Daughter of GodMember Stories | 03-07-2014 04:46 AM
Surprised to see so much dissatisfaction
Learning to use my USAA mobile app and reading member stories I'm surprised to see so much dissatisfaction in the way things are being handled for USAA members. as a former employee I'm surprised that USAA has not deleted these comments already but kudos to them for leaving it for others to see. I'm sad for those who are struggling financially and finding no recourse or assistance. My personal experience with USAA is one successfully filed auto insurance claim when my daughter hit someone's very large dog on the highway and when my brothers house caught on fire usaa successfully handled their claim through completion. Thank you to all the men and women who have sacrificed to serve our country. I pray that you find a way to meet your needs and that USAA finds a way to be a part of that. IJN Amen
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