. Really? Is that all I get? CarMax is looking at the same things and considered me a better risk than you did. Very disappointing to me. My rating of USAA has plummeted and I will surely encourage others to look elsewhere for assistance. Glad to have companies like CarMax whose processes are more in touch with the borrowers than just looking at numbers. I have investments and checking with USAA that I now have genuine concern about continuing. YOU'RE MORE INTERESTED IN YOUR COMPANY THAN YOU ARE YOUR MEMBERS. After 40 years it's very sad to me. Guess I know what I need to do.
User really? (Opens a pop up layer) Member Stories | 03-03-2014 09:09 AM
USAA moe interested in the company than their members
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